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Assistant Librarian

Job Summary
Library assistant is responsible for sorting and shelving books according to their categorization, assisting customers/learners with internet access and ensuring their technical needs are met.  He/She also manages inquiries over the counter, via email or telephone among other duties.
Responsibilities
·         Helping learners/customers locate books or find material online.
·         Checking books in and out at the front desk.
·         Sorting and shelving books according to their categorization
·         Register new customers and maintaining and updating customer profiles.
·         Maintaining records of books taken out (borrowed) and books brought back.
·         Cataloging new arrivals
·         Assisting customers/learners with internet access and ensuring their technical needs are met.
·         Organizing the repair of damaged books
·         Inspecting the condition of books before and after check out to ascertain any damage on behalf of the customer.
·         Managing inquiries over the counter and via email or telephone
·         Assisting with Library events and reading sessions
·         Managing payments of fines
·         Cataloging audio visual material and other mediums
·         Settling any disruptions or disturbances in the Library
·         Any other duties as may be assigned by management
Qualifications
·         Bachelor’s Degree (Library and information Science/Records management and information technology)  or  any other related in that field
·         Experience in customer service role
·         Strong IT skills and familiarity with use of databases and the internet
·         Outstanding organization skills and presentation skills
·         Attention to detail and good problem solving ability
·         Ability to work under minimum supervision

Food & Beverage Service Lecturer

Job Summary
Responsible to serving food and beverages to guests and students and lead team members to be efficient and effective.
Responsibilities
·         Manage inventory and order food and beverages equipment and supplies
·         Oversees food and beverage service operations
·         Inspects F & B supplies, equipment and work areas
·         Ensures students comply with health, food safety standards and regulations
·         Investigate and resolve complaints regarding food quality and service
·         Schedule student hours and assign duties
·         Maintain budgets and review financial transactions
·         Establish standards for students performance and customer serve
·         Co-coordinating activities of the kitchen and service students
·         Compiling and liaising with kitchen, menu for students training and restaurant food service areas and student dining
·         Monitors F & B orders and any needed work with the Chef to remedy any delays in service.
·         Any other duties as may be assigned by management
 Qualifications
·         Bachelor’s Degree in Hotel Management/Events
·         Proven experience as F & B Culinary manager
·         A deep understanding of, commitment to and involvement in hospitality Industry
·         Outstanding F & B techniques and interpersonal relationship skills
·         Capacity to work under extreme pressure
·         Ability to train students in executing different service styles and techniques at the training restaurant.
·         Excellent leadership and management skills
·         Ability to delegate tasks

Professional Programs Development Coordinator

Job Summary
The B2B coordinator responsible for leading and contributing to projects that drive revenue growth. He/She will report directly to the Head of Academics, be responsible for the development and management of broad-based B2B marketing programs, implementation and results, will market products to other businesses that have demonstrated a need for the products or services.
Responsibilities
·         Oversee marketing lead generation
·         Provide short and long term market forecasts, reports, and trends to assist business development in the acquisition of B2B clients
·         Lead and ensure the consistency in the messaging, branding, content, and look-and-feel of all internal and external communications and marketing materials—coordinating and socializing with content, creative, sales and broader organization
·         Perform industry and competitive analysis to inform the sales process and help positioning and messaging
·         Perform ongoing tracking and reporting on B2B marketing initiatives
·         Develop and execute B2B marketing plans that may include PPC, email campaigns, participation in industry conferences and events, webinars, and website updates
·         Any other duties as may be assigned by management.
 Qualifications
·         Master’s Degree and 3+ years marketing experience required; a minimum of 2 years of experience directly managing B2B Digital Marketing programs with proven ability to deliver consistently strong measurable results
·         Proven track record managing marketing pipeline generation, including managing campaigns from concept to (Return on Investment) ROI analysis
·         Food Service or Restaurant experience
·         Excellent communication skills – strong written and oral communication skills
·         Strong analytical skills; including experience reviewing performance results and making recommendations for future actions
·         Strong financial and business acumen
·         Dynamic, motivating, and entrepreneurial-minded with an internal drive to continuously hit goals and deadlines. Proactive mentality with curiosity and desire to learn.
·         Exceptional organizational and project management skills, ability to manage multiple projects, ability to meet deadlines, and strong attention to detail
·         Proficient computer skills in MS Office including Word and Excel and PowerPoint.
·         Experience with Salesforce to nurture, track and report on lead conversions
·         Must be very comfortable with continuously changing opportunities and priorities
·         Team player with ability to work cross-functionally
·         Email, database, and digital marketing experience
How To Apply
Interested candidates who meet the above qualifications should apply strictly through https://www.redcross.or.ke/Careers so as to reach us not later than Thursday, 17th October 2019.
Only shortlisted candidates will be contacted.
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