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Catholic Relief Services (CRS)
Job Title: Regional Ethics Officer – Fraud
Ref: 2020/004
Reports to: Regional Manager – Ethics
Department: Overseas Operations / Ethics Unit
Salary Grade: TBD
Country / Location: Kenya / Nairobi
About CRS: Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States.
CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality.
CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.
Job Summary: The Regional Ethics Officer- Fraud will carry out fraud investigations and special audits and ensure all key steps in the investigative process are followed. S/he will provide technical support to Country Programs (CPs) and partners regarding fraud prevention, detection and response.
Roles and Key Responsibilities:
·         Ensure key steps throughout the investigative process, including planning, fieldwork, reporting, follow up and case closure, are performed in line with supervisor’s guidance, CRS Fraud Allegation Management Procedures, CRS Policies, local laws and donor regulations
·         Develop or contribute to the development of investigation plans/Scope of Work (SoW) for investigations.
·         Undertake investigations & reviews into allegations of violations of policies, procedures, standards, guidelines, and applicable rules and regulations.
·         Develop/modify test procedures and tools for investigations and special audits.
·         Effectively document and prepare comprehensive reports and ad hoc briefs on assigned investigations and, based on analysis and findings, make recommendations for corrective actions and improved controls, and efficiency of CRS’ operations.
·         Provide technical support to CPs and partner/sub-recipient (SR) teams, remotely and on-site, to enable fraud prevention and detection and response and assess capacity of the country programs and partners to prevent, detect, respond to allegations and to take appropriate actions.
·         Support the development and contribute to the implementation of standards and tools, including detection and response processes to fraud, guidelines, reporting formats and how to incorporate such standards into relevant CRS business practices.
·         Support capacity strengthening activities for staff and partners through Identifying partner capacity/knowledge/skills gaps, conducting trainings and workshops, and mentoring and coaching CP and partner staff.
·         Collect data, analyze and carry out research to flag systemic and operational weaknesses contributing to fraud, corruption and other malpractice and share lessons learned and best practices.
Basic Qualifications and Experience:
·         Bachelor’s degree in Accounting, Business Administration or related discipline required.
·         Master’s degree preferred
·         CIA, CFE or CPA or similar qualification required.
·         Minimum of Seven (7) or more years related work experience, ideally with an international organization. At least Three (3) of these years in audit, financial reviews, fund agent and/or investigations assignments.
·         Knowledge of and experience working with USG, DFID, and other major public donors
·         Knowledge of CRS’ accounting systems, policies & procedures (preferred)
Knowledge, Skills and Abilities
·         Strong relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings.
·         Good strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment
·         Good written and oral communication skills
·         Proactive, resourceful and results-oriented
·         Ethical conduct in accordance with recognized professional and organizational codes of ethics
·         Capability of working proactively and independently
·         Receptiveness to constructive criticism and differences of opinion
Required Languages: Fluency in written and spoken English; some regions may require French, Spanish or Arabic.
Travel: Willingness and ability to travel (approx. 40%)
Supervisory Responsibilities: None
Key Working Relationships:
Internal: Ethics Unit Colleagues, DRDs MQ, Country Representatives; HoOPs, HOPs, Internal Audit.
External: Partner staff, ethics staff in other NGOs, donor staff (as appropriate).
If applicable: Work Conditions/Environment Conditions
Agency-wide Competencies (for all CRS Staff)
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
·         Integrity
·         Continuous Improvement & Innovation
·         Builds Relationships
·         Develops Talent
·         Strategic Mindset
·         Accountability & Stewardship

Job Title: Regional Ethics Officer – Safeguarding
Ref: 2020/005
Reports to: Regional Manager – Ethics
Department: Overseas Operations / Ethics Unit
Salary Grade: TBD
Country / Location: Kenya / Nairobi
About CRS: Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more
than 100 countries, without regard to race, religion or nationality.
CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.
Job Summary: The Regional Ethics Officer Safeguarding will carry out safeguarding investigations and ensure all key stepsin the investigative process are followed.
S/he will provide technical support to Country Programs (CPs) and partners with regards to prevention, detection and related safeguarding policy procedures and internal control systems.
Their advice and support will help the strengthening of and understanding of standards for safeguarding, contributing to the continued efficiency and effectiveness of our programming to the people we serve.
Roles and Key Responsibilities:
·         Support initial assessments of allegations of safeguarding violations to determine credibility.
·         Develop or contribute to the development of safeguarding investigation plans/Scope of Work (SoW) for investigations.
·         Undertake investigations into allegations of safeguarding violations to determine breaches of policies, procedures, standards, guidelines, and applicable rules and regulations.
·         Ensure steps of the investigative process, including planning, fieldwork, reporting, follow-up and case closure, are performed in line with CRS guidance on safeguarding allegations management and technical advice and guidance from the Ethics Unit Safeguarding Team.
·         Effectively document and prepare comprehensive reports and ad hoc briefs on assigned investigations and, based on analysis and findings, make recommendations for corrective actions and improved controls.
·         Provide technical support to CPs and partner/sub-recipient (SR) teams, remotely and on-site, to assess structures and capacity of the country programs to comply with safeguarding procedures, applicable local laws, and donor requirements and offer improvements in safeguarding actions to strengthen internal control systems and procedures.
·         Support the development and contribute to the implementation of standards and tools, including detection and response processes to safeguarding violations, guidelines, reporting formats and how to incorporate such standards into relevant CRS business practices.
·         Support capacity strengthening activities in safeguarding violations for staff and partners through Identifying partner capacity/knowledge/skills gaps, conducting trainings and awareness programs, and mentoring and coaching CP and partner staff.
·         Collect and analyze relevant data, evaluating and measuring impact of activities, and capturing and sharing lessons learned and best practices.
Basic Qualifications and Experience:
·         Bachelor’s degree in human resources, psychology, law, counseling or related discipline required. Master’s degree preferred.
·         Minimum of seven (7) years related work experience, ideally with an international organization, with progressive responsibility in operations and/or programming. At least three (3) of these years in human resources, protection programming, or child safeguarding.
·         Knowledge of and experience working with USG, DFID, and other major public donors
·         Knowledge of protection, prevention of sexual abuse and exploitation, and the field of safeguarding.
Knowledge, Skills and Abilities
·         Empathetic with exceptional listening skills.
·         Strong relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings.
·         Good strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment
·         Good written and oral communication skills
·         Proactive, resourceful and results-oriented
·         Ethical conduct in accordance with recognized professional and organizational codes of ethics
Required Languages: Fluency in written and spoken English; some regions may require French, Spanish or Arabic.
Travel: Willingness and ability to travel (approx. 40%)
Supervisory Responsibilities: None
Key Working Relationships:
Internal: Ethics Unit Colleagues, Country Representatives, Country Program HR staff, Country Program Safeguarding / Protection staff (if applicable).
External: Partner staff, Safeguarding staff in other NGOs, local authorities (if appropriate).
If applicable: Work Conditions/Environment Conditions
Agency-wide Competencies (for all CRS Staff)
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
·         Integrity
·         Continuous Improvement & Innovation
·         Builds Relationships
·         Develops Talent
·         Strategic Mindset
·         Accountability & Stewardship

Job Title: Regional Manager – Ethics
Ref: 2020/003
Reports to: Director Field Operations – Ethics
Department: Overseas Operations / Ethics Unit
Salary Grade: TBD
Country / Location: Kenya / Nairobi
About CRS: Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States.
CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality.
CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.
Job Summary: The Regional Manager – Ethics will be the point person for one or more regions for prevention, detection & response to fraud and safeguarding violations. S/he will provide ongoing support to CPs on safeguarding & fraud prevention and manage and lead a team of investigators, trainers & safeguarding specialists.
Roles and Key Responsibilities:
·         Manage and coordinate investigations and other special audits and ensure key steps over the entire investigation cycle (planning, fieldwork, reporting and follow up) are effectively carried out as per CRS Fraud Allegation Management (FAM) & Safeguarding Allegation Management (SAM) Procedures, Policies, local laws and donor regulations.
·         Engage CP and Regional staff to assess complaints and allegations, formulate investigation plans/SoW and develop modify test procedures and tools for investigations and special audits.
·         Coordinate preparation of and/or prepare comprehensive reports and ad hoc briefs on investigations and, based on analysis and findings, make recommendations for corrective actions, improved controls and efficiency of CRS operations.
·         Provide ongoing support and guidance to the region and CP staff during fraud & safeguarding investigations.
·         Effectively manage the work-flow of individual cases assigned & work towards timely resolution and closure and ensure caseload in the region is managed effectively and Director Field Operations is apprised on all live cases and stage of completion.
·         In collaboration with Region & Country Program management, plan and perform onsite tests and assessments of key fraud prevention and detection processes and internal controls and flag systemic and operational weaknesses contributing to fraud, corruption, safeguarding & or other malpractice and work/influence management to make required changes.
·         Provide technical advice and solutions to regional and CP teams, remotely and on-site regarding fraud prevention detection; strategies to strengthen internal control systems and procedures; and capacity of the country programs to comply with FAM and Safeguarding procedures, applicable local laws, and donor requirements.
·         Monitor, support and coordinate the work of investigative teams to ensure outputs meet quality standards and are delivered according to established schedules.
·         Effectively manage talent and supervise. Manage team dynamics and staff well-being.
·         Provide coaching, strategically tailor individual development plans, and complete performance assessment for direct reports.
·         Contribute to the development and implementation of agency-wide standards and tools, including detection and response processes to fraud and safeguarding violations, guidelines, reporting formats and how to incorporate such standards into relevant CRS business practices.
·         Contribute to capacity strengthening activities in safeguarding violations, fraud and investigations for staff and partners through helping develop training strategies and agendas/curriculums, conducting trainings and awareness programs, and mentoring and coaching to CP staff.
·         Contribute to knowledge management and learning through collecting and analyzing relevant data, evaluating and measuring impact of activities, capturing and sharing lessons learned and best practices, and research and internal reports.
Basic Qualifications & Experience:
·         Bachelor’s degree in Accounting, Business Administration or related discipline required. An MBA or a master’s degree in above specialties preferred.
·         CIA, CFE or CPA or similar qualification strongly preferred.
·         Minimum of ten (10) years related work experience, ideally with an international organization. At least five (5) of these years being a lead in audits, investigations, financial reviews or fund agent assignments.
·         Extensive knowledge of, and experience working with, USG, DFID, Global Fund and other major public donors.
·         Experience in mentoring, coaching, facilitation and training applying adult learning principles and practices.
·         Supervisory and staff management experience and abilities that are conducive to a learning environment.
Knowledge, Skills and Abilities (SKAs)
·         Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings.
·         Strong strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment
·         Strong written and oral communication skills
·         Proactive, resourceful and results-oriented
·         Ethical conduct in accordance with recognized professional and organizational codes of ethics
Required Languages: Fluency in written and spoken English; some regions may require French, Spanish or Arabic
Travel: Willingness and ability to travel (approx. 40%)
Supervisory Responsibilities
Depends on region but could include:
·         Regional Ethics Officer- Safeguarding
·         Regional Ethics Officer- Fraud
Key Working Relationships: (Optional)
Internal: Ethics Unit Colleagues, Country Representatives; Members of the Ethics Advisory Group; Internal Audit; OGC; the Safeguarding Working Group, Human Resources, HRD, Partnership, Protection, MEAL, Compliance, Protection Technical Advisors.
External: Donor IGs; Other NGOs Ethics staff; Caritas International, Inter Action, other CI Members, NGO Staff.
Agency-wide Competencies (for all CRS Staff)
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
·         Integrity
·         Continuous Improvement & Innovation
·         Builds Relationships
·         Develops Talent
·         Strategic Mindset
·         Accountability & Stewardship.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
Written applications indicating the reference number of the position applied for and CV including day-time contact phone numbers, as well as names and contact information of three references should reach the below-mentioned by Close of Business Friday January 17, 2020.
Human Resources Manager
Catholic Relief Services – Kenya/Somalia Program
E-mail :Crskenya-hr@crs.org
Note: Catholic Relief Services (CRS) does not charge any fees from applicants for any recruitment.
Further, CRS has not retained any agent in connection with this recruitment
CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
CRS is an Equal Opportunity Employer.
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