Microfinance Jobs in Nairobi, Kenya

Direct Sales & Group Lending Agent

We are looking for energetic and enthusiastic individuals to join our sales and marketing department in the Nairobi, Nakuru, Molo and Kitale Branches to actively seek out and engage customer prospects.
The individual will report directly to the Relationship Officer and will be tasked with: acquiring new businesses, ensuring quality services to the customers, maximizing on the use of our marketing tools and ensuring sales targets are achieved.
Responsibilities
·         Research on/propose new market opportunities and techniques for lead generation.
·         Meet with clients in person to drive sales.
·         Pitch and explain our various financial services to prospective customer.
·         Conduct comprehensive customer education and respond to possible questions about products.
·         Guide and advice clients to buy products that best suit them.
·         Conduct loan appraisals and make recommendations to the branch credit committee.
·         Keenly seek customer feedback on our products and services and report the same to the Relationship Officer on a regular basis.
·         Provide daily sales reports.
·         Any other duties as may be assigned from time to time
Qualifications
·         Certificate/Diploma in any field from a recognized institution
·         Previous experience in direct sales within the financial service industry will be an added advantage.
·         Computer literacy.
Competencies and Personal Attributes
·         Excellent selling, communication and negotiation skills.
·         Excellent customer relations.
·         Confident and resilient personality.
·         Ability to express great acumen at all times.
·         Excellent Negotiation and communication skills.
·         Experience in working with targets and strict deadlines.
·         Good planning, analytical and monitoring skills.
Note
·         This position is strictly commission based. Only shortlisted candidates will be contacted.

Debt Recovery Officer
Moto Hope Micro Lending seeks to recruit experienced and highly motivated individuals to join our Debt Recovery Department.  The officers will ensure compliance with internal credit policies and procedures and best practices and CBK prudential guidelines to facilitate management of credit risks within tolerable levels. He/ She will ensure that ALL approved and disbursed loans are fully repaid as stipulated in the terms and conditions to prevent loss to the institution due to non-repayment. The position will be challenging and the holder shall be responsible for debt recoveries.
The Holder of this position will report to the Head of Debt Recovery.
Responsibilities
·         Monitor loan repayments and initiate/recommend course of action.
·         Extract, confirm and transmit CRB information to licensed Credit Reference Bureau.
·         Conduct client visits (on a need basis) and telephone calls to follow up on payments from debtors.
·         Ensure a record is maintained with track of all the recovery progress for all loans in arrears.
·         Ensure weekly arrears reports are prepared and follow up to ensure full repayment.
·         Ensure demand letters are prepared and ensure that they are forwarded to the defaulting customers.
·         Ensure reports are prepared and recommendations made on bad debts to be written-off to the management for approval.
·         Ensure an up to date register on loan related insurance claims is maintained and ensure prompt reimbursement from underwriters.
·         Report and monitor all risks associated with debt recovery.
·         Generate compliance reports for use in decision making and performance appraisals
·         Any other duties as may be assigned from time to time
Qualifications
·         Certificate/Diploma in any field (a business related field is an added advantage) from a recognized institution.
·         Previous experience in debt collection within the financial service industry will be an added advantage.
·         Computer literacy.
·         Fully conversant with micro-credit and SME lending in the Kenyan business environment.
·         Ability to maintain high sense of confidentiality.
·         Excellent Negotiation and communication skills.
·         Experience in working with targets and strict deadlines.
·         Good planning, analytical and monitoring skills
Note
Only shortlisted candidates will be contacted.

Financial Advisor
Moto Hope Micro Lending’s insurance agency (A Call Away, ACA Insurance) wishes to recruit experienced, dynamic, innovative and high caliber individuals to fill the positions of Financial Advisors. The individuals will report to the Sales Manager and will operate in a highly competitive and dynamic environment.
Responsibilities
·         Prospecting for clients for the provision of insurance and investment services and products including unit trusts, life insurance, monthly investment plans, education plans, General insurance, Retirement planning, products etc.
·         Provide financial advice to clients according to their requirements and risk profile, as well as the performance of the specific portfolios.
·         Carry out a detailed-fact find review of the potential clients and recommend appropriate insurance and investment products.
·         Maintain a regular follow-up with clients to maintain a strong customer service.
·         Attend prospect and client meetings to make presentations and oversee follow up.
·         Identifying opportunities for product development.
·         Any other duties as may be assigned from time to time
Qualifications
·         Certificate/Diploma in any field (a business related field is an added advantage) from a recognized institution.
·         Successful track record of selling in the financial services sector, teaching or any other relevant profession.
·         Prior experience in selling insurance will be a definite advantage.
·         Highly networked and adept at connecting with people.
·         Results oriented and able to work under strict deadlines to meet sales targets.
·         Ability to thrive in a high-pressure, fast-paced environment with minimum supervision.
·         Excellent Negotiation and communication skills.
·         Experience in working with targets and strict deadlines.
·         Good planning, analytical and monitoring skills.
Note
·         This position is strictly commission based. Only shortlisted candidates will be contacted.

Green Energy Sales Representative
Moto Hope Micro Lending through partnerships provides green energy financing and products to customers and is seeking aggressive sales persons to drive sales, identify and generate opportunities for green energy users especially in off the grid areas .
The individual will report directly to the Relationship Officer and will be tasked with: acquiring new businesses, ensuring quality services to the customers, maximizing on the use of our marketing tools and ensuring sales targets are achieved.
Responsibilities
·         Prospect new leads, set meetings, pitch, negotiate, and close sales deals of our Green energy products.
·         Be the primary contact person on your accounts, regularly meet with clients to strengthen relationships, introduce new products, and grow monthly sales.
·         Train your clients on how to use our green energy products, and our value position.
·         Consistently track sales performance, measure and analyze your monthly sales projections versus actuals sales, perform ROI analysis and use data to determine sales strategy.
·         Develop a Sales Strategy and personal Business Plan.
·         Drive business growth by discovering new opportunities, clients, and customers.
·         Deliver value by forging new strategic relationships.
Qualifications
·         Certificate/Diploma in any field from a recognized institution.
·         Previous experience in outside sales, especially selling consumer durable goods.
·         Highly networked, ambitious, innovative, excellent networking skills and adept at connecting with people.
·         Previous experience with sales projections and meeting sales goals.
·         High energy, positive, willing to close deal 24/7 wherever appropriate.
·         Experience selling similar products is an added advantage.
Note
·         This position is strictly commission based. Only shortlisted candidates will be contacted.

Internships
Moto Hope Micro Lending (MHML) is a social enterprise that provides affordable financing and investment to entrepreneurs and smallholder farmers with a bias for the unbanked in our target communities. Through partnerships we provide green energy financing and non-financial support: Business/Farmers training, capacity building and linkages to markets.
We are always looking for people with a social heart, aggressive, focused and passionate especially but not limited to Finance, Economics, Human resource, Environment educational background among others, experience within financial institutions, analytical skills and an interest in social impact..
This is a 3 months internship program, which upon successful completion best performing interns stand the chance of a full time contract with us in their respective fields.
Interns will report directly to the Relationship Officer and will be tasked with duties and roles under their specific fields: Direct Sales & Group Lending Agent(s), Debt Recovery Officer(s), financial advisor(s)/Micro Insurance Sales and Green Energy Sales Representative(s), etc.
How to Apply
Send your CV and cover letter including day-time contacts to: careers@motohopemicrolending.org Highlight the position title and the branch of MHML you would like to intern in on the subject line of your email.

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