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Summary
Our client is an online market place targeting sellers and buyers to interact on the platform.
They are based in Kitengela town and looking to hire a team of 30 young and energetic customer service executives.
Responsibilities
·         To provide excellent customer service in sales and after-sales situations
·         To respond to general customer inquiries and complaints in a timely manner and to resolve issues to satisfaction of customer based on company policy
·         Be involved in telesales and online marketing
·         Follow up on customers
·         To project a professional company image
·         Accurately respond to questions and assist customers with product features
·         Assist customers with their payments needs and accepting payments
·         Maintaining a professional appearance, behavior, and conduct
·         Effectively work with peers in a team focused environment
·         Perform other duties as required
Qualifications
·         Form four and above
·         Excellent communication skills
·         Time management skills
·         Telephone skills
·         Ability to close a sale on phone/online
·         Must have a smart phone or a laptop
·         The team will be trained
How To Apply
Qualified candidates to forward CVs to recruitment@britesmanagement.com
Only the shortlisted candidates will be contacted.
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