NGO Jobs in Kenya - Heifer International

HR Manager

Function
The Human Resources Manager is responsible for overseeing the country and applicable project based Human Resource systems and practices to ensure that Heifer remains an employer of choice while remaining compliant with local laws and regulations. While this position reports directly to the applicable Country Director there will be aspects of their position that will require reporting to and working with the Head Quarters (HQ) VP of Human Resources of Strategy and Operations and HQ Human Resources (HR) team members.
Essential Character
Highly motivated leader, strives for shared vision and teamwork, results-driven, having general business acumen, pro-active, curious, attention to detail, respect for procedures and norms, innovator, superb listener and communicator, analytical, organized, socially sensitive, conviction towards holistic sustainable development.
Responsibilities
A. Provide employee relations support to country program staff. (35%)
·         Assist staff with interpretation, intent and understanding on policy and process, and ensure all policies and procedures (both local and those in Global Policies and Procedures Manual) are being followed.
·         In partnership with HQ Programs Administration and HQ HR develop and implement necessary policies.
·         Manage staff complaints ensuring that they are handled in accordance with policy, procedures and local requirements, as needed.
·         On regular basis, in consultation with HQ HR, provide guidance to supervisors when/if disciplinary action needs to be taken with an employee.
·         Assist HQ HR with coordination of all immigration matters as needed and ensure compliance with Heifer’s Global Immigration Policy.
·         Maintain applicable registration(s) with the local country departments of immigration and employment or labor.
·         Working with HQ HR, provide oversight of the periodic performance reviews of all country employees, including sending required information to HQ HR related to performance reviews and/or salary increases or bonuses.
·         Manage termination of contracts and employment agreements, facilitate exit interviews and ensure that all local laws and proper procedures are followed when employees exit the organization.
·         Provide guidance to Finance and HR HQ teams on terminal benefits calculations and dues on applicable exiting staff.
B. Lead and oversee recruitment and on-boarding efforts for country program a staff. (25%)
·         Manage the recruitment process of vacant and new positions.
·         Provide support to staff on development/revision of job descriptions, advertisement of vacancies and interview of candidates to ensure quality, transparency and fairness in the process.
·         Monitor local labor market conditions in the country and make appropriate regional recommendations to management.
·         As needed, work with supervisors and leadership to explore and develop flexible recruitment approaches and collaborate with HQ HR.
·         Ensure compliance of all HR related information with applicable country laws and Heifer policies.
·         Coordinate with HQ HR to compile, update and maintain job descriptions for each position in the country office.
·         Develop and coordinate on-boarding orientation for all new hire once a month.
C. In coordination with HQ Area Programs and HQ HR, support compensation and benefits program and needs. (20%)
·         Administers the employee benefit program in the country office including negotiating competitive rates, enrolling new hires and answering benefit related questions.
·         Coordinates with the Director of Global Total Rewards to ensure that country office staff receive all mandatory employee benefits required by local law.
·         Meets with new employees to explain benefits package(s) within first week of hire date.
·         Implement and ensure ongoing management and regular monitoring of tracking systems for all types of paid leave.
·         Conduct periodic surveys of compensation packages and in consultation with HQ HR, advise on all issues related to staff compensation and benefits.
·         Ensures compliance with local wage and hour laws and regulations.
D. Provide leadership and guidance around Talent Development of staff. (10%)
·         Provide leadership and guidance to management in personnel development, including mentoring and coaching, planning and implementing suitable annual training program in order to improve staff performance, motivation and morale.
·         Organize regular team-building activities, in order to motivate and build strong management team as staff are stationed in different geographical locations.
·         Develop annual development and succession plans for applicable staff.
E. Manage employee data to support organizational business needs. (5%)
·         Responsible for timely and accurate entry as well as update of employee data in the Agresso and other required systems.
·         Processes all Personnel Change Request (PCR) forms on a timely and accurate basis.
·         Maintains the organization chart for the country office and send to HQ HR as required.
·         Using Heifer approved systems such as Agresso and Laserfiche, maintain proper personnel files for each staff member and ensure that the system protects the privacy of individuals and maintains information confidentiality.
F. May perform other job-related duties as assigned. (5%)
Qualifications
·         Bachelor’s degree plus five (5) years of Human Resources experience in a similar role.
·         At least two (2) years in a supervisory capacity.
·         Fluency (speaking, reading and writing) in English language is required
Preferred Requirements
·         Master’s degree in a related field. Experience in HR for NGO or non-profit strongly desired. Human Resource Certificate.
Required Skills
Required Experience
Most Critical Proficiencies
·         Strong negotiating and networking skills.
·         Ability to manage time well and to handle numerous commitments and projects while staying on deadline.
·         Skill at producing accurate and detailed information.
·         Skill at communicating with all levels of personnel.
·         Skill with a variety of computerized human resources systems.
·         Skill with PC (Microsoft Word and Excel preferred).
·         Knowledge of basic immigration laws and practices.
·         Understanding of compensation administration.
·         Experience working with those of different cultures and backgrounds.
Essential Job Functions and Physical Demands
·         Include any significant physical, mental and emotional actions that are required of the job. These include traveling, time spent sitting, presenting, working independently, after hours, performing mathematical and/or statistical computations, etc.
·         Ability to work with sensitive information and maintain confidentiality.
·         Proven interpersonal and communication skills with the ability to relate to individuals and groups diplomatically and tactfully, and to convey information to all levels of staff.
·         Ability to foster good relationships with vendors.
·         Constant face-to-face, telephone and electronic communication with colleagues and the general public.
·         Ability to assign and review the work of direct report.
·         Ability to produce and present documents in a well-designed and attractive format with impeccable attention to detail.
·         Ability to perform multiple tasks and to establish priorities and meet deadlines.
·         May require constant sitting; working at a computer for extended periods.
·         Ability to perform as an effective team member and work cooperatively with a diverse staff.
·         Well organized and confident to work independently but can also function as strong team player.
·         Ability to work with sensitive information and to maintain confidentiality.

Information & Communications Officer

Function
The position is responsible for establishing and managing relations with media representatives within Kenya, including providing background information on Heifer Kenya Country Program and supporting the documentation and dissemination outputs of all the Country Projects. The position is the foremost lead in the development of quality promotional materials for the Country Program and projects that include brochures, fact-sheets, annual reports and their printing and circulation to ensure the availability of the best materials for all projects and the Country Program to increase the visibility of Heifer International work in Kenya. The position facilitates media access and promotes Heifer International Kenya visibility through publicity events and workshops, the dissemination of appropriate publicity materials in the press, print and electronic media and facilitating media access to increase the exposure of the Kenya Country Program. The position is also responsible for ensuring that projects information is packaged, disseminated and utilized by appropriate users in conformity with Country Program Strategy and Heifer International communications procedures. The documentation and dissemination of project lessons, experiences and impact will be shared with the relevant target communities, including policy makers, development practitioners and academics.
Character Traits
Analytical, pragmatic, self-motivated, attentive to details, creative, collaborative, responsive and team player.
Responsibilities
A. Communication, coordination and Stakeholder Management (30%)
·         Design, develop, Communicate and implement a communication networking strategy for Heifer programs.
·         Collect and share program information including program background, successful stories and best practice with media.
·         Coordinate and facilitate project and organization activities such as visits, events, study tours, etc.
·         Develop connections with media representatives for directing their interests to Heifer accomplishments in Kenya.
·         Provide recommendations to senior management staff on media strategies, public statements and other information matters.
·         Develop and nurture good working partnerships and linkages with NGOs, government agencies, local institutions including and other like-minded organizations to advance the mission of Heifer.
·         Review project and organization documents before been shared with externals.
·         Participate in relevant platforms and networks, to advance Heifer visibility.
Deliverable
·         CPO communication strategy in place and is reviewed and updated at least twice a year reflecting country and project communication priorities e, g project impact studies, Heifer 75-year anniversary, project closure.
·         Operationalize the communication strategy through the agreed work plan to ensure total involvement of all Country Office and Project staff and key audiences in the Programme value chains (monthly milestones achieved).Develop and implement media dissemination and outreach strategies with communication focal points of the respective projects and partners on a quarterly basis.
·         Manage and deliver a programme of communication activities including launch events, radio and television features, press releases, impact stories.
·         Timely dissemination on information.
·         Good working relationship and linkage is maintained with Government, media, NGO’S and other stakeholders.
·         Annual, quarterly, and Monthly reports are produced in a most professional manner and submitted timely.
·         Systems of information flow and communications is established and maintained.
·         Communications materials are produced in the most accurate attractive way.
B. Communications Resources Development and Promotion (30%)
·         Design, write, edit, produce and distribute simple and/or complex communication products (e.g. newsletters, progressive report, short note series, brochures, Web message) and communicate consistent and coherently strategic messages about Heifer and its activities.
Deliverable
·         Four quarterly newsletters developed and distributed.
·         Annual report final proofing and layout to ensure impact, and coherence of information and data.
·         Project and Country Office success stories developed and disseminated periodically.
·         Heifer activities and successful stories are known to farmers, government, stakeholders and the community at large through production and distribution of promotional materials.
·         Review all existing IEC (information, Educational and Communication material) and if needed develop additional tools, using different media options on a quarterly basis.
C. Lead internal and external learning processes (15%)
·         Oversee establishment of local learning platforms in the project areas.
·         Oversee organisation of field days and exchange visits between project and operational areas.
·         Coordinate development of organization and project technical manuals.
·         Publish articles in relevant newspapers and journals.
Deliverable
·         Organization and project beneficiaries are well conversant with the intervention in question.
·         Job aid kits on various organization and project activities developed.
D. Project support (10%)
·         Facilitate capacity building program to program staff on communication parameters i.e. success story write-ups.
·         Support in gathering information for report as required.
·         Document and communicate project activities such as POG ceremonies, monitoring and evaluation activities, launch and closeout
Deliverable
·         Identify staff capacity development needs in communications biannually, and train them in use of communication equipment, writing skills, media relations etc.
·         Periodically ensure that communication plans and activities are implemented on time and within budget.
·         Maintain an up to date database of organizational information with clear filling system for safety and easy access (which may include the use of appropriate platform/software).
·         Project activities and events are documented in a most accurate and professional manner.
·         At least four success stories and best practices produced and disseminated.
E. Managing of Communication materials (10%)
·         Ensure responsive communication to Heifer’ partners and stakeholders concerning Heifer’ events.
·         Maintaining and updating communication and networking files.
·         Maintaining communication materials such as photographs, films (both soft and hard Copies) and recording materials such camera.
·         Strengthen Heifers branding and visibility with the government and development community.
Deliverable
·         Communication and information materials are well managed and remain in best quality at all times.
·         Assets are safeguarded and well managed.
·         Develop and maintain a stakeholder database.
F. May perform other job-related duties as assigned (5%)
·         Carry out other duties that may be assigned to you in interest of Heifer International.
Qualifications
·         Bachelor’s in public Relations, Mass Communications, Development Studies or related field, plus three (3) years of related experience. Proven knowledge and experience in the field of PME and communications, of agricultural development, Natural Resource Management and Climate Change is essential.
Preferred Requirements
·         Master’s degree in the similar filed preferred with at least 2 years of practical working experience in communication and networking, knowledge of PME, agricultural development, Natural Resource Management and Climate Change plus Work experience in NGO world is an added advantage.
Required Skills
Required Experience
Most Critical Proficiencies
·         Good analytical skills and ability to verify information.
·         Excellent qualities and management, communication and interpersonal skills.
·         A good understanding and sensitivity to issues associated with poverty, hunger, environment, natural resources management, climate change and knowledge of the context to which non-profit organizations operate.
·         Ability to promote the vision and strategic goals of Heifer.
·         Computer proficient in word processing, spreadsheets, presentation tools, electronic mail and Internet software (Microsoft Office preferred).
·         Strong organizational skills.
·         Skilled at strategic thinking and anticipating future developments and trends to incorporate them into organizational plans.
·         Demonstrated proficiency in English and Kiswahili oral and written.
Essential Job Functions and Physical Demands
·         Preparing and presenting documents in a well-designed and attractive format with superior attention to detail.
·         Ability to lead teams effectively and exhibit strong conflict resolution skills.
·         Proven team and customer care skills with the ability to train and work cooperatively with a diverse staff, including field staff in several locations.
·         Demonstrates integrity by modeling Heifer’s values and ethical standards.
·         Openness to change and ability to manage complexities.
·         Constant face-to-face, telephone and electronic communication with colleagues both within and outside of Tanzania.
·         May require constant sitting and moving; working at a computer for extended periods
·         Working with sensitive information and maintaining confidentiality.
·         Performing multiple tasks with minimal supervision.
·         Ability to lift and carry up to 20 pounds (9 kilograms) floor-to-waist.
·         Willingness to work with a flexible schedule.
·         Willingness to travel both locally and internationally.

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