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JOB GRADE ICTA 7


Responsibilities
Duties and responsibilities at this level will entail:-
·         Taking minutes; using e-office to research and process data;
·         Operating office equipment;
·         Attending to visitors and client;
·         Handling customer inquiries,complaints and handling telephone calls and; Coordinating schedules of meetings and appointments;
·         Coordinating travel arrangements;
·         Ensuring security of office records, equipment and documents, including classified materials;
·         Ensuring security, integrity and confidentiality of data;
·         Establishing and monitoring procedures for record keeping of correspondence and file movements;
·         Maintaining an up to date filing system in the office;
·         Preparing responses to routine correspondence and managing office protocol and etiquette.
Qualifications
For appointment to this grade, an officer must have:-
·         Bachelor’s degree in any of the following disciplines:- Secretarial Studies; Bachelor of Business Management/Economics or equivalent qualification from a recognized institution;
OR
Bachelor’s degree in Social Sciences plus a Higher Diploma/Diploma in Secretarial Studies from a recognized institution;
·         Have a minimum three (3) years’ work experience in public service or in the private sector;
·         Certificate in computer application skills; and demonstrated professional competence in management of office administrative services.
How To Apply
All applications should be done Strictly on Our Online Platform on http://recruitment.icta.go.ke 
Application should be received not later than 3rd September 2019.
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