Hotel Jobs in Nairobi, Kenya - Fairmont Hotel

Commis I

Every memorable dining experience at Fairmont Hotels and Resorts begins behind the scenes with our Culinary team’s commitment to safe, efficient operations and exceptional cuisine. As Commis 1, the care you devote to all aspects of food preparation will result in the creation of truly spectacular fare.
 Hotel Overview
With magnificent views of majestic Mount Kenya, the Fairmont Mount Kenya Safari Club Resort’s 120 luxuriously appointed hotel rooms, set in over 100 acres of landscaped gardens, offer a unique blend of comfort, relaxation and adventure. Originally the retreat of movie star and Club founder, William Holden, the Club’s illustrious former members have included Winston Churchill and Bing Crosby
Responsibilities
Reporting to the Chef de Partie, responsibilities and essential job functions include but are not limited to the following:             
·         Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
·         Prepare and service all food items for a la carte andor buffet menus according to hotel recipes and standards
·         Actively share ideas, opinions and suggestions in daily shift briefings
·         Maintain proper rotation of product in all chillers to minimize wastage/spoilage
·         Ensure storeroom requisitions are accurate
·         Have full knowledge of all menu items, daily features and promotions
·         Ensure the cleanliness and maintenance of all work areas, utensils, and equipment
·         Follow kitchen policies, procedures and service standards
·         Follow all safety and sanitation policies when handling food and beverage
·         Other duties as assigned
 Qualifications
·         Previous experience in the Culinary field required
·         Journeyman’s papers or international equivalent an asset
·         DiplomaCertification in a Culinary discipline an asset
·         Strong interpersonal and problem solving abilities
·         Highly responsible & reliable
·         Ability to work well under pressure in a fast paced environment
·         Ability to work cohesively as part of a team
·         Ability to focus attention on guest needs, remaining calm and courteous at all times
 Physical Aspects of Position (include but are not limited to)
·         Constant standing and walking throughout shift
·         Frequent lifting and carrying up to 30 lbs
·         Occasional kneeling, pushing, pulling
·         Occasional ascending or descending ladders, stairs and ramps
Visa Requirements: Eligible to work in Kenya

Pastry Chef
Exceptional service and cuisine are hallmarks of the Fairmont Hotels & Resorts dining experience. As Pastry Chef, the creativity and culinary skills you bring to the Pastry team will create spectacular desserts that bring a delectable end to every memorable meal.
Hotel Overview
With magnificent views of majestic Mount Kenya, the Fairmont Mount Kenya Safari Club Resort’s 120 luxuriously appointed hotel rooms, set in over 100 acres of landscaped gardens, offer a unique blend of comfort, relaxation and adventure. Originally the retreat of movie star and Club founder, William Holden, the Club’s illustrious former members have included Winston Churchill and Bing Crosby
Responsibilities
Reporting to the Executive Chef, responsibilities and essential job functions include but are not limited to the following:             
·         Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
·         Lead and supervise the qualityquantity of the Pastry department, as well as coordinate the production as it relates to banquet and restaurant functions
·         Conduct daily shift briefings to Colleagues.
·         Assist in the development of new dessert, pastry and bread products
·         Follow payroll costs and productivity within budgeted guidelines
·         Provide training for new Pastry Colleagues
·         Ensure the cleanliness and maintenance of all work areas, utensils, and equipment
·         Follow kitchen policies, procedures and service standards
·         Follow all safety and sanitation policies when handling food and beverage
·         Other duties as assigned
 Qualifications
·         Previous leadership experience in a Pastry production required
·         Diploma Certification in a Culinary discipline required
·         Working knowledge of sugar work/chocolate skills an asset
·         Computer literate in Microsoft Window applications an asset
·         Strong interpersonal and problem solving abilities
·         Highly responsible & reliable
·         Ability to work well under pressure in a fast paced environment
·         Ability to work cohesively as part of a team
·         Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to)
·         Constant standing and walking throughout shift
Visa Requirements: Eligible to work in Kenya

Operations Director
As the Director, Operations, this position acts as the role of General Manager in his absence, as well as oversees operational areas such as Rooms, Food and Beverage, Engineering, Security, and other minor operational departments. The primary focus of this role is to ensure that the Hotel exceeds service standards in all guest contact areas of the hotel. The Director, Operations will work with the Executive Committee Members and the Management Team to achieve this objective, while keeping the General Manager fully appraised of any actions to be taken, as well as progress made.
Hotel Overview
With magnificent views of majestic Mount Kenya, the Fairmont Mount Kenya Safari Club Resort’s 120 luxuriously appointed hotel rooms, set in over 100 acres of landscaped gardens, offer a unique blend of comfort, relaxation and adventure. Originally the retreat of movie star and Club founder, William Holden, the Club’s illustrious former members have included Winston Churchill and Bing Crosby
Responsibilities
Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offers professional, engaging and friendly service
The main responsibilities of the Director, Operations include, but are not limited to, the following:
·         Manage the cost effective and efficient operation of the Hotel in order to maximize guest satisfaction, employee engagement and satisfaction and EBITDA
·         Actively participate in the strategic planning and on-going development of the hotel, including revenue forecasting, ensuring the delivery of our environment commitments, overseeing the health, safety and security of our guests and colleagues.
·         Lead and support all departments in the achievement of their financial and operational targets via effective organizational development, policy and procedural development, and appropriate colleague training activities, thus ensuring our shareholders receive their return on investment.
·         Clearly demonstrate to guests and colleagues a commitment to service excellence through the effective implementation and delivery of Fairmont Hotels & Resorts Core Standards at all times.
·         Foster a winning, solution-oriented work environment, motivating and engaging colleagues to continuously deliver the best possible service to our guests.
·         Direct operational needs to ensure compliance with the hotel’s Annual Budget and Strategic Plan.
·         Ensure that monthly financial outlooks for Rooms and Food & Beverage are on time, on target and accurate.
·         With the respective Executive Committee members, play a lead role in the management of Rooms and Food & Beverage initiatives.
·         Work closely with the Controller to ensure labour forecasts are completed to company standard for presentation to GM and in line with revenue and service expectations.
·         Coordinate the planning and implementation of capital projects.
·         Responsible for guest relations and for handling guest response alerts within the require time lines.
·         Coordinate bi-weekly leadership and weekly divisional meetings.
·         Monitor and act on staffing levels and productivity targets.
·         Create, update and ensure timely awareness of the hotel’s business continuity plan as well as its emergency and crisis management plans.
·         Plan and coordinate events for various celebrations throughout the year, such as, but not limited to, holiday celebrations, cultural festivals.
·         In consultation with the General Manager, direct and oversee the performance of the Departmental Heads. This includes preparing and conducting the annual LEAD review.
·         Co-Chair the Hotel’s Environmental Committee.
·         Oversees all outside partnership relationships connected with services to the guest or colleagues
·         Function as a key member of the Hotel Executive Committee and leadership team.
 Qualifications
·         Previous experience is an asset
·         3 years experience as a Division Head, ideally with International Operations experience.
·         Proven record to coordinate multiple departments to make gains towards targeted GSI, GOP, CES results
·         Clear working knowledge of budget planning and execution
·         Exceptional communication, interpersonal and guest handling skills
·         Ability to motivate developing leaders to act as entrepreneurs while innovating guest oriented solutions creatively and profitably.
·         Self-confident, proactive, and able to prioritize and make effective decisions
·         Ability to build strong relationships, interact and influence others at all levels of the organization
·         Computer literacy a must, with a strong knowledge of Word, Excel, Word, Outlook and PowerPoint
·         University/College degree in a related discipline. Bilingual ability an asset
Visa Requirements: Eligible to work in Kenya

Driver
At Fairmont Hotels & Resorts, every guest interaction is an opportunity to create a lasting memory. As a Driver guide, you will do more than facilitate our guests’ safe and efficient transport in the hotel and the national parks of Kenya – you will be an ambassador for your hotel, your city and our exceptional guest experience.
Hotel Overview
Everyone agrees that the Mount Kenya Safari Club Nanyuki is an exclusive retreat.  Situated some one hundred and ninety kilometres to the north of Nairobi, on the slopes of Mount Kenya, it has a reputation for relaxed elegance.  Many of the world’s famous names, be they royalty, film stars or merely the rich, seek it out as a secluded haven where, although you do your safari during the day, you always dress for dinner.
Responsibilities
Reporting to the Assistant Activities Manager, responsibilities and essential job functions include but are not limited to the following:
·         Consistently offer professional, friendly and engaging service
·         Deliver and collect hotel guests at the airport and chauffeur them using the hotel vehicles
·         Take guests for nature walks
·         Do game drives for guests.
·         Work closely with the Airport Concierge, Bell Captain, and Executive Office
·         Assist guests regarding hotel facilities in an informative and helpful way
·         Follow department policies, procedures and service standards
·         Follow all safety policies
·         Other duties as assigned
 Qualifications
·         Previous experience as a Driver preferred
·         Valid Drivers License required
·         Excellent communication skills and a professional presentation
·         Strong interpersonal, organizational and problem solving abilities
·         Highly responsible & reliable
·         Ability to work well under pressure in a fast paced environment
·         Ability to work cohesively as part of a team
·         Ability to focus attention on guest needs, remaining calm and courteous at all times
 Physical Aspects of Position (include but are not limited to)
·         Frequent sitting, standing and walking throughout shift
·         Frequent lifting and carrying up to 30 lbs
·         Constant kneeling, pushing, pulling, lifting
·         Frequent ascending or descending ladders, stairs and ramps
Visa Requirements: Eligible to work in Kenya

Night Auditor

At Fairmont Hotels & Resorts, our financial operations thrive with the commitment of Colleagues who model our values of Respect, Integrity, Teamwork and Empowerment. Apply your attention to detail – and your passion for numbers – as Night Auditor, where your comprehensive reconciliations will offer a window into each day’s dynamic operations.
Hotel Overview
With magnificent views of majestic Mount Kenya, the Fairmont Mount Kenya Safari Club Resort’s 120 luxuriously appointed hotel rooms, set in over 100 acres of landscaped gardens, offer a unique blend of comfort, relaxation and adventure. Originally the retreat of movie star and Club founder, William Holden, the Club’s illustrious former members have included Winston Churchill and Bing Crosby
Responsibilities
Reporting to the Rooms Division Manager, responsibilities and essential job functions include but are not limited to the following:             
·         Ensure the current day’s revenue balances are reconciled, the payments to the guest ledger are processed, and the accounts receivables are balanced
·         Prepare daily management reports as required
·         Complete the update process on the front office system per established system guidelines
·         Complete system back-ups as required
·         Balance and verify the summary of daily transactions in the hotel and ensure that the hotel’s computer systems are readied for the next day’s business
·         Balance and audit all Front Office postings and settlements
·         Verify that all departments have posted all their revenues
·         Reconcile the food and beverage point of sale system, for each outlet, to the PMS system;  record and adjust entries
·         Reconcile all miscellaneous revenue sources to the PMS system
·         Other duties as assigned
 Qualifications
·         Previous front office or accounting experience required
·         Computer literate in Microsoft Window applications and relevant computer applications required
·         University/College degree in a related discipline an asset
·         Excellent communication and organizational skills
·         Strong interpersonal and problem solving abilities
·         Highly responsible & reliable
·         Ability to work cohesively as part of a team
·         Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position ( include but are not limited to)
·         Contsant standing and walking throughout shift
Visa Requirements: Eligible to work in Kenya
How To Apply
Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

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