Debt Collectors Team Leader Job in Kenya

Our client a debt management and Auctioneering firm, focusing on professional debt recovery. We are looking for enthusiastic self-driven applicants to join in the position of a Team Leader for the Debt collectors.

·         Supervises and coordinates activities of workers engaged in collecting overdue payments for charge accounts, credit card accounts, or loans from customers of banks.
·         Reviews delinquent account records to determine which customers must be contacted for collection of overdue accounts.
·         Organizes collection work load according to degree and amount of delinquency and assigns accounts to workers for collection.
·          Writes letters or approves form letters for use in collection attempts.
·          Recommends telephone techniques used by COLLECTOR.
·         Verifies accuracy of accounts, using calculator and computer.
·          Authorizes or refers accounts to manager for repossession and legal actions against debtors.
·          May assist subordinates with collection activities in difficult cases.
·         May supervise and coordinate activities of clerical workers in related activities.
·         Possession of a Degree/Diploma in any field from a recognized Institution with at least 2 Years’ experience in supervising a team or Sales and Marketing environment (Diploma in Banking, or Credit management background will have an added advantage)
·         Strong analytical power, good problem solving skills and ability to work under pressure.
·         Good leadership skills
·         Good communication and interpersonal skills to manage stakeholders.
·          Fluency in both spoken and written English.
How to Apply
If qualified send your CV to clearly indicating ‘Team Leader for Debt collector’ on the subject line by 19th July 2019.

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