The Tellers are responsible for providing exceptional customer service including efficient and accurate transaction Processing.
·         Accept Cash deposits, loan payments, process cheque and savings account withdrawals.
·         Balance cash drawer in accordance with Sacco procedures and regulations
·         Process cash and salary advances.
·         Assist in ordering, receiving, verifying, and distributing cash.
·         Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line.
·         Providing additional products including P.O.S services and MPESA.
·         Assist customers in accessing safety deposit boxes.
·         May be responsible for bank opening and/or closing.
·         Maintains the highest level of confidentiality with all information obtained.
·         Promotes the SACCO products and services.
·         Represent the Sacco in a manner that maintains and expands positive relations with all Members, potential Members and co-workers.
·         Perform as a team member in allocating and coordinating the work flow.
·         Contribute to the fulfillment of department and company objectives and goals.
·         Comply with all department and Sacco policies, procedures and regulations.
·         Other duties as assigned.
·         Bachelor’s degree in Cooperative Management or related field.
·         Must have Teller experience
·         Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both Members and employees.
·         Mathematical skills.
·         Strong communication & organizational skills.
·         Detail oriented, high degree of accuracy.
·         Competence with computers, telephone, 10 key calculator and other office machinery
·         Ability to work in a fast-paced environment & under pressure as needed.
·         The ability to make sound decisions. This may include making on-the-spot decisions regarding member transactions; weighing member satisfaction issues with the Sacco’s exposure to loss or fraud and the ability to think through and rationalize decisions.

ICT Assistant
·         Monitor computer networks for security issues.
·         Investigate security breaches and other cyber security incidents.
·         Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs.
·         Document security breaches and assess the damage they cause.
·         Work with security team to perform tests and uncover network vulnerabilities.
·         Fix detected vulnerabilities to maintain a high-security standard.
·         Stay current on IT security trends and news.
·         Ensuring Database optimization for Core Banking system
·         Website Maintenance & Development
·         Networks Infrastructure Management
·         Staff Support
·         Software & Hardware Maintenance
·         Servers Managements & System Backups
·         Perform penetration testing.
·         Help colleagues install security software and understand information security management.
·         Research security enhancements and make recommendations to management.
·         Stay up-to-date on information technology trends and security standards.
·         Bachelor’s degree in computer science or related field.
·         Knowledge in SQL database management.
·         Experience in information security or related field.
·         Experience with computer network penetration testing and techniques.
·         Understanding of firewalls, proxies, SIEM, antivirus, and IDPS concepts.
·         Ability to identify and mitigate network vulnerabilities and explain how to avoid them.
·         Understanding of patch management with the ability to deploy patches in a timely manner while understanding business impact.
How to Apply
All interested candidates are rgequested to read the attached job description and send their application to jobs@nyatisacco.co.ke by Friday 10th May 2019. Please mark the job title as your subject on the application letter and attach testimonials and a detailed CV indicating your current and expected pay. Male candidates are highly encouraged to apply

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