Massive Recruitment by Moko Homes Kenya, Nairobi


Customer Engagement Officer 
Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:
Reached over 100,000 Kenyan homes with our products
Attracted global investment to continue fueling our growth and vision
Supported the growth of over 200 small furniture businesses across the country
Grown from a start-up to mid-sized company
What You’ll Do
We’re looking to add customer-oriented, analytical people to our Customer Engagement team.  You’ll be motivated by building relationships with a portfolio of long-term customers – whether they are hustling in Gikomba or running a major supermarket.  You’ll take pride in keeping everyone’s accounts in order – making sure the dozens of clients you manage are fully stocked while keeping on top of their account payments.  Most importantly, you’ll be eager to take on more responsibility and grow your career as part of our team.
Responsibilities
Manage Client Accounts
·         Take responsibility for placing orders according to credit rules and credit limit established by your supervisor
·         Manage customers’ payment schedule and ensure that customers adhere to credit limits
·         Build long-term relationships with clients and service recurring order needs
·         Provide all customer support required by the clients in your portfolio
Network Within the Industry and Identify New Clients
·         Build and grow relationships within the furniture manufacture industry
·         Use industry networks and other means to generate new leads on an on-going basis
·         Develop a strong understanding of competitors and competing products on the market
Present Products to Prospective Customers
·         Pursue leads, research prospects and make initial introductory calls
·         Make product presentations which show an in-depth understanding of our products and the client’s needs
·         Offer recommendations to your supervisor about creditworthiness of new customers
·         Close relationships and coordinate orders with our warehouse
Career Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
Requirements
·         A preference for 1-2 years’ experience in a role with sales or customer relations responsibilities
·         Extremely strong interpersonal skills and success developing productive professional relationships
·         A mature professional who can comfortably relate with business owners and senior purchasing managers
·         Strong analytical skills and attention to detail—ability to analyse customer statements and proactively identify and address issues with customer accounts
·         Proficient with Microsoft Word and Excel
·         Eager to join a quickly-growing organization and team

Head of Operations
Location; Mombasa Rd, Nairobi
Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:
Reached over 100,000 Kenyan homes with our products • Attracted global investment to continue fuelling our growth and vision
Supported the growth of over 200 small furniture businesses across the country • Grown from a start-up to mid-sized company
What You’ll Do
Our Head of Operations is responsible for scaling our distribution to reach millions of customers.  We’re looking for a self-driven and analytical leader with the ability to lead and grow our operations team and systems toward this goal.   You’ll be excited to solve big problems like developing a hub-and-spoke distribution model for quick, cost-effective delivery to our customer’s homes.  You’ll be obsessed with order and efficiency, putting in place the systems needed to organize the work of your team as it expands.
Responsibilities
·         Turn a distribution operation that reaches hundreds of thousands of customers into one that reaches millions
·         Develop and implement a hub-and-spoke distribution model which delivers the quality and reliability of our retail customers’ dreams
·         Grow and streamline our existing nationwide delivery service which serves hundreds of small businesses
·         Oversee an increasingly sophisticated warehousing system and ensure seamless operations as our SKUs grow
·         Invest in coaching and development of your team, taking advantage of opportunities to grow team members’ responsibilities
·         Maintain a high-performance culture, setting ambitious targets and rewarding outstanding accomplishment
·         Find opportunities to develop and improve systems, delegate responsibilities to enable your team to handle more work with increasing complexity
·         Identify and utilize key control points, allowing you to maintain quality and accuracy of the growing activities within your area of responsibility
Career Growth + Compensation
You’ll join the leadership team of one of East Africa’s most successful growth-stage companies, playing a key role in our development into a major enterprise.  You’ll learn first-hand how a thriving venture is operated, with opportunity to expand your skills and responsibilities as your team and our company grow.
We believe this distinct and rare experience is the most valuable benefit we offer new leaders who join our team.  In addition to this, you’ll earn a competitive salary and benefits package benchmarked against lean mid-sized companies.  You’ll also be awarded stock options, allowing you to participate in the value you create as a leader of our team.
Requirements
·         You are a strong leader, and you have at least 3 years’ experience managing individuals across different functional areas.  You have a proven track record of motivating and developing your direct reports.
·         You have an entrepreneurial streak and have drawn energy from working in a young company, start-up environment or other environment of rapid growth and change.  You are adaptable to changing requirements and you enjoy working on multiple diverse projects and tasks simultaneously.
·         You thrive when you are able to take initiative, you are considered very self-managing and do best in an environment where you are given high-level goals and take initiative to achieve them.
·         You are confident in your own ability to perform and inspire others to perform, and you are eager to take on responsibility for a key team within our company.  You find the prospect of being rewarded according to your ability to grow a team extremely motivating.
·         You have experience developing and implementing management systems within an organization, and value the structure and predictability they bring.
·         You possess a strong analytical toolkit, and you frequently apply quantitative analysis to decision-making.
·         You have managed key internal and external relationships in another organization and are effective and building and maintaining such relationships independently.

Senior Accountant
Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:
·          Reached over 100,000 Kenyan homes with our products
·         Attracted global investment to continue fuelling our growth and vision
·         Supported the growth of over 200 small furniture businesses across the country
·         Grown from a start-up to a mid-sized company
What You’ll Do
We’re looking for an efficient, analytical accounting professional to play a key support role in our finance team. You’ll have a gift for turning the accounting data from streams of invoices and bank transactions into accurate summaries to support decision making.  You’ll be a stickler for policy and procedure while still embodying the supportive team spirit that makes Moko tick.

Senior Accountant Job Responsibilities

Ensure Accurate, Up-to-Date Accounting Data
·         Post transactions in real-time and regularly review for accuracy
·         Manage complex accounts receivable, accounts payable, goods in transit and tax-related balance sheet accounts
·         Ensure all supporting documents are on-file and well-organized
·         Work with teams to confirm the business purpose of transactions for accurate classification
Prepare Management Reports
·         Prepare draft of monthly management accounts and present for finance management review
·         Conduct careful and timely reconciliations to verify transaction accuracy and proper balancing
·         Take responsibility for accurate regulatory and tax filings, prepared well before statutory deadlines
Support Strong Compliance and Controls
·         Review the work of accounts assistance for accuracy and adherence to procedure
·         Ensure strong internal controls are in place with regards to approval and release of funds
·         Take responsibility for verification and authorization of payments
·         Ensure all accounting records are kept properly, in a compliant way and up-to-date
Career Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Requirements for the Senior Accountant Job

·         At least 2 years of accounting experience and minimum CPA II qualification or equivalent        
·         Strong financial data analysis skills using Excel
·         Strong knowledge of any accounting software e.g Sage, SAP, Pastel & Quick Books
·         Demonstrated high level of integrity – entrusted with significant responsibility in previous roles
·         An enthusiastic individual with outstanding problem-solving skills.
·         Strong analytical skills and attention to detail—ability to analyze data and proactively identify and address issues
·         An initiative taker who enjoys working independently toward goals
·         Eager to join a quickly-growing organization and team

Manufacturing Operations Manager

Location; Mombasa Rd, Nairobi
Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:

Reached over 100,000 Kenyan homes with our products • Attracted global investment to continue fuelling our growth and vision
Supported the growth of over 200 small furniture businesses across the country • Grown from a start-up to mid-sized company  

What You’ll Do
You’ll take the reins of our growing manufacturing operation.  This is a key management and leadership role which will oversee all critical production functions and advance them to the next level.  The Manufacturing Operations Manager will also work closely with various teams to ensure timely delivery to our customers.
Responsibilities
Production Planning
·         Work with the supply chain department to forecast and plan for present and future consumption of raw materials to ensure that materials are always available
·         Evaluate production schedules and labour requirements to plan team structure and development
·         Develop and maintain production metrics for quality, delivery, and safety
Team Management
·         Build strong rapport with our 100-person-strong production team through open communication; promote a positive, safe, productive and efficient work environment
·         Continually analyse, identify and set expectations to motivate team members to achieve objectives and goals
·         Manage employee training and required documentation to ensure effective training methods that are in compliance with current procedures and quality standards
Quality Assurance
·         Ensure that goods produced by your team always meet quality standards
·         Monitor product standards at various levels of production and at the point of release so that the cost of rework is reduced
Continuous Improvement
·         Monitor and recommend necessary changes to the layout of plant, machinery and production processes and methods for any new equipment, materials or components
·         Continuously work to improve the cost of products by optimizing raw materials, labour and utilities
·         Review and recommend appropriate measures to control and minimize waste levels
·         Review production practices and equipment; make proposals for improvements to ensure that they are maximally effective
·         Support research and development to keep our production team up to date and working with the latest technology and using the most efficient manufacturing practices
Career Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
Requirements
·         Strong organizational and record keeping skills, including the ability to develop operational tools in Microsoft Excel
·         Strong management and leadership skills, including the ability to relate well with direct reports, customers and colleagues. Candidates with at least 3 years’ management experience managing a large team preferable.
·         Strong professional references demonstrating professional accomplishment and trustworthiness
·         Knowledge of good manufacturing practices and lean manufacturing policies and procedures
·         At least 5 years’ experience working in a manufacturing setting (process, chemical, mechanical)
·         Technical background is a plus

Product Trailblazer Officer
Who We Are
Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:
Reached over 100,000 Kenyan homes with our products • Attracted global investment to continue fuelling our growth and vision
Supported the growth of over 200 small furniture businesses across the country • Grown from a start-up to mid-sized company  

Responsibilities

Conduct market research to define product specifications
·         Work in close collaboration with the Head of B2B to generate new product ideas which align with our business goals
·         Support the process of new product introduction, from conception through to research, testing and launch
·         Work with members of our sales team to understand product specifications according to their experience with our customers
·         Conduct direct market research with retailers, fundis and end users to generate insights around product features 
·         Prepare product briefs to be shared internally and externally
·         Analyze and propose adjustments to product briefs based on suppliers’ constraints 
Engage a global supply base to turn product ideas into reality
·         Engage with our existing international supplier network to understand manufacturing techniques, costs and other parameters
·         Research and reach out to new potential suppliers who can offer additional product options or better value for money
·         Hone in on the ideal supplier for a product based on what you learn through conversations and exchanging product information and samples
·         Initiate trial orders to test new products in the market toward the goal of a full-scale roll out
·         Engage a wider supplier base for existing products in search of opportunities to deliver better value for money
Career Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team. Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
Qualifications
·         A preference for 1-2 years’ experience in market research
·         Strong analytical skills and attention to detail
·         Curiosity to find out product requirements and how to find best balance between customers’ preferences and suppliers’ constraints
·         Extremely organized and able to keep track of different concurrent tasks
·         An ability to communicate things clearly and in details
·         Proficient with Microsoft Word and Excel
·         Eager to join a quickly-growing organization and team

Imports Manager

Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:
Reached over 100,000 Kenyan homes with our products • Attracted global investment to continue fuelling our growth and vision
Supported the growth of over 200 small furniture businesses across the country • Grown from a start-up to mid-sized company
Responsibilities
Lead Import Supply Chain Growth and Development
·         Ensure import supply chain systems, processes and team capacity are apace with company growth
·         Proactively grow the company’s supplier network for key materials to mitigate risk and keep pace with growing demand; identify and attend relevant trade fairs and conduct overseas factory visits
·         Keep up-to-date with global market changes relevant to our key product lines
·         Develop international sourcing plans to accommodate increasingly complex sales and manufacturing needs
·         Effectively identify and troubleshoot problems wherever they may arise along our supply chain and implement effective, lasting solutions
Manage Key Supply Chain Relationships
·         Manage relationships with key local and foreign service providers
·         Coordinate work with our Mauritius-based global sourcing team
·         Oversee key global supplier relationships and support in building new ones
Achieve Efficient Compliance
·         Keep abreast with local and global regulatory changes such as those concerning customs and product standards
·         Ensure compliance practices are built into our systems in an efficient, streamlined way
Career Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
Qualifications
·         Strong organizational and record keeping skills, including the ability to develop operational tools in Microsoft Excel
·         Strong management and leadership skills, including the ability to relate well with direct reports, customers and colleagues. Candidates with at least 3 years’ management experience managing a large team preferable.
·         Strong professional references demonstrating professional accomplishment and trustworthiness
·         Knowledge of good manufacturing practices and lean manufacturing policies and procedures
·         At least 5 years’ experience working in a manufacturing setting (process, chemical, mechanical)
·         Technical background a plus

Area Manager

Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:
Reached over 100,000 Kenyan homes with our products • Attracted global investment to continue fuelling our growth and vision
Supported the growth of over 200 small furniture businesses across the country • Grown from a start-up to mid-sized company
Responsibilities
·         Under the direction of the Head of Brand and Product Development, lead the day-to-day implementation of the Moko work plan so that we can help our customers achieve the modern lifestyle they dream of
·         Act as a liason to senior management and directors to keep them up to date about operations and projects implemented
·         Coordinate and manage the weekly activities of the napstars, the marketing team that brings the Moko dream world to our customers
·         Lead and coordinate the capacity planning and hiring strategy of the Napstar team and ensure their training in line with activities planned in the marketing calendar
·         Create a high performance culture in the napstar marketing team where KPIs are always met and decisions are taken based on data. Foster an environment where new ideas are brought up by team members
·         In coordination with Head of Brand and Creative Director develop a training for the marketing team to ensure that the Moko story is told with a consistent voice and in an engaging way by our team
·         Liaise with the delivery team so that to-the-door deliveries of mattresses happen on time. Coordinate with the operation team to manage an efficient use of resource and effective capacity planning
·         Liaise with supermarkets, malls and other sites to ensure that we have all the approvals and permits necessary for a smooth set up and running of marketing activations
·         Support the screening and recruitment of suppliers, contractors and other consultants necessary for the implementation of the work plan
·         Manage the day-to-day coordination with suppliers, constructors (e.g. to build a sleeping station or showroom-in-a-container) and other consultants so that work is completed on time and with the level of quality expected
·         Provide operational support to implement market research activities for the development of new marketing activities ideas and for the conception and design of the first Moko’s sofa collection!
Career Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
Qualifications
·         You have experience (preferably 3 years) in retail or sales or marketing and are talented in hiring and managing people
·         You have a passion for training people and growing your team
·         You are a go getter and enjoy figuring out what it takes to get things done on time in the most efficient way
·         You are an exceptional project manager and able to come up with and execute a detailed plan
·         You preferably have a creative side and can propose how marketing activation can be optimized and new ideas introduced
·         You thrive when you are able to take initiative, you are considered very self-managing and do best in an environment where you are given high-level goals and take initiative to achieve them
·         You possess a strong analytical toolkit, and you frequently apply quantitative analysis to decision-making
·         You pay extra attention to details in everything you do without losing sight of the big picture and the goals that we want to achieve
·         You have the ability to convince people and negotiate partnership with suppliers and contractors

Digital Marketing Officer
Who We Are
Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:
·         Reached over 100,000 Kenyan homes with our products
·         Attracted global investment to continue fuelling our growth and vision
·         Supported the growth of over 200 small furniture businesses across the country
·         Grown from a start-up to mid-sized company
Responsibilities
Manage content creation and content calendar implementation
·         Work in close collaboration with the Brand&Buzz manager to lead the creation of monthly calendars for different digitalplatform
·         Liaise with the Creative Director and Content Creator the create the content and artworks needed for our digitalmarketing calendar
·         Coordinate with photographers to document offline activations run at our pop-up stores
·         Schedule posts on all the platforms we use and proposes any necessary adjustments
Implement A/B testing for digital platforms and offline marketing
·         Under the direction of the Brand&Buzz manager, schedule, implement and monitor A/B tests on Facebook, Google Ads and other platform
·         Analyze the results on a weekly and monthly basis, implement small tweaks and present main findings from the data
·         Oversee implementation and testing of offline marketingideas such as billboards or words of mouth campaigns
·         Propose new ideas for content creation and split tests based on trends spotted in the data analyzed
Career Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team. Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
Qualifications
·         A preference for 1-2 years’ experience in a role with exposure to digital marketing
·         Extremely strong organizational skills and ability to independently manage digital platforms
·         An enthusiastic individual with outstanding problem-solving skills to implement split tests and proposes variations based on results
·         Strong analytical skills and attention to detail—ability to analyse data and proactively identify and address issues
·         An initiative taker who enjoys working independently once you receive clear directions from the manager
·         Proficient with Microsoft Word and Excel
·         Eager to join a young, quickly-growing organization and team

Head of Market Expansion

Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.  Here’s what our team has accomplished in the few years since our founding:
Reached over 100,000 Kenyan homes with our products • Attracted global investment to continue fuelling our growth and vision
Supported the growth of over 200 small furniture businesses across the country • Grown from a start-up to mid-sized company  

Responsibilities

Lead the Outbound Growth of Moko Products through B2C and B2B
·         Launch and grow our network of pop up stores – called dream stations – to bring the Moko’s dream experience to our customers and generate outbound leads
·         Launch and grow Moko’s showrooms – the place where the Moko ah-ah moment happens
·         Spearhead the introduction of Moko products in supermarkets managing payments and account receivables
·         Run A/B tests in point of sales to identify best strategies for growth and expansion
·         Liaise with the Head of Branding to ensure that Moko’s pop up stores, showrooms and supermarkets are in line with the brand message and voice
·         Coordinate with the operation team to ensure smooth deliveries of products and to bring the Moko dream to the homes of our clients
Implement and manage systems to effectively tackle increasingly complex work
·         Create a plug and play script to enable a rapid growth of our pop-up stores and showrooms across the country
·         Create and manage systems to ensure that all the outbound leads are recorded and followed up on time
·         Create systems with other departments to ensure that payments are recorded on time, mattresses and other Moko’s products are available when needed, raw materials are ordered on time
Develop and lead a high performing team
·         Anticipate and plan for hiring needs in line with the projected growth
·         Invest in coaching and development of your team, taking advantage of opportunities to grow team members’ responsibilities
·         Maintain a high-performance culture, setting ambitious targets and rewarding outstanding accomplishment
·         Create a culture where decisions are based on data and innovation and creativity come first
Career Growth + Compensation
You’ll join the leadership team of one of East Africa’s most successful growth-stage companies, playing a key role in our development into a major enterprise. You’ll learn first-hand how a thriving venture is operated, with opportunity to expand your skills and responsibilities as your team and our company grow.
We believe this distinct and rare experience is the most valuable benefit we offer new leaders who join our team. In addition to this, you’ll earn a competitive salary and benefits package benchmarked against lean mid-sized companies. You’ll also be awarded stock options, allowing you to participate in the value you create as a leader of our team.
Qualifications 
·         You have experience managing people and growing a small team to the next level
·         You are an extremely fast and adept learner – able to quickly and deeply understand complex systems and problems.
·         You enjoy applying your problem-solving and strategic thinking skills to a variety of diverse challenges.
·         You have a strong analytical toolkit and frequently apply quantitative analysis to decision-making.
·         You thrive when you are able to take initiative, you can plan and organize your work around specific goals.
·         You are excited to turn lessons learned from practical trials into actionable ways that we can improve our brand experience and services.
·         Whether it’s coordinating work across multiple teams, implementing a new system or prototyping new expansion models – you like to get into the details and don’t mind “getting your hands dirty.”

Napstar Marketing Officer

Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach. 
Here’s what our team has accomplished in the few years since our founding:
·         Reached over 100,000 Kenyan homes with our products
·         Attracted global investment to continue fuelling our growth and vision
·         Supported the growth of over 200 small furniture businesses across the country
·         Grown from a start-up to mid-sized company
Responsibilities
Run Marketing Activities
·         Plan and execute marketing activations in malls and other locations for Moko’s mattresses ensuring that KPIs are met
·         Train and manage Moko Brand Ambassadors to animate the marketing activation in line with the brand spirit
·         Keep an up to date record of leads and customers generated and ensure that Brand Ambassadors complete all reports on time
·         Support digital marketing team to generate and gather content for marketing and social media campaigns
Offer Customer Care for our Clients
·         Follow up on leads to coordinate when orders can be placed and mattresses delivered
·         Coordinate with the “Dreamliner” delivery team to arrange home deliveries to customers
·         Ensure that payments are collected and logged in our system
·         Assist customers in case of queries such as replacement of the product or assistance with product guarantee
Support Market Research
·         Conduct market research and customers’ insights collections (both online and offline) through surveys or 1:1 interviews
·         Arrange for focus group discussions and 1:1 interviews as requested by the Brand Operation Manager and Head of Branding
·         Summarize data collected from market research and offer recommendations
·         Collect testimonials from customers and provide insightful feedback to management to develop our products and our brand
Career Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.

Qualifications
·         A preference for 1-2 years’ experience in a role with sales or customer relations responsibilities
·         Previous marketing experience is a plus, but not a requirement
·         Extremely strong interpersonal skills and success developing productive professional relationships
·         An enthusiastic individual with outstanding problem-solving skills to assist customers in their purchase and after sales journey
·         Strong analytical skills and attention to detail—ability to analyse data and proactively identify and address issues
·         An initiative taker who enjoys working independently once you receive clear directions from the manager
·         Proficient with Microsoft Word and Excel
·         Eager to join a young, quickly-growing organization and team

Supply Chain Officer

Moko Home + Living is a growing company bursting with innovation, creativity and passion.  Our customers dream of a better night’s sleep, a welcoming place to host their guests, a fun and safe place for their children to play.  But they tell us this isn’t easy – they have to settle for low-quality furnishings or break the bank.  Join us in building the products, the brand and the network to put quality living within everyone’s reach.
Here’s what our team has accomplished in the few years since our founding:
·         Reached over 100,000 Kenyan homes with our products
·         Attracted global investment to continue fuelling our growth and vision
·         Supported the growth of over 200 small furniture businesses across the country
·         Grown from a start-up to mid-sized company
Responsibilities
Strategic Sourcing
·         Sourcing for new suppliers and forecasting price trends and their impact on the business.
·         Placing local orders and monitoring delivery dates.
·         Processing all paperwork relevant to the purchasing of goods.
·         Negotiate with suppliers for discounts/better prices
·         Expedite delivery of procured goods and services.
Information & Inventory Management
·         Conduct weekly demand planning to determine the needs and requirements for good and services.
·         Generate relevant reports for purchasing analysis from the accounting system.
·         Sharing/updating daily report on delivery of local purchase.
·         Managing local purchases documents and availing this to internal (accounts/operations) in a timely manner.
Compliance and Adherence to Moko Policies and Standards
·         Ensuring compliance to Procurement law/Company purchasing guidelines and systems.
·         Ensuring compliance with different statutory legislation.
Supplier Payments
·         Ensure that payments are initiated for delivered goods and services which have no issues.
·         Reconcile local purchase/supplier payments.
Relationship Building
·         Build strong and long-term buyer-supplier relationships with key suppliers.
·         Create and update Supplier database.
Process Improvement
Creating innovations to improve supply chain management processesAttending meetings and trade conferences/shows as required.
Career Growth + Compensation
Moko invests in building the capacity and skills within our team. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship from the management team.  Because of our rapid growth, we constantly have new roles opening up and opportunities in many functions. This results in fast career growth for those who are ready to take up the challenge.
Qualifications
·         At least 2 years’ experience in Supply Chain/ Purchasing.
·         Quality focus. Just getting the job done is not enough for you. You set high standards and share them with the team.
·         Strong attention to detail and the ability to deliver on assigned tasks with independence and little supervision
·         Adaptable and possess a zeal to learn
·         Proactive and possess great communication skills
·         Eagerness to join a young, quickly-growing organization and team
How To Apply
Please visit our website moko.co.ke/careers and apply through our online form

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