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Head of Strategic Partnerships & External Relations
Job Purpose
Responsible for identifying and developing new strategic partnerships with potential partners for the university and lead the student academic exchange program.
Responsibilities
·         Identify and prioritize potential partners based on strategic fit, speed of implementation, and growth opportunity
·         Assess viability of partnerships including overseeing all necessary economic assessment, financial valuation, and other supporting analyses for specific opportunities
·         Manage contract development and negotiations to secure mutually beneficial arrangements that provide an opportunity for long-term growth
·         Ensure measurement and tracking systems are in place to gauge new opportunity effectiveness by preparing dashboards and other communication tools; and lead crossfunctional forums to provide regular updates and performance reviews.
·         Lead collaboration efforts with identified partners for the University
·         Work with the Deans of Schools, Dean of Students and Academic Registrar to execute the student academic exchange program
Qualifications
Academic Qualifications
·         Master’s degree in a relevant field
Work experience required
·         Minimum of eight (8) years relevant experience
Skills and Competencies
·         Interpersonal skills
·         Communication skills
·         Organising and time management skills
·         Team player
·         Detail oriented
·         Ability to prioritize
·         Discretion and confidentiality
·         Time flexibility

Marketing Officer

Job Purpose
Responsible for driving business growth, sustainability and profitability by researching market conditions, producing marketing materials, creating a marketing campaign and managing sales pitches for prospective students.
Responsibilities
·         Support development and implementation of marketing and business development strategy
·         Create tools and materials to deliver on the marketing and business development strategy e.g. proposals, pitches, videos, letters, posters, brochures
·         Measure and report performance of marketing campaigns and assess against departmental goals. Provide recommendations on the same
·         Visit existing and potential students/ clients to drive business growth
·         Create advertising and publicity campaign strategies and content that are informed by a deep understanding of the business, programs and target audience
·         Review produced artwork in readiness for execution in selected platforms
·         Negotiate and agree with media houses on the most appropriate media spaces and rates
·         Develop measurement tools for marketing research and intelligence. Manage projects from inception through presentations, supporting roll out of customized surveys/ discussion guides/ screeners, analyzing data, interpreting results and providing actionable insights
·         Develop customer survey tools, roll out, and analysis of results
·         Monitor customer feedback to improve customer experience across every touch point, develop innovative ideas and action plans to help in enhancing customer service
·         Study the market to identify customer needs, target groups and demographic segments, position of the University in the market, effectiveness of product delivery channels
·         Monitor competitors’ behaviour including strategic direction, market share, growth and plans
·         Provide key input in the design of the organisation brand manual
·         Organise college fairs, tours, and other student attraction programs on-campus
Job Dimensions
Financial Responsibility
·         Participate in the development of the department’s annual budget
Working Conditions
·         Works predominantly within a comfortable office environment
Qualifications
Academic Qualifications
·         Bachelor’s degree in a relevant field
Professional Qualifications / Membership to professional bodies
·         Relevant professional qualification
·         Member of a relevant professional body
Work experience required
·         Minimum of three (3) years’ relevant experience
Skills and Competencies
·         Interpersonal skills
·         Communication skills
·         Organising and time management skills
·         Team player
·         Detail oriented

Social Media Officer

Job Purpose
Responsible for creating social media content and managing all social media channels so as to sustain an engaging audience/ customer experience and satisfaction.
Responsibilities
·         Develop engaging, creative, innovative content for regularly scheduled posts
·         Ensure a consistent brand message across all the social media channels
·         Research and analyse social media trends, including web visitor data, to improve social media presence and campaigns efficacy
·         Manage all social media accounts, and any outsourced copywriters and content creators
·         Collect all enquiries and record on the general enquiries tracker. Ensure all enquiries are responded to within the hour
·         Coordinate different department’s production of content for webpages and social media channels. Edit, review, proofread and publish the content
Job Dimensions
Financial Responsibility
·         Participate in the development of the department’s annual budget
Working Conditions
·         Works predominantly within a comfortable office environment
Qualifications
Academic Qualifications
·         Bachelor’s degree in a relevant field
Work experience required
·         Minimum of three (3) years relevant experience
Skills and Competencies
·         Interpersonal skills
·         Communication skills
·         Organising and time management skills
·         Team player
·         Detail oriented

Graphic Designer

Job Purpose
Responsible for designing and creating graphics and related content to meet university and promotional needs, leveraging on computer applications, artistic or decorative effects while complying with the university brand guideline.
Responsibilities
·         Design marketing materials including proposals, pitches, videos, letter, posters, brochures and contracts
·         Design graphic, visual and digital content for posters, flyers, billboards, banners, T-shirts and other promotional items
·         Create designs, concepts, and sample layouts, based on knowledge of layout principles, aesthetical design concepts and using the band guide
·         Maintain archive of images, photos, or previous work products
·         Prepare illustrations or rough sketches of material, discussing them with relevant parties and making necessary changes
·         Liaise with creative, media, and printing agencies for graphic material procurement. Confer with printing companies to discuss and determine print quality and standards
·         Coordinate the printing of academic certificates and other materials
·         Provide key input in the design of the University’s brand manual
·         Provide design support for newsletters, digital marketing materials, program booklets, email signature, web-banners and other publication of the University
Job Dimensions
Financial Responsibility
·         Participate in the development of the department’s annual budget
Working Conditions
·         Works predominantly within a comfortable office environment
Qualifications
·         Bachelor’s degree in a relevant field
Work experience required
·         Minimum of three (3) years relevant experience
Skills and Competencies
·         Interpersonal skills
·         Communication skills
·         Organising and time management skills
·         Team player
·         Detail oriented
·         Artistic skills

Digital Marketing Officer

Job Purpose
Responsible for developing, implementing and managing marketing strategies, campaigns and content that promote the University, its products and services, in the digital space/ online.
Responsibilities
·         Create digital marketing strategies, campaigns and content
·         Develop a website traffic plan and create goals and benchmarks to meet. Attain key performance indicators such as reducing the website bounce rate, increasing dwell time or improving conversion
·         Use data from web tracking tools like Google Analytics to check the effectiveness of marketing campaigns
·         Use techniques like Search Engine Optimisation (SEO) and Search Engine Marketing (SEM) to track, drive website traffic and acquire leads/customers
·         Identify new trends in digital marketing, evaluate new technologies and ensure the University is at the forefront of industry developments
·         Collaborate with graphic designer to create digital designs, concepts, and sample layouts, based on knowledge of layout principles, aesthetical design concepts and using the band guide
·         Provide support in analysis of customer needs through digital interaction surveys and analysis
·         Monitor competitor’s behaviour in the areas of digital marketing including channel strategies, channel type, content and programs and future plans. Provide recommendations on the same
Job Dimensions
Financial Responsibility
·         Participate in the development of the department’s annual budget
Working Conditions
·         Works predominantly within a comfortable office environment
Qualifications
·         Bachelor’s degree in a relevant field
Work experience required
·         Minimum of three (3) years relevant experience
Skills and Competencies
·         Interpersonal skills
·         Communication skills
·         Organising and time management skills
·         Team player
·         Detail oriented
·         Artistic skills

Systems Officer

Job Purpose
Responsible for providing system support for the Institute of Open, Distance and e-Learning, to facilitate the hosting and creation of learning content on the learning platform.
Responsibilities
·         Work closely with ICT department to facilitate the hosting, creation, and back-up of learning contents on the learning platform
·         Upload trimester units for open, distance and e-learning on the university learning management system (LMS)
·         Administer students’ enrolments on the online platform. Create, edit, add and drop classes on E-Naz
·         Provide advisory and technical support in the creation of open, distance and e-learning programs/courses. Guide online users on related challenges
·         Follow up with the lecturers on examination administration and assist them to key in grades on the University Management System
·         Reset learners passwords when necessary
·         Maintain and update student records using the University Management System
·         Initiate and recommending updates of E-Learning Technology (MOODLE) and infrastructure to enhance better E-learning course delivery services
·         Integrate MOODLE and CAMS Learning Management Systems for the University
Job Dimensions
Financial Responsibility
·         Participate in the development of the department’s annual budget
Working Conditions
·         Works predominantly within a comfortable office environment
Qualifications
·         Bachelor’s degree in a relevant field
Work experience required
·         Minimum of three (3) years relevant experience
Skills and Competencies
·         Interpersonal skills
·         Communication skills
·         Organising and time management skills
·         Team player
·         Detail oriented
·         Discretion and confidentiality
How to Apply
Applications giving full details of age, marital status, education and professional qualifications, experience, current post, salary and other financial benefits, copies of certificates, curriculum vitae, transcripts, the names and addresses of three referees (one of whom should be present or previous employer) should be addressed to: –
The Vice Chancellor
Africa Nazarene University
P.O. Box 53067 – 00200
Nairobi
Applications should reach the office not later than 8th November, 2019. Applications could also be dropped at the Vice Chancellor’s Office at the Ongata Rongai Campus. Note that only short listed candidates will be contacted.
Please note that Africa Nazarene University is an Equal Opportunity Employer.
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