Customer Service Jobs in Nairobi, Kenya

Job Vacancies: Customer Service Associates

Location: Nairobi
Industry: Service
Key Responsibilities
·         Screening and moderating user submitted content, answering support requests and performing support functions.
·         Moderating and screening written user content on Profiles
·         Moderating and screening user submitted photos
·         Answering Online Help Requests
·         Answering Incoming Telephone calls and support requests
·         Processing Testimonials (depending on language)
·         Various support tasks assigned
·         Maintaining high level professionalism with clients
Key Skills and Qualifications
·         Must be a continuing student from public university i.e. preferably 1st Year or 2nd Year.
·         Must be Internet and Computer literate.
·         Ability to respond promptly to customer inquiries
·         A passion for Customer Service with outstanding problem-solving skills, documentation skills, quality focus, as well as information analysis skills.
·         Outstanding work ethics (reliable, motivated, professional and ability to work under minimum supervision)
·         Ability to handle and resolve customer complaints promptly
·         Ability to work with multiple tabs and multiple browsers efficiently in a web browser-based support system (speed and accuracy are important)
·         Knowledge of foreign languages will be an added advantage.
·         Must be willing to work on shift and on part-time basis.
Ladies are highly encouraged to apply.
To apply, send your CV only to applications@flexi-personnel.com before 30th April 2019.
Clearly indicate the exact position (Customer Service Associate) applied for and your minimum salary expectation on the subject line.
NB: Flexi Personnel does not charge candidates for job placements.

Leave a Comment

Loading...
Loading...

CONTACT US

Name

Email *

Message *

Meet RODGERS OCHIENG from Migori, the latest millionaire in Kenya courtesy of OdiBets (PHOTOs)

Saturday, July 13, 2019- While most Kenyans are grappling with hard economic times, this guy is smiling to the bank after winning a total...

2012 The Kenyan DAILY POST. All Rights Reserved. - Designed by Denno