Various Vacancies at Moko Home, Nairobi, Kenya

Supply Chain Manager

Location; Mombasa Rd, Nairobi
Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:
Reached over 100,000 Kenyan homes with our products • Attracted global investment to continue fuelling our growth and vision
Supported the growth of over 200 small furniture businesses across the country • Grown from a start-up to mid-sized company
What You’ll Do
Our Supply Chain team brings materials from around the world to our factory, where they’re crafted into furniture that make thousands of families happy.   Moko’s Senior Supply Chain Manager will grow our supply chain apace with the company’s product development and manufacturing plans.  You’ll manage and grow a strategic global supplier network and ensure systems and processes are in place to meet growing procurement needs.
Responsibilities
Lead Supply Chain Growth and Development
·         Ensure supply chain systems, processes and team capacity are apace with company growth
·         Proactively grow the company’s supplier network for key materials to mitigate risk and keep pace with growing demand; identify and attend relevant trade fairs and conduct overseas factory visits
·         Keep up-to-date with global market changes relevant to our key product lines
·         Develop sourcing plans to accommodate increasingly complex sales and manufacturing needs
Ensure Continuous Cost Optimization
·         Regularly identify and evaluate opportunities for reducing costs while maintaining high level of quality
·         Identify and evaluate new suppliers for existing products in search of enhanced value for money
Oversee the day-to-day Supply Chain Management
·         Manage a small team responsible for global and local procurement, sourcing and import functions
·         Ensure appropriate targets are in place and are being consistently met by the supply chain team
Career Growth + Compensation
You’ll join the leadership team of one of East Africa’s most successful growth-stage companies, playing a key role in our development into a major enterprise.  You’ll learn first-hand how a thriving venture is operated, with opportunity to expand your skills and responsibilities as your team and our company grow.
We believe this distinct and rare experience is the most valuable benefit we offer new leaders who join our team.  In addition to this, you’ll earn a competitive salary and benefits package benchmarked against lean mid-sized companies.
Qualifications
·         Sourcing and supply chain management experience coordinating a variety of suppliers
·         Strong working knowledge of import/export practices and regulations
·         Experience sourcing finished or semi-finished products; experience with contract manufacturing or sourcing for manufacture an advantage
·         Strong people management skills and the ability to develop and manage key external relationships
·         A well-developed analytical ability and high level of attention to detail
·         Eagerness to join a quickly-growing organization and team

Sales Manager
Who We Are
Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network toput quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:
Reached over 100,000 Kenyan homes with our products • Attracted global investment to continue fuelling our growth and vision
Supported the growth of over 200 small furniture businesses across the country • Grown from a start-up to mid-sized company
The Role In Brief
We’re looking to add a B2B Sales Manager to our customer engagement team: the team that support hundreds of retailers to make better quality furniture every day. You’ll be responsible to run the day to day operations of the team ensuring that everyone is putting their best to realize our vision to reach thousands of homes. You’ll be an excellent project manager who is able to juggle a variety of tasks under tight timelines. You’ll have an eye to set systems that can spur innovation and efficiency. Finally, you’ll be an excellent people manager, who can coach and grow the team.
Responsibilities
Manage and grow a motivated team
·         Coordinate and manage the weekly activities of the customer engagement officers
·         Lead and coordinate the capacity planning and hiring strategy of the team to be in sync with the bottlenecks identified and the growth strategy
·         Create a high-performance culture in the team where KPIs are always met and decisions are taken on data.
·         Develop trainings and targeted coaching for each team members based on the gap identified
Create systems to sustain rapid growth
·         Collaborate with Senior Officer to implement a robust Point of Sale system in the depot in Gikomba
·         Support the Growth Wizard to roll out a system to ensure that customers are visited on time and the right information are shared
·         Support the team to identify the right insights in the data and formulate the appropriate action plan
Manage special projects and key accounts
·         Act as a liaison to senior management to keep them updated about operations and project implementation
·         Be the point of contact for operations and admin team to lead from design to execution of systems relevant to the customer engagement team and that are important to ensure smooth coordination with other teams
·         Lead the effort to find new channels for products e.g. supermarkets for mattresses, new customers for foam cushions
·         Manage the process of testing and interactions for targeted initiatives to drive up sales
Career Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
Qualifications
·         You have experience (preferably 3 years) in retail or sales or marketing and are talented in hiring and managing people
·         You have a passion for training people and growing your team
·         You are a go getter and enjoy figuring out what it takes to get things done on time in the most efficient way
·         You are an exceptional project manager and able to come up with and execute a detailed plan
·         You preferably have a creative side and can propose how marketing activation can be optimized and new ideas introduced
·         You thrive when you are able to take initiative, you are considered very self-managing and do best in an environment where you are given high-level goals and take initiative to achieve them
·         You possess a strong analytical toolkit, and you frequently apply quantitative analysis to decision-making
·         You pay extra attention to details in everything you do without losing sight of the big picture and the goals that we want to achieve
·         You have the ability to convince people and negotiate partnership with suppliers and contractors

Factory Officer
Who We Are
Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:
Reached over 100,000 Kenyan homes with our products • Attracted global investment to continue fuelling our growth and vision
Supported the growth of over 200 small furniture businesses across the country • Grown from a start-up to mid-sized company
The Role In Brief
Moko’s Factory Officers help us bring joy to thousands of families by manufacturing world-class furniture.  You’ll lead a production team for a key product category, such as sofas, mattresses or foam cushions.  Factory Officers are organized and driven team leaders who are eager to join us in building one of Africa’s largest furniture factories.
Responsibilities
Bring delight to our customers by making quality products, efficiently
·         Lead your team in meeting production targets while upholding high standards of quality and safety
·         Ensure efficient management of raw material inventory and determine optimum stock and re-order levels
·         Collaborate with finance, sales and warehousing teams to meet and exceed customer expectations
·         Plan production scheduling to meet customer demand
·         Coordinate with maintenance team to maximize machine uptime
·         Achieve consistent levels of high quality and support a culture of continuous improvement
Lead a high-performing production team
·         Provide continuous feedback and coaching; regularly review team members’ performance
·         Assist in the hiring and training of new team members
·         Achieve high compliance with health and safety standards and other best-practice policies and procedures
Career Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
Qualifications
·         Strong organizational and record keeping skills, including the ability to develop operational tools in Microsoft Excel
·         Strong management and leadership skills, including the ability to relate well with direct reports, customers and colleagues.
·         Strong attention to details and ability to deliver on assigned tasks with independence and little supervision
·         Candidates with at least 2 years’ experience supervising a team preferable
·         Strong professional references demonstrating professional accomplishment and trustworthiness
·         Knowledge of good manufacturing practices and lean manufacturing policies and procedures
·         Eagerness to join a young, quickly-growing organization and team
·         Technical background a plus

Production Officer
Who We Are
Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:
Reached over 100,000 Kenyan homes with our products • Attracted global investment to continue fuelling our growth and vision
Supported the growth of over 200 small furniture businesses across the country • Grown from a start-up to mid-sized company
The Role In Brief
Moko’s Production Officer helps us bring joy to thousands of families by manufacturing world-class furniture.  You’ll lead a production team for a key product category, such as sofas, mattresses or foam cushions.  Factory Officers are organized and driven team leaders who are eager to join us in building one of Africa’s largest furniture factories.
Responsibilities
Bring delight to our customers by making quality products, efficiently
·         Lead your team in meeting production targets while upholding high standards of quality and safety
·         Ensure efficient management of raw material inventory and determine optimum stock and re-order levels
·         Collaborate with finance, sales and warehousing teams to meet and exceed customer expectations
·         Plan production scheduling to meet customer demand
·         Coordinate with maintenance team to maximize machine uptime
·         Achieve consistent levels of high quality and support a culture of continuous improvement
Lead a high-performing production team
·         Provide continuous feedback and coaching; regularly review team members’ performance
·         Assist in the hiring and training of new team members
·         Achieve high compliance with health and safety standards and other best-practice policies and procedures
Career Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
Qualifications
·         Strong organizational and record keeping skills, including the ability to develop operational tools in Microsoft Excel
·         Strong management and leadership skills, including the ability to relate well with direct reports, customers and colleagues.
·         Strong attention to details and ability to deliver on assigned tasks with independence and little supervision
·         Candidates with at least 2 years’ experience supervising a team preferable
·         Strong professional references demonstrating professional accomplishment and trustworthiness
·         Knowledge of good manufacturing practices and lean manufacturing policies and procedures
·         Eagerness to join a young, quickly-growing organization and team
·         Technical background a plus

Health & Safety Officer
Who We Are
Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:
Reached over 100,000 Kenyan homes with our products • Attracted global investment to continue fuelling our growth and vision
Supported the growth of over 200 small furniture businesses across the country • Grown from a start-up to mid-sized company
The Role In Brief
We are looking for someone to foster safety for our team members as the build and deliver products to delight our customers. You’ll be passionate and knowledgeable about occupational and environmental safety, driven to create and maintain a world-class working environment.  Most importantly, you’ll be effective at turning principles and regulations into everyday reality by collaborating with teams across the company to raise awareness and change behaviours.
Responsibilities
Work across teams to ensure safety
·         Champion a safety agenda and culture across the company
·         Regularly review working conditions and work with line managers to correct non-compliance and realize opportunities for improvement
·         Manage and monitor issuance and usage of PPEs, including PPE inventory
Manage audits and compliance with regulatory bodies
·         Collaborate with third-party auditors to ensure all audits are conducted properly and on-time and all licenses are up to date (OSH, NEMA, fire safety, planning)
·         Develop and execute action plans to address any issues identified in audits
·         Maintain strong relationships with local regulators based on transparency and compliance
·         Regularly identify opportunities for assessing risk and implement improvements
Integrate safety into routine systems and procedures
·         Develop and maintain training protocols around safety, health and environment
·         Review standard practices and procedures and effectively integrate safety, health and environment best practices where appropriate
·         Conduct regular safety, health and environment trainings with all team members tailored to their roles
Career Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
Qualifications
·         Previous experience working in a similar role in a company with high standards of occupational health and safety; preferably in the manufacturing sector
·         Strong working knowledge of occupational and environmental regulations and risks
·         Excellent written and oral communication skills and a strong ability to lead and influence others
·         Demonstrated experience drafting and implementing training and procedural documents

Administrative Assistant
Who We Are
Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:
Reached over 100,000 Kenyan homes with our products • Attracted global investment to continue fuelling our growth and vision
Supported the growth of over 200 small furniture businesses across the country • Grown from a start-up to mid-sized company
The Role In Brief
Our administrative team keeps Moko’s office running smoothly so that we can deliver on our customer’s dreams.  From supporting hiring of new team members to tracking and processing orders, Administrative Assistants run the processes the drive our day to day business.  You’ll work closely with members of our management team, making this a great development opportunity for anyone early in their administration, HR or accounting career.
Responsibilities
Administrative Assistants can take on a wide range of responsibilities, we tailor responsibilities to a team member’s specific skills – here are some common examples:
Find and support talent
·         Work with management of our talent team to introduce job applicants to the delight of working with Moko, while assessing them against the criteria of a particular position
·         Support our employees with on-time processing of advances, employment contracts, and anything else they need to work happily and productively
Lay the foundation of accurate, timely accounts
·         Take responsibility for processing transactions quickly and properly – getting our suppliers paid, our customers’ accounts credited and keeping our records in order
·         Post accurate entries in our accounting system, and cross-check critical accounting data
·         Ensure all accounting records are kept properly, in a compliant way and up-to-date
Delight customers with top-notch order processing
·         Check orders against inventory and accounting records, preparing all that’s needed for dispatch to our customers
·         Ensure our customers receive accurate order fulfillment, delivered on-time
·         Track and analyse order data to help us improve our fulfillment operations
Career Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
Qualifications
·         You have training and experience in administration, HR and/or accounting.
·         You enjoy working on multiple diverse projects and tasks simultaneously.
·         You thrive when you are able to take initiative, you can plan and organize your work around specific goals.
·         You have the skills to implement administrative processes within a team, and value the structure and predictability they bring.
·         You can troubleshoot problems and offer ideas about possible solutions.

Operations Director
Who We Are
Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:
Reached over 100,000 Kenyan homes with our products · Attracted global investment to continue fueling our growth and vision
Supported the growth of over 200 small furniture businesses across the country · Grown from a start-up to mid-sized company
The Role In Brief
You’ll join the executive team of one of East Africa’s most successful growth-stage companies, playing a key role in our development into a major enterprise.  You’ll work with the company’s founders and senior management to lead growth of our manufacturing, supply chain and distribution operations as we scale nationwide to reach millions of families.  You’ll be obsessed with developing the people under you, supporting other managers in growing our internal talent.  Highly organized and systems-oriented, you’ll be constantly on the lookout for ways to make our day to day functions run more smoothly, within and across teams.
Responsibilities
Lead a team of hundreds in achieving bold goals
·         Provide leadership and direction to departments which are home to most of our employees
·         Lead manufacturing, supply chain and distribution operations through a period of rapid growth and change – the goal is to reach nationwide scale and preparation for regional expansion within 3 years
·         Support the work of functional team heads in aligning their activities and those of their direct reports to the company’s goals
·         Lead planning with your team to make the system, infrastructure and human capital investments needed to drive rapid growth
·         Take ownership of several of the company’s most crucial KPIs
 Promote a culture that drives growth
·         Promote a strong management culture centred on performance and development and ensure this is cascaded to all levels of your teams
·         Support the professional development of the operations management team while enabling them to serve as effective coaches for their own direct reports
·         Lead the selection and development of talent across your departments
 Drive continuous improvement as we scale
·          Develop and update systems and business processes to support operations of increasing complexity and scale
·         Drive a continuous improvement culture within the departments you lead, ensuring learning drives improvement every week in every team
·         Identify and implement opportunities for improving efficiency and harmony within your departments as well as across function areas (with customer facing and administrative teams
Career Growth
We believe this distinct and rare experience is the most valuable benefit we offer new leaders who join our team.  In addition to this, you’ll earn a competitive salary and benefits package benchmarked against lean mid-sized companies.  You’ll also be awarded stock options, allowing you to participate in the value you create as a leader of our team.
Qualifications
·         You are a strong leader and motivator, with deep experience leading and developing managers and a proven track record of driving growth and improvement within large teams.
·         You have experience leading a large operation through a period of significant growth and rapid change.
·         You have successfully executed in a leadership role which required delivering against ambitious strategic goals.
·         You have experience developing and implementing complex management systems within an organization and value the structure and predictability they bring.
·         You possess a strong analytical toolkit and have a track record of data-driven decision-making.

Retail Operations Manager
Who We Are
Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:
Reached over 100,000 Kenyan homes with our products · Attracted global investment to continue fueling our growth and vision
Supported the growth of over 200 small furniture businesses across the country · Grown from a start-up to mid-sized company
The Role In Brief
Moko’s goal is to change the way people experience their everyday home. We have an ambitious development pipeline that spans mattresses to sofas with the goal of making our customers’ dream of leading a modern lifestyle a reality. We’re looking to add a Retail Operations Manager aka Chief Operations Ninja who will be responsible for expanding MoKo’s locations and running Moko’s day-to-day retail operations. You’ll be an excellent project manager who is able to juggle a variety of tasks under tight timelines. You’ll put into use your relationship building skills to establish relationships and manage partners and service providers as we expand to new locations and channels. Finally, you’ll be an excellent people manager, who can motivate and grow the team.
Responsibilities
Manage and grow a motivated team
·         Coordinate and manage daily and weekly activities of the team to create a high-performing team where KPIs are always met
·         Provide 1-on-1 coaching for all team members to ensure they meet their personal and team goals
Implement MoKo’s expansion plans
·         Work with the Head of Retail to develop and implement the broader strategy to expand MoKo into new channels (e.g. supermarkets) and locations
·         Create the work plan to launch new showrooms (aka dream units) and manage the team follow the plan and successfully open new dreamy units
·         Work with the Head of Brand and Head of Retail to design showrooms that create a wow experience for our customers
·         Build relationships and liaise with external stakeholders to help MoKo achieve our expansion goals, e.g. ensuring establishing new partnerships with supermarkets, or ensuring we have the necessary approvals and permits to launch new dreamy units
 Run the day-to-day retail operations
·         Ensure we fulfil our customers’ orders (aka dreams), by managing the team to align inventory and delivery with sales
·         Develop new systems to continuously improve our order fulfillment process, therefore ensuring we deliver the biggest smiles to our customers
·         Measure and track the efficiency of our order fulfillment process, and manage the team to ensure we meet KPIs
Career Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
Qualifications 
·         You have experience (preferably 3 years) in project management or operations
·         You are talented in managing people to achieve their goals
·         You are an exceptional project manager who pays extra attention to details when developing and executing a plan
·         You excel at building relationships, negotiating partnerships, and managing performance of suppliers, contractors, landlords, and other stakeholders required to develop new channels and launch new dreamy units
·         You are an analytical thinker, and you make decisions based on data and quantitative analysis
·         You thrive when you are able to take initiative to solve problems and come up with more efficient ways of achieving your


Technical Maintenance Manager

Who We Are
Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:
Reached over 100,000 Kenyan homes with our products • Attracted global investment to continue fuelling our growth and vision
Supported the growth of over 200 small furniture businesses across the country • Grown from a start-up to mid-sized company
The Role In Brief
You’ll take responsibility for ensuring that all the equipment in our growing factory is operating efficiently and safely.  This is a key technical leadership role that requires leading a technical team in developing and implementing world-class maintenance systems.  The Technical Maintenance Manager  will work closely with our production teams to ensure maximum uptime.
Responsibilities
Maintenance Systems and Planning
·         Develop and oversee the implementation of preventative maintenance for all machinery – including foam processing and woodworking light and heavy equipment
·         Plan and manage stock and supply chain for spare parts and factory consumables to minimize downtime
·         Regularly review and update maintenance protocols to ensure best practices
Technical Team Management
·         Lead and coordinate the work of a team of technicians working across different shifts; ensure they have the resources and skills to quickly and effectively respond to downtimes
·         Continually analyse, identify and set expectations to motivate team members to achieve objectives and goals
·         Manage employee training and required documentation to ensure effective training methods that are compliant with current procedures and safety standards
Continuous Improvement
·         Continuously work to prevent and minimize downtime
·         Routinely review machinery and electrical safety to ensure the highest standards are met
·         Identify opportunities for cost-effectively implementing equipment redundancies to ensure work interruptions are minimized in the case of equipment breakdowns
·         Support the planning, installation and commissioning of new production lines
Career Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
Qualifications
·         Strong organizational and record keeping skills, including the ability to develop systems and tools in Microsoft Excel
·         Good management skills, with a track record managing a small to mid-sized team including technical roles
·         Strong professional references demonstrating professional accomplishment and trustworthiness
·         Deep technical knowledge of motor-driven and hydraulic machinery as well as a good working knowledge of electrical control systems
·         Hands-on experience leading mechanical maintenance in a factory setting
·         At least 5 years’ experience working in a manufacturing setting or other environment involving significant machinery usage
How To Apply
Please visit our website moko.co.ke/careers and apply through our online form.

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