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Head Technology Infrastructure

Responsibilities
  • Provide highly available secure I.T infrastructure in order to optimize technologies.
  • To provide leadership to Technology Infrastructure team in terms of motivation, mentoring, talent growth in order to support business in customer service.
  • Responsible for Server, Network and Communication infrastructure across the Enterprise.
  • Develop strategy to meet business service delivery goals through technology.
  • Planning, designing, implementation and management of information technology infrastructure to support service delivery throughout business outlets within approved budget.
  • Implement best practice Policy, Standards and Procedures as part of Information and Communication Technologies (ICT) Governance and Management Framework and ensure compliance.
  • Develop partnership with service providers to reduce Total Cost of Ownership.
  • Periodic review of available and new technologies in line with best industry practice to support business growth.
  • Planning, implementation and management of value added services, e.g. voice, data, channels, software and hardware.
  • Enforce adherence to Technology Governance and Management Framework.
 Qualifications
  • Bachelor’s Degree in IT, Computer Science or related field from an institution recognized by Commission for University Education.
  • Professional Qualifications in I.T Infrastructure Governance is required.
  • Possession of a postgraduate degree will be an added advantage.
  • At least 10 years’ experience, 6 years of which should be in a senior management position within IT.
  • Leadership and Coaching skills.
  • Demonstrate excellent Planning and organizing skills.
  • Excellent communication skills.
  • Proven Track record in delivering results.
Only short listed candidates will be contacted.
 NB: In the event that you are successful, we will require that you provide us with the following documents:
  • National I.D.
  • KRA Pin Card
  • Birth Certificate of self
  • Passport Photo (White Background)
  • NSSF Card
  • NHIF Card
  • Certificate of Good Conduct (less than 5 Months old)
  • Academic and Professional certificates, including official transcripts
How to Apply

Head Enterprise Architecture & Governance
Responsibilities
Innovation
  • Evaluate new technologies and provide recommendations for investment.
  • Assess the organizational impact of new technologies.
  • Capture and share best practices among the IT community.
  • Create, prioritize, communicate, manage, and execute innovation roadmaps, project plans, and commitments.
  • Design, innovate and build solutions that enable the latest technologies.
  • Set an ambitious and challenging 5-year business innovation and architecture strategy and roadmap.
  • Lead market analysis and innovation, driving the team to generate new ideas and business streams to grow the business, improve safety and ensure reliability of our services. 
Architecture Leadership
  • Establish trusted team procedures and services, which include consulting on methods and tools, project delivery, standards and methods development, and governance.
  • Lead the implementation of business capability, reference, and target architectures to guide the development and implementation of technical solutions.
  • Guide the creation of, and alignment to, 3-5 years strategic technology roadmaps while promoting common solutions and minimize technology proliferation.
  • Establish architecture standards to drive simplification and commonality across the bank businesses while maintaining the flexibility necessary for each of the businesses.
  • Drive standards and platforms through influence. Guide solution architects which reside in the team.
  • Develop best practice Policy, Standards and Procedures that safeguard the Enterprise IT investment and assets.
  • Lead implementation and enforcement of Agile oriented, Change and Quality Assurance framework.
  • Work with and through partners. Ensure high levels of performance, excellent communication and delivery.
Qualifications
  • Bachelor’s Degree in a Business related or IT field from an institution recognized by Commission for University Education.
  • Proficiency in TOGAF and BIAN framework.
  • Knowledge of emerging Technology concepts and disruptive trends.
  • Master degree is an added advantage.
  • At least 10 years’ experience, 6 years of which should be in a senior management position within IT.
  • Understanding of Exponential technologies; Big Data analytics, AI, Machine Learning, Robotics and Fintech evolution.
  • Expert knowledge of business process modelling.
  • Implementing / managing a process framework and governance on enterprise level.
  • Knowledge of WAN & LAN design and implementation.
  • Knowledge of Network Security Implementation & Design.
  • Knowledge and application of the organizations products, services and policy.
  • Knowledge of legal requirements and IT Governance, Policies / Standards and Procedures.
Only short listed candidates will be contacted.
NB:In the event that you are successful, we will require that you provide us with the following documents:
  • National I.D.
  • KRA Pin Card
  • Birth Certificate of self
  • Passport Photo (White Background)
  • NSSF Card
  • NHIF Card
  • Certificate of Good Conduct (less than 5 Months old)
  • Academic and Professional certificates, including official transcripts
How to Apply

Head of Central Operations
Responsibilities
  • Develop plans for the achievement of Operational Excellence standards, Service and cost targets for Central Operations.
  • Optimize cost of operations through centralization of all non-customer facing and non-country specific operational processes and develop processes for cost sharing among business units.
  • Work closely with business units to ensure seamless services, identify process weakness, issues resolution, and implement appropriate solutions to improve centralized operations.
  • Develop standards, productivity measures and Service Level Agreements with business units to drive and monitor performance.
  • Develop and implement appropriate control processes to ensure that all elements of Operational risk, e.g. Fraud, Closure of Audit recommendations, are managed effectively across Central Operations.
  • Monitor, Report and Review levels of service delivery against agreed SLAs and drive process automation to achieve best in class transaction processing capabilities
  • Work with Internal Audit to identify the key risk parameters for consideration during audit planning, in order to ensure the monitoring and resolution, within agreed timeframe, of all audit exceptions.
  • Timely provision of accurate Management information for internal and regulatory requirements.
  • Compile and review on an ongoing basis performance figures/ statistics and monitor against targets/ budgets.
  • Provide leadership, Coach and Develop a high performing team.
Qualifications
  • Bachelor’s degree in Business related field.
  • Master’s degree in a relevant field.
  • Thorough understanding of Banking Law and Central Bank guidelines
  • Any relevant professional qualification will be an added advantage.
  • Minimum 10 years’ experience in Banking, 6 years of which should be in a Senior Management position within Banking Operations.
  • Sound understanding of ALL the Bank’s operations and processes and excellent knowledge of Bank policies and procedures.
  • Experience in driving process, service and operational transformation.
  • Excellent people management skills with ability to attract, retain and motivate people
  • Experience in the service management of business operations, including process design, change management, measurement and improvements.
  • Experience in developing and evolving an organisation that interfaces with employees, vendors, functional business owners and technology.
  • Must have awareness of current business trend, risks, challenges and opportunities.
  • Excellent customer focus and orientation
Only short listed candidates will be contacted.
NB: In the event that you are successful, we will require that you provide us with the following documents
  • National I.D.
  • KRA Pin Card
  • Birth Certificate of self
  • Passport Photo (White Background)
  • NSSF Card
  • NHIF Card
  • Certificate of Good Conduct (less than 5 Months old)
  • Academic and Professional certificates, including official transcripts
How to Apply
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