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Reporting To: Branch Operations Manager
Overall Job Purpose
The Cash Officer  will be responsible for processing customer’s cash receipts and payments so as to enhance customer satisfaction.
Responsibilities
·         To proactively engage customers by offering them product and services in order to enhance customer loyalty/retention.
·         To positively identify the customers by scrutinizing the documents against the banking system in order to avoid losses.
·         To receive cash and cheques by verifying the genuineness so as to minimize the losses to the bank.
·         To cross sell bank products by interviewing the customers over the counter in order to enhance business growth.
·         To reconcile cash by day end balancing to ensure accurate bank balances.
·         To prepare various reports to inform branch management.
·         To observe laid down operating procedures to ensure internal controls are adhered to.
Qualifications
·         A business related degree from an accredited university.
·         Six months experience,experience in banking or a similar role will be an added advantage.
·         Knowledge of banking products and procedures.
Key Competencies and Skills
·         Excellent knowledge and use of MS Office applications.
·         Must have good communication and interpersonal skills.
·         Skilled at receiving and processing banking transactions.
·         Strong mathematical skills.
·         Attention to detail.
·         Knowledge of proper cash handling procedures.
·         Must be a self-driven individual, team player and have integrity.
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