Clerk Job in Kenya

Job Title: Debtors Clerk

Job Purpose: This position is responsible for Collection / Recovery of outstanding in Auto Business
Division and Department:Auto
Level/ Band: L6
Key Responsibilities:
·         Follow-up with overdue customers over phone, serving notices and field visit
·         Organize debtor list according to severity of delinquency, ensure all client are contacted and notify reporting manager on difficult accounts
·         Keep track of assigned accounts to identify outstanding debts create a list of customers who have not made payments on daily basis and reporting
·         Record new commitment to repay debt, determine if debt can be collected and accordingly recommend for recovery
·         Accountable for reducing delinquency for assigned accounts
·         Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
·         Providing customer service regarding collection issues, resolve client discrepancies and short payments.
·         Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments and customer reconciliations
Desired Profile:
·         Must have Collection / Credit exposure
·         Must have excellent communication and inter-personal skills
·         Understanding of retail finance
·         Must have experience in debt collection and credit management
Educational Qualifications:
·         Commerce or Finance Graduate
Relevant years of Experience:
·         Between 3-10 yrs of experience (overall)
Competencies:
·         Relationship building
·         Communication &Interpersonal skills
·         Presentation skills.
·         Debt Collection
·         Credit management
Reports To: Sales Administrator
Reportees: N/A
Industry Preference: Bank / NBFC
Location and Vertical: Nairobi
Age Limit: Above 30 yrs
How to Apply
Interested candidates should forward CVs to hr.kenya@tatainternational.com by C.O.B 22nd March 2019

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