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Gross Salary: Kes 30,000.00


Contract: Reliever for three months
This job vacancy is by Fanisi HR Solutions. Our Client in Nairobi’s Industrial Area is looking for a maternity leave reliever to take up a 3-month customer care position. The position requires someone who is available to start immediately.
Responsibilities
·         Welcome clients and take them through all the company’s products
·         Offer excellent customer service
·         Book sales orders into the system and process invoice
·         Accurately dispatch orders, raise invoices and account for cash collected
·         Route planning for the drivers
·         Dispatch drivers or supplies on time
·         Effectively communicate to all stakeholders
·         Receive and make calls at the front office desk
·         Manage walk-in sales at the front office
·         Prepare sales and payment collection reports
Qualifications
·         Two years’ experience of customer service
·         Good working knowledge of computers
·         Excellent communication skills
·         Good command of both written and spoken English and Kiswahili
·         Ability to give full attention to customers
·         Strong analytical, problem-solving and decision-making skills
·         Strong sense of teamwork
·         High attention to detail
·         Must be highly dependable
·         High level of integrity
·         Very organized and able to handle multiple activities
How to Apply
If interested and qualified, please send your CV to jobs@fanisi.net by end day Tuesday 9th July 2019. Only those shortlisted will be contacted.
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