Vacancies in Jubilee Insurance, Nairobi, Kenya

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937.

Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, General and Medical Insurance. Today, Jubilee is the number one insurer in East Africa with over 450,000 clients. Jubilee Insurance has a network of offices in Kenya, Uganda, Tanzania, Burundi and Mauritius. It is the only ISO certified insurance group listed on the three East Africa stock exchanges – The Nairobi Securities Exchange (NSE), Dar es Salaam Stock Exchange and Uganda Securities Exchange. Its regional offices are highly rated on leadership, quality and risk management and have been awarded an AA- in Kenya and Uganda, and an A+ in Tanzania.
Pension Administrator
Job Ref. No. HRJIC494
We currently have an exciting career opportunity for the positon of a Pension Administrator, Annuity. The role reports to the Head of Annuity Business, in Life & Pensions Business and the position will be based in Nairobi.
Role Purpose
The role is responsible for Conserving existing business while providing superior service to retirement benefits business clients (deposit administration and annuitants) in full compliance with the laid down procedures and guidelines as set out in the operations manuals.
Responsibilities
·         Business Growth: Conserving existing business by offering alternative products, cross sell and following up leads for new business
·         Relationships Management: Building strong business relationships with our existing clients and marketing Jubilee Insurance products
·         Data Management: Maintaining accurate records for the retirement benefits clients (Deposit Administration, Personal Pension Plan and Annuity business)
·         Customer Care: Providing superior services to Retirement Benefits clients. Making regular visits to clients and preparing reports on the client’s needs
·         Implementing Benefits: Processing & sending payments, member statements, preparing accounts and other benefits within the set service standards
·         Statistical Analysis & Returns: Preparing summary/ statistical reports of the Retirement Benefits business & company wide statistics when required. Also preparing returns in respect of the Retirement Benefits business as assigned for submission within the timelines provided
·         Scheme Compliance: Ensuring all schemes are managed and administered in full compliance of existing legislation.
Functional Skills
·         Visionary Entrepreneurial Spirit
·         Market Awareness
·         Customer Focus
·         Continuous Innovation
·         Ownership & Commitment
·         Team Spirit
·         Retirement benefits
Qualifications
·         (Mathematics/Statistics/Actuarial Science), Bcom. (Accounting/Marketing) or any other similar qualification from a recognized university
·         Knowledge in computer programming and standard software packages
·         Knowledge of legislation governing Retirement Benefits and Insurance in Kenya
Relevant Experience
·         Minimum of two (2) years’ experience in the insurance and retirement benefit industry

Document Management & Filing Clerk
Job Ref. No. HRJIC493
We currently have an exciting career opportunity for the positon of a Quality Control Clerk. The role reports to the Digitization & Records Manager, in Life & Pensions Business and the position will be based in Nairobi.
Role Purpose
The role is responsible for assisting in digitization of all physical documents that are received in Jubilee Life & Pensions Business into digital images, indexing them and uploading into the Document Management Solution (DMS) architecture for use by the business through automated workflows. The position holder will also be responsible for filing back all scanned media into archival boxes and properly labelling them ready for transfer to an Archival Centre.
Responsibilities
·         Receive all paper documents from the various sources for a particular department
·         Proper documentation of all collected files for digitization
·         Prepare the documents for scanning i.e. unfold, remove pins, un-bind documents in batches
·         Scan the documents using Kofax Express software
·         Check quality of scanned documents and ensure high quality scanned images
·         Accurately index documents using the programmed parameters depending on type of document and business process
·         Properly restore and re-file the documents back to the agreed filing plan to the archival boxes
·         Label archival boxes as per the defined parameters
·         Submit daily report for work done
Functional Skills
·         Basic IT knowledge
·         Competent keyboard skills
·         Good communication
·         Ability to concentrate for long periods of time
·         Attention to detail
Qualifications
·         Certificate/diploma/degree in any field
·         Secretarial qualification
Relevant Experience
·         Archival experience
·         Data entry and indexing experience
·         Handled bulk digitization projects before
·         Experience with scanning software is an added advantage.(kofax, Kodak capture etc)

Premium Administration Officer
Job Ref. No. HRJIC492
We currently have an exciting career opportunity for the positon of a Premium Administration Officer. The role reports to the Premium Administration Manager, in Life & Pensions Business and the position will be based in Nairobi.
Role Purpose
The role is responsible for premium collection, premium allocation, reconciliation and relationship building with the collection partners.
Responsibilities
·         Ensure new Direct Debit Authority (DDA) Mandates are accurately maintained in the system and launched to the various banks within the required time
·         Communicate Direct Debit Authority (DDA) rejections to clients and agents within the required time
·         Ensure that premium collection are done efficiently and within the agreed deadlines
·         Respond to all customer queries within the agreed timelines
·         Build relationships with key contact people
·         Receipt all County scheme payments received in our bank account within the required time
·         Follow up on any outstanding schedules from the county schemes
·         Liaise with Treasury and other business lines to clear any outstanding payments in the bank account
·         Liaise with agents/clients where necessary to clear/receipt outstanding payments in the bank account
·         Issuing stop orders for all non – active policies whose premiums are not expected
·         Daily reporting and reconciliation of all bank account statements for the life accounts
Functional Skills
·         Analytical skills
·         Detail oriented
·         Team work
·         Confidentiality
·         Results Driven
·         Remains calm under pressure
·         Proficiency in excel & reconciliation
Qualifications
·         Bachelor degree preferably in accounting/ Finance/ Actuarial or related field
Relevant Experience
·         Minimum of one (1) year experience in Life Premium Administration, Finance, Operations
How to Apply
Applications to be sent to Recruitment@jubileekenya.com quoting the Job Reference Number and Designation given above before 17th March 2019
Only shortlisted candidates will be contacted.

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