My son was denied a birth certificate at Huduma Centre because I refused to give out a bribe- LADY cries out.

Via Sema Ukweli.

Her Son was denied a birth certificate because she refused to bribe.
In June of 2018, Ms. Faith Wambui gave birth to a baby boy in Shalom hospital, which is located in Athi River, Machakos County. She was instructed to collect her baby’s birth certificate at Machakos Huduma Center. On 9th October, 2018, when the kid was 3 months old, she went to apply for collection of the birth certificate. The clerks looked at her application and birth notification slip and told her to come back after 3 months.
When the boy turned 6 months old, she discovered that she couldn’t add him as a beneficiary on her NHIF cover, because the deadline for using a birth notification had already passed. Instead, she was supposed to use an original birth certificate, which she didn't have.
3 months later, on 8th March, 2019, when the boy was 9 months old, she applied again and left the forms with a woman who was collecting them outside the huduma office. She was advised to return on 25th March, 2019.
So on the 25th, with hopes that she’d finally be able to get the boy's birth certificate, she arrived at the huduma office, where her application forms were returned to her, without the certificate. Not knowing where to turn next, she chatted with the gate man, who told her that if they had not processed the birth certificate, the easiest way to get it was to approach one of the clerks working there, pay them Sh2,000/- and she’d get the certificate within a week's time.
When she confronted the clerks in some of the offices, they were very rude to her, but finally budged and told her to go with her forms and pay Sh50/- to the cashier. She was, again, told to leave the documents and return after 2-3 months to check whether the certificate was ready.
So far, she has not been able to go back. In fact, since that day when she paid Sh50/- and left her documents, she’s learned that someone else who applied half a year ago, has also not received their certificate. The question is, where are their rights as common mwananchi? Can Governor Mutua intervene, so that they cease having to travel all the way from Ruiru to Machakos County and back again, only to find no certificate?
Since she doesn’t have the birth certificate and her son is, therefore, not included in her NHIF cover, any time he falls sick she has to pay cash at the hospital, which she doesn’t even have. Protect people’s rights please.......tetea 'Wanjiku'...... An angry Kenyan.


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