Administration Assistant Job in Kenya

Job Title: Administration Assistant
Based in Kinangop
Reporting: General Manager – Production
The main role of the administrative assistant is to provide administrative support for smooth running of the Production department.
·         General administration
·         Planning
·         Reporting
Key Accountabilities
·         Develop, maintain and review administrative systems to achieve maximum efficiency.
·         Liaise positively and professionally with colleagues and visitors.
·         Work closely with the production team to assess progress of the production department.
·         Produce reports on progress within the production department and outline any developed strategies to improve.
·         Responsible for overseeing any changes and evaluating any alterations to both external and internal staff.
·         Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
·         Write letters and emails on behalf of other office staff
·         Cover the reception desk when required
·         Maintain computer and manual filing systems
·         Handle sensitive information in a confidential manner
·         Perform secretarial duties such as: taking minutes for internal meetings; typing reports and letters.
·         Manage stores, petty cash and office stationery.
·         Manage the physical office space.
·         Resolve administrative problems by analyzing information; identifying and communicating solutions.
·         Ordering & monitoring office supplies.
·         Basic book keeping and petty cash management.
Client Management
·         Handling client enquiries as well as feedback and documenting them.
·         Managing customer complaints including finding root cause of complaints.
·         Offering immediate solutions.
·         Discussing customer feedback fortnightly with Heads.
·         Updating client feedback book.
Qualifications & Skills
·         Bachelor’s degree, Diploma, Certificate in business administration or any business related course
·         At-least 3 years of experience in similar role
·         Track record of administrative achievements in previous engagements
·         Experience in leading and managing high performing teams
·         Aggressive with Good networking skills
·         Presentable and with good command of English with ability to handle high-end clients
·         Great communication and interpersonal skills
·         An outgoing and friendly personality
·         Ability to multi-task and strong leadership skills
If qualified kindly send your CV to clearly indicating “Administration Assistant” on the subject line by 28th January 2019.

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