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Vacancy: Receptionist


Location: Nairobi
Starting date: Immediately
Who are we?
Kilimall is Kenya’s largest online shopping mall.
It was launched in July 2014 with the mission of becoming No.1 E-commerce platform in Africa, and has sites strategically distributed in the three countries namely: Kenya, Uganda and Nigeria.
Kilimall serves a retail-customer base that continues to grow exponentially, offering products that span various categories designed to ensure optimum levels of convenience and customer satisfaction with the retail process; order delivery-tracking, dedicated customer service support and many other premium services.
We invite you to be part of our team by submitting your application to the following role bases in Nairobi.
Receptionist
Responsibilities:
·         Serving visitors by greeting, welcoming, and directing them appropriately.
·         Notifying company personnel of visitor arrival.
·         Maintaining security and telecommunications system.
·         Informing visitors by answering or referring inquiries.
·         Directing visitors by maintaining employee and department directories.
·         Maintaining security by following procedures, monitoring logbook, and issuing visitor badges.
·         Keeping a safe and clean reception area by complying with procedures, rules, and regulations.
·         Supporting continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
·         Contributing to team effort by accomplishing related results as needed.
Who Are You?
Required Skills and Competencies:
·         Degree/Diploma in any related field.
·         A minimum of two years’ experience in front office management.
·         Must be conversant with computer applications (MS Office, Word, Excel and internet)
·         Must have experience working in a busy office setup.
·         Effective communication skills, both verbal and written English proficiency required.
·         Ability to function independently with minimal supervision within the scope of knowledge and authority of the position
·         Solid phone/customer service skills.
Are you interested in this position and do you meet the minimum requirements?
Apply by sending an email with your CV and a convincing cover letter to recruitment@kilimall.com
Due to the high volume of applications received only shortlisted candidates will be contacted.
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