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Hi...struggling for life solutions? Contact Mugwenu Doctors. They use local herbs and strong spiritual powers to heal, solve problems, diseases like hbp, diabetes, weak penis, love, family problems, hardship in business, increase luck i.e tenders, promotion, evil spirits, bad dreams. Call +254740637248 or go to
www.mugwenudoctors.com
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Job Title: Customer Care


Location: Nairobi Kenya
Salary: KShs 35,000
Main Roles
·         Manage large amounts of incoming calls
·         Maintaining a positive, empathetic and professional attitude toward customers at all times.
·         Responding promptly to customer inquiries.
·         Communicating with customers through various channels.
·         Acknowledging and resolving customer complaints.
·         Processing orders, forms, applications, and requests.
·         Keeping records of customer interactions, transactions, comments and complaints.
·         Communicating and coordinating with colleagues as necessary.
·         Providing feedback on the efficiency of the customer service process.
·         Ensure customer satisfaction and provide professional customer support.
Qualifications
·         Degree / Diploma in Business Administration
·         Good customer service skills
·         At least 3 years of experience service as customer care assistant
·         Good Communication and interpersonal skills
·         Ability to stay calm when customers are stressed or upset.
·         Proficient in MS Office Suite
·         Very smart and presentable
How to Apply
Interested and qualified candidates to send their CVs to vacancies@peoplefoco.co.ke by 6th November 2019.
Clearly indicate ‘Customer Care’ on the email subject.
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