NGO Jobs in Nairobi, Kenya – RefugePoint

RefugePoint


Job Title: Associate, Community Outreach
ID: 2114
Department: Nairobi Office
Closing Date: Short-listing will be on a rolling basis. Only short-listed candidates will be contacted.
Location: Nairobi, Kenya
Grade: 5
Starting Salary: KES 90,000
Supervisor: Senior Officer, Community Outreach
Supervision Given: None
RefugePoint was founded in 2005 to provide lasting solutions for the world’s most vulnerable refugees. We work to fill the critical and unmet needs of people affected by war and conflict that have fallen through the net of humanitarian assistance, in particular women, children and urban refugees.
The primary role of this position is to support the outreach team towards effective community outreach and enhanced community based protection.
The core responsibilities of this position:
Technical support
·         Coordinate rapid assessments by Community Navigators (CNs) to match program capacity; screen CN referrals to determine if a full assessment is needed; highlight households for case creation
·         Support planning of outreach activities and participate in the same
·         Represent RefugePoint in interagency and community meetings as requested by Supervisor
·         Participate in identification of community support structures and link refugees to the same
·         Engage communities with respect to age, gender and diversity to ensure that their contribution to program development is always captured
·         Maintain a record of cases pending initial comprehensive assessment and ensure that they are prioritised when opportunities arise
·         In the absence of the Senior Officer Community Outreach carry out tasks for overall coordination of community outreach
·         Attend to walk in clients that the front office would find prudent to refer
·         Participate in packaging community sensitization messages
Documentation and reporting
·         Make accurate and timely updates on client records in the database for all clients directly interacted with
·         Record feedback from CNs on specific clients in the relevant sections of the database
·         Compile CNs updates of the local environment and share with supervisor
·         Create new cases in the data base in the absence of Associate- Programs
Staff Development Support
·         Support the Senior Officer Community Outreach in ensuring CNs personal growth through training and development
·         In collaboration with Senior Officer Community Outreach, develop an effective working relationship with each Community Navigator, providing feedback on daily performance
·         Support the Senior Officer Community Outreach in collecting community feedback on performance of the Navigators.
Attend to other duties as assigned by the Supervisor
Requirements:
·         Degree in Community Development, Community Health, Social Work or other related field. In lieu of a degree, a Diploma in a related field and at least two years’ experience in community outreach preferably in an urban setting
·         Demonstrated understanding of community based approaches and diversity mainstreaming
·         Demonstrated experience managing people and engaging communities
·         Excellent verbal and written communication skills
·         Ability to interact effectively with individuals, groups and agencies
Desired attributes:
·         Prior experience working with refugees or migrants
·         Ability to work with people in a multicultural setting
·         Ability to deal with conflict situations
Special Requirements:
Valid Police Clearance Certificate
Qualified refugee applicants who can legally work in Kenya are strongly encouraged to apply.
CLICK HERE to apply online

RefugePoint
Job Title: Senior Officer, Social Work and Child Protection
ID: 2113
Department: Nairobi Office
Closing Date: Short-listing will be on a rolling basis. Only short-listed candidates will be contacted.
Location: Nairobi, Kenya
Grade: 7
Starting salary: KES 130,000
Supervisor: Program Manager, Social Work & Child Protection
Supervision given: Social Workers
RefugePoint was founded in 2005 to provide lasting solutions for the world’s most vulnerable refugees. We work to fill the critical and unmet needs of people affected by war and conflict that have fallen through the net of humanitarian assistance, in particular women, children and urban refugees.
Main purpose of the position: The Senior Officer shall closely work with the case managers to ensure clients receive holistic social work support. The position shall support the Case Managers to jointly develop action plans tailored to clients’ needs, ensure timely delivery of interventions and work with clients towards self-reliance and graduation from services and assistance.
The core responsibilities of this position:
Social Work Core Tasks:
·         Supervise and provide administrative support to Social Workers;
·         Provide technical support to social workers on case management;
·         Review client files and provide feedback to case managers as part of coaching and ensuring quality of data is maintained;
·         Prepare and submit requests for cases referred for rent, emergency and NFI support;
·         Actively participate in training of case managers and other staff members whose work impacts the case management process;
·         Liaise with the Program Manager; Social Work and Child Protection in planning and budgeting for social work interventions;
·         Support Social Workers in preparing and planning for visitors to the program.
Child Protection Core Tasks:
·         Support with child protection case management including reviews of Best Interest Assessment (BIA) and Best Interest Determination (BID) reports;
·         Support monitoring of education beneficiaries by conducting school visits; meeting the beneficiaries and reviewing monitoring reports from the Education Officer. Keep track of high level education indicators including retention and transition rates;
·         Participate in training communities on community based child protection and in reviewing recommendations from children’s forums;
Documentation and Reporting
·         Actively participate in development and review of case management guidelines and procedures;
·         Provide a monthly report for dashboard indicators on rent, Non-Food Items (NFI) and emergency assistance.
Partnerships
·         Represent RefugePoint in social work and child protection forums as assigned;
·         Be on the lookout for potential social work and child protection partners and recommend the prospective ones.
Attend to other duties as assigned by the supervisor
Required Qualifications
·         University Degree in social work, education or a related social science technical field
·         At least three years’ experience in social work or child protection programs
·         Knowledge of diverse case management processes
·         Experience in supervising and managing teams
·         Experience in conducting and reviewing Best Interest Assessments and Best Interest Determination
·         Proven ability to organize and conduct trainings
·         Ability to network with various partners including donors and government
·         Experience working with communities and vulnerable groups
·         Excellent written and oral communication skills
Desired qualifications
·         Analytical and critical thinking skills
·         Social competence skills, diplomacy and a team-worker
·         A high degree of cultural sensitivity and ability to adjust to change
·         Ability to deal with conflict situations
·         Self-motivated and able to work with high degree of autonomy
·         Experience working with refugees in urban areas
Special Requirements
·         Current Police Clearance Certificate
CLICK HERE to apply online

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