Debt Collectors Team Leader Job in Kenya

Our client a debt management and Auctioneering firm, focusing on professional debt recovery. We are looking for enthusiastic self-driven applicants to join in the position of a Team Leader for the Debt collectors.


Responsibilities
·         Supervises and coordinates activities of workers engaged in collecting overdue payments for charge accounts, credit card accounts, or loans from customers of banks.
·         Reviews delinquent account records to determine which customers must be contacted for collection of overdue accounts.
·         Organizes collection work load according to degree and amount of delinquency and assigns accounts to workers for collection.
·          Writes letters or approves form letters for use in collection attempts.
·          Recommends telephone techniques used by COLLECTOR.
·         Verifies accuracy of accounts, using calculator and computer.
·          Authorizes or refers accounts to manager for repossession and legal actions against debtors.
·          May assist subordinates with collection activities in difficult cases.
·         May supervise and coordinate activities of clerical workers in related activities.
Qualifications
·         Possession of a Degree/Diploma in any field from a recognized Institution with at least 2 Years’ experience in supervising a team or Sales and Marketing environment (Diploma in Banking, or Credit management background will have an added advantage)
·         Strong analytical power, good problem solving skills and ability to work under pressure.
·         Good leadership skills
·         Good communication and interpersonal skills to manage stakeholders.
·          Fluency in both spoken and written English.
How to Apply
If qualified send your CV to vacancies@jantakenya.com clearly indicating ‘Team Leader for Debt collector’ on the subject line by 19th July 2019.

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