Massive Recruitment by a NGO in Kenya - One Acre Fund


One Acre Fund
Business Operations Associate
Job Summary: Seeking an exceptional professionals with 2+ years work experience to serve in a position that combines financial and operational analysis as well as process design and implementation with team management and staff development in Africa.
Location: Rwanda
Job Description: The Business Operations department, or BizOps, is responsible for both client facing and non-client facing back office aspects of our program. This includes a Client Data Management team who ensure timely and accurate client repayment and order data, a Customer Engagement team who ensure excellent customer service through a call center and SMS services, and a Field Audit team who aim to prevent and catch fraud by conducting investigations in the field.
The BizOps Associate will lead a combination of these teams within the BizOps department in order to implement projects critical to the organization’s continued growth
The BizOps Associate will work closely with our core field operations on a daily basis and will support the growth of our client base by building, developing, and motivating a large team of national staff team members with a focus on efficient process design, considered structure, and ambitious achievements.
This role will require a high-level of responsibility and we need someone who can effectively meet goals and deliver results through coordination and communication, process design and implementation, team building and leadership development. The BizOps Associate will manage a growing team across a growing geographic area and support the rollout of products and services at both mature and testing stages.
The BizOps Associate will also play an important role in key operational changes. For example, we are planning or implementing a transition in several of our country programs to direct farmer mobile repayments. Implementing the systems behind a transition of thousands of rural farmers from cash to mobile money will be a key project requiring the BizOps Associate’s support.
The ultimate goal of this position is to build remarkable teams, design and then implement thoughtful, measurable, efficient processes that can run and scale with minimal attention as the BizOps Associate grows to meet ever evolving, new, and exciting opportunities.
Recent BizOps Accomplishments:
·         This year, BizOps supported the Rwanda program’s scale up away from cash repayment to a system based on mobile money. 50% of our program, or about 150,000 clients, will be using this system this year and we plan to scale to 100% in a year. This meant designing, implementing, and managing new BizOps repayment assignment and reconciliation processes at scale while continuing to support normal field-based operations.
·         In one season, the Rwanda Customer Engagement team has seen a 50% increase in client calls to our hotline. We also implemented a new call management system to better track client calls in order to give more timely and accurate responses.
·         Last season, the Rwanda Client Data Management team entered 352,000 farmer contract records in 5 weeks, including double-data entry to drive accuracy. During delivery of products to clients throughout the season, our data was proven to be 99.9% accurate.
Typical projects / tasks include but are not limited to:
·         Staff Management & Development: Manage and develop team of 10+ team members. Managing and developing the structures and individual talent of the team will be your most important role.
·         Client Data Management: Integrate programmatic rules and trials such as prepayment deadlines, client penalties, variable deadlines, new products, etc.
·         Customer Service: Help to develop a world-class customer service team and processes to ensure that customer inquiries are addressed in a timely manner.
·         Client Protection: Ensure our program meets global client protection standards, through both proactive and reactive processes. You will also collaborate closely across departments with our Field Operations, Logistics, and Technology teams to promote client protection.
Career Growth and Development: We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance.
We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Qualifications
We are seeking 1 exceptional professional with 2+ years of work experience and ideally a demonstrated passion for our mission.
Candidates who fit the following criteria are strongly encouraged to apply:
·         Strong work experiences. Examples include a demanding professional work experience, or successful entrepreneurial experience
·         Leadership experience at work, or outside of work, including management of direct reports
·         Experience with customer service, a call center, or client protection is preferred
·         Advanced Excel and/or other data analysis skills
·         Top-performing undergraduate background
·         Demonstrated leadership experience at work, or outside of work, enthusiasm for learning, and openness to feedback.
·         Ability to build teams and collaborate with colleagues from diverse backgrounds.
Language: English required. Kinyarwanda is preferred.
Preferred Start Date: Flexible
Compensation: Commensurate with experience.
Benefits: Health insurance, housing, annual flights and other quality of life benefits
Sponsor International Candidates: Yes. Rwanda country nationals / East Africans are strongly encouraged to apply.
How to Apply
CLICK HERE to apply online

One Acre Fund
Seed Production Associate
Job Summary: Exceptional leader with proven experience managing hybrid maize seed production
Location: Rwanda
Job Description: We are looking for an experienced seed production farm manager/agronomist/breeder to be part of a new venture aimed at jump-starting the seed sector in Rwanda through building a domestic market nearly from scratch.
We need a motivated, technical expert to provide hands-on guidance to a new seed production partnership between the Rwandan government and One Acre Fund.
Rwanda will be reducing and eventually eliminating seed imports in the near future and is therefore investing heavily in domestic seed production. One Acre Fund is excited to be part of this initiative, and is partnering with the Rwandan government to quickly scale up domestic production of hybrid maize varieties through launching a seed company. This joint venture has the potential to provide hybrid seed access to one million farmers and generate tens of millions of dollars of impact via increased harvest for Rwandan farm households.
The Seed Production Agronomist/Breeder will bring years of seed production experience to this venture ensuring its success. This venture will accelerate a current seed production farm from open-pollinated maize seed varieties to large scale production of hybrid maize seed.
As such, the Seed Production Expert’s responsibilities will include:
·         Providing detailed agronomic advice to the farm team (around 30 employees, inc. farm manager and an agronomist) at all stages of seed production including field preparation, planting rates/methods, best practices for timing male and female parent planting, crop care management, harvesting and all specific procedures to hybrid seed production.
·         Make pre-planting decisions, guide field preparation, and provide clear plans ahead of key growth stages of the seed crop.
·         Support the team with regular training in identification of key yield impacting time points and agronomic practices specific to hybrid seed production
·         Give guidance in due time to ensure that seed production fields will pass certification on inspection
·         Ensure that the highest quality crop is produced and the least post-harvest losses are incurred
·         Enforce best-practices in handling and storage of seed across the site to prevent contamination by pests or disease, in addition to providing advice on seed treatment and packaging
·         Working with the Seed Partnerships Lead you will also provide guidance on short and long term seed production management and strategy; in addition to ensuring that daily implementation/management of the seed company is carried out to your recommendation.
This role will enable you to add your expertise to a brand new and rapidly expanding seed company/sector. As our technical expert, you will convert your experience in seed production systems and breeding into positive farmer impact in Rwanda.
Do you want to be part of a new seed venture aimed at supplying hybrid seed for Rwanda?
Qualifications Career Growth and Development
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentor ship and training programs, and regular feedback on your performance.
We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Qualifications
We are looking for extraordinary professionals who will help take One Acre Fund to the next levels of impact and scale.
** This is a competitive posting for a career–track role.
Candidates who fit the following criteria are strongly encouraged to apply:
·         Strong work experiences: We are looking for candidates with a proven track record of managing visible, high-performing seed production and/or breeding activities
·         Seed sector knowledge:
1.      Advanced degree (minimum MSc) in agronomy, plant sciences, biology, plant breeding or a related field is required
2.     5-10 years of working experience in the seed production/breeding sector is required
3.     Applicants without a relevant MSc will be considered, but must have 15 + years of experience in crop seed production
4.     Experience with seed breeding is strongly preferred
·         Professional/technical skills:
1.      Experience in field management of commercial hybrid maize seed production
2.     Excellent management and leadership skills
3.     Ability to effectively work with and manage people from diverse backgrounds
4.     Excellent interpersonal communication
·         Outstanding responsiveness to feedback: We firmly believe that ability to act on both reinforcing and redirecting feedback is the fastest way to grow. As a team, we give and expect to receive open and frank feedback, both to our reports and to our managers. Candidates should exhibit an ability to take feedback as a chance to improve, and know how to give feedback in a constructive manner.
·         Humility: In everything One Acre Fund does, we put farmers first. We do this by approaching our work and individual growth with humility, efficiency, and compassion.
·         Language: English fluency required; Kinyarwanda or French is a strong bonus
Preferred Start Date: 1st November 2018
Compensation: Commensurate with experience
Benefits: Generous paid time off, health insurance, any required immunizations, flight benefits, housing and food stipends
Sponsor International Candidates: Yes
How to Apply
CLICK HERE to apply online

One Acre Fund
Rwanda Strategy and Operations Analyst
Job Summary: Conduct quantitative analysis and shape organizational strategy to support our operations and systems as we grow
Location: Rwanda
Job Description: We are looking for a driven, strategic problem-solvers dedicated to social impact to join our Rwanda strategy team. The Strategy and Operations Analyst will work on short-term projects across multiple functions to rapidly solve complex strategic, financial and operational problems.
This is a full-time career-track role within One Acre Fund Rwanda’s Strategy team. The role therefore includes exposure to high level strategy, working in a variety of departments and functions, and getting into the field. No day is ever the same, and a great candidate will be able to take on new projects quickly whilst handling ad-hoc requests (e.g. research) from the country director.
Analysts take full ownership of projects, from planning through execution and follow-up. They manage anywhere from 2-5 projects at any given time, are typically responsible for at least one other team-specific initiative, and are expected to be able to tackle any type of project – from quantitative modeling to primary research – with a relentless focus on solving the problem at hand.
The Analyst may be asked to take on direct management responsibilities to help our team grow into exceptional Analysts.
Roles and Responsibilities
·         Identifying opportunities for 20% savings in our large distribution network costs, through market research and modeling of truck costs and margins in the industry, to understand where we could reduce our costs.
·         Building a ‘social return on investment’ model for teams that conduct trials to ensure the trial is a worthwhile investment, taking in to account its potential impact to farmers and cost if we scaled the trial country-wide.
·         Identifying opportunities in the market to sell more solar lights, and working with each team to ensure cross-channel collaboration to optimize solar light sales.
·         Working with our field operations team to create tools to measure performance and ensure incentives (sales, repayment etc) for field staff are optimal to drive results.
·         Longer-term, there will be opportunities to lead increasingly large initiatives or join/lead a department you are supporting.
Career Growth and Development
One Acre Fund invests in building management and leadership skills. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship and through regular management consulting-style career reviews.
We also have regular one-on-one meetings, where we listen to and discuss career goals, and work collaboratively to craft roles that each person can be passionate about. Because of our rapid growth, we constantly have new high-level roles opening up and opportunities in many functions. This results in fast career growth for our staff.
Qualifications
We are looking for truly extraordinary professionals who will help take our organization to the next levels of impact and scale.
This is a competitive posting for a career–track role.
Candidates who fit the following criteria are strongly encouraged to apply:
·         Strong work experiences: we are targeting former management consultants or people with similar experience quickly getting up to speed on a project, working across functions, and solving problems. We also look for leadership experiences, at or outside of work, particularly in roles that demonstrate relationship management and driving results on a variety of project types.
·         Technical skills: advanced proficiency in Excel. Experience with other professional programs (e.g. R, STATA, Access) is a plus.
·         Humility: in everything One Acre Fund does, we put farmers first. We do this by approaching our work and individual professional growth with humility, efficiency, and compassion.
·         A willingness to commit to living in East Africa for at least two years: this is a long-term, career–track role. The ideal candidate will have had experience working in an emerging market, although this is not required.
·         Language: English required; French/Kinyarwanda a bonus
Location: Rubengera, Rwanda
Preferred Start Date: As soon as possible
Compensation: Starts modest. However, this is a career-track role with fast raises for performance, paying a meaningful salary for long-term placement in developing nations.
Benefits: Health insurance, immunizations, flights, housing and other benefits
Sponsor International Candidates: Yes
How to Apply
CLICK HERE to apply online

One Acre Fund
Kenya Field Operations Deliveries Associate
Job Summary: Drive efficient processes and systems, allowing us to deliver a growing range of inputs to more clients in a wider geographic area as we rapidly scale.
One Acre Fund began in Kenya and is now one of our largest and fastest-growing countries of operation. Our vision for 2030 is to end hunger in Kenya and provide a pathway to prosperity for every farm family in the nation.
One Acre Fund Kenya is transitioning from a start-up to a mature operation – and we need additional high performing staff members to continue our strong growth trajectory.
Working with our Kenya team presents the opportunity to build upon our strong operational foundations and explore new ways to impact our well-established network of hundreds of thousands of farm families.
The Field Operations Deliveries Associate is tasked with collaborating with stakeholders in Business Operations, Logistics, and other teams to ensure that over 50+ unique inputs (totaling over 32 million kgs in 2018) are distributed to our ever growing client base.
They are also charged with driving more efficient processes and systems that will allow us to deliver a growing range of inputs to more clients in a wider geographic area as One Acre Fund rapidly scales.
The Field Operations Deliveries Associate’s responsibilities would include, but are not limited to:
Strategy & Vision
·         Contribute to the Field Operations 5 Year Plan, annual ‘Objectives and Key Results’ goals and planning processes for the Field Operations department. Ensure annual plans align with the country program’s long-term vision and targets.
·         Measure progress against goals, regularly report on progress, and hold the team accountable for delivering results in key strategic areas.
·         Drive Field Operations to scale our services to more clients efficiently while maintaining a high level of service.
·         In all high level discussions at a country and global level, you will be responsible for representing the synthesized view of your team on all things Delivery related for Kenya Field Operations.
Delivery Planning, Execution and TroubleShooting
·         Coordinate planning and execution of major seasonal deliveries. This involves:
·         Planning and coordinating the Input Delivery Working Group in collaboration with key stakeholders in Business Operations and Logistics
·         Updating and executing on key field-facing trainings (train Field Staff on their roles and responsibilities during Input Delivery)
·         Triaging and resolving field facing issues during input delivery
·         Collecting and analyzing metrics gathered during input delivery to drive future delivery improvements.
·         Manage and mentor one sub-department managers (Materials Execution & Issue Resolution Specialist)
·         Ensure the sub-department’s tasks are executed to world-class standards including:
·         Procurement and delivery of trainings, materials, and tools to field staff to facilitate weekly Field activities
·         Delivery of performance incentives to staff and clients
·         Field support issue resolution
·         Collaboratively set department KPIs and metrics to measure success
·         Regularly solicit feedback from the wider team and other departments
Strategic Improvements and Collaboration
·         Identify and prioritize operations improvement projects to allow us to scale to more farmers, more efficiently, and offer a better service.
·         Participate in other relevant Working Groups to collaborate with colleagues to move forward on key initiatives. These include Enrollment WG, Package WG, Expansion WG and others.
·         Participate in Global Operations work and collaborate with other country programs.
People Management & Training
·         Serve as direct management line to one mid-level management staff, who oversees the Materials Execution and Issue Resolution sub-department (all told, a team of three).
·         Management will include oversight, weekly reporting meetings, performance reviews and development, strategic direction and support.
·         Ensure that all staff receives effective mentorship to promote career growth and capacity to handle the organization’s rapid growth.
·         Personally lead training sessions for senior staff members.
·         Lead and support the hiring of staff members within the sub-department.
Team & Culture
·         Within your sub-department, ensure all staff members are connected to the mission and feel motivated to serve our farmers each day.
·         Serve as a leader and role model to the Kenya team at large. Embody One Acre Fund’s core values: Humble Service, Hard Work, Continual Growth, Family of Leaders, Dream Big, and Integrity.
·         Monitor team morale, plan and mitigate any changes that could create disharmony amongst staff.
·         Implement best practices and initiatives that contribute to a more diverse and inclusive work environment.
·         Make Field Operations and One Acre Fund a great place to work.
Spending and Budgeting
·         Participate in annual budgeting process for your sub-department; anticipate spending for the year based on annual plans.
·         Each month, flag any expected over-expenditures and identify possible ways to offset costs
·         Identify ways for the department to become more efficient
Career Growth and Development: We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance.
We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Qualifications
We are seeking exceptional professionals with 2-3+ years of work experience, and a demonstrated long-term passion for international development.
Candidates who fit the following criteria are strongly encouraged to apply:
·         At a minimum, a Bachelor’s degree is required for this position with strong demonstrated previous work experience.
·         Experience in Logistics, Supply Chain Management and/or Database Management are highly preferred.
·         Experience working in a complex organization effectively with examples of leadership in that environment, including strong skills in relationship building and management within organizations.
·         Well-organized with demonstrated experience in managing projects with a high degree of complexity and detail.
·         Ability and demonstrated experience to work under pressure, producing quality work with little supervision.
·         Excellent written and verbal communicator with a strong sense of accountability and responsibility.
·         Willingness to ask questions, comfort pointing out challenges or mistakes and an ability to give clear, direct and professional upward feedback.
·         Humility. We are looking for passionate professionals who combine strong leadership skills with good humor, patience, and a humble approach to service to join our growing family of leaders.
·         A willingness to commit to living in rural areas of East Africa for at least two years – this is a long-term, career-track role. The ideal candidate will have at least one year demonstrated experience working in the developing world, although this is not a strict requirement.
·         Technical Skills: Proficiency in Microsoft Office and/or Google Suite required. Experience with any programming, statistical, database management, inventory management software is a strong plus.
Language: English required in Kenya. Swahili-speakers strongly encouraged to apply.
Preferred Start Date: As soon as possible
Compensation: Commensurate with experience
Benefits: Health insurance, housing, annual flights and other quality of life benefits
Sponsor International Candidates: No
How to Apply
CLICK HERE to apply online

One Acre Fund
Mt Kenya Program Operations Associate
Job Summary: Seeking resilient and resourceful self-starter to lead our Mt Kenya region to rapid growth.
Job Description
One Acre Fund is an established social enterprise that delivers agricultural support to farmers across East and Southern Africa. Instead of giving handouts, One Acre invests in farmers to generate a permanent gain in farm income. We provide farmers with a “market bundle” that includes education, finance, seed and fertilizer, and market access.
Our program is proven to be impactful – every year, we weigh thousands of harvests and measure more than 100% average gain in farm income per acre. We have laser-like focus on generating better lives for the people that we serve.
Since 2007, we have grown to serve more than 365,000 farm families in Kenya alone. However, we will not stop there. One Acre Fund plans to continue its rapid growth, and we expect to be able to support 1 million farm families in Kenya by 2025.
Program Associates play a major role in driving that growth and ensuring that it is both stable and systematic – while also adding major innovations and improvements to our program quality. This offers Program Associates a strong career opportunity: the ability to learn from a successful field operation, contribute to aggressive growth and also make improvements to our program.
We are currently seeking a Program Associate for our Program Design team within One Acre Fund. As a team, Program Design provides the strategic direction and annual planning for all core activities in Kenya, driving towards the achievement of our ambitious scale and impact goals.
We focus specifically on the strategic management of One Acre Fund Kenya’s loan portfolio, creation and management of the marketing and enrollment strategy, and the planning and research for future program expansion within Kenya.
The Mt Kenya Program Associate will be responsible for leading our current operations and future growth in the Mt Kenya region, an area critical to achieving our highly ambitious scale goals.
The role will be based in Nyeri and will be required to build upon our newly established program to expand operations around the Mt Kenya area. Additionally, they will be required to build for scale for future operations.
Specific responsibilities include:
Hiring, Management, Mentorship, and Acceleration of Field Team
·         Regular check-ins and management with the regional field team’s Senior Field Director to support on the week-to-week execution of their work (soon to be a team of ~60 people)
·         Monitor key performance indicators around impact, enrollment and repayment with appropriate triage and follow up as necessary
·         Invest in the team’s professional skills through targeted mentorship and weekly check-ins with Senior Field Director, to enable them to take on more responsibility and grow their career at One Acre Fund
·         Take the lead on hiring all future team members, with the expectation that the team will continue to grow aggressively in coming seasons
Executing on Key Planning for Further Expansion around Mt Kenya
·         Run scouting surveys in all potential expansion areas to determine crop preferences, interest in the program, etc. and determine the most feasible areas to work
·         Review last year’s performance with key stakeholders and run various analyses on KPIs and the scouting data to determine expansion plan for the pilot for the following season
·         Draw on the strategy throughout planning and execution to ensure that it is brought to life
·         Conduct liaison with Government Relations’ staff to ensure adequate permissions are in place to work in new areas.
·         Be adaptable and ready to implement several different contingencies.
Continue to develop operations
·         Work closely with systems team to build robust operations for scale as we grow in the region
·         Monitor and control efficiency of operations in region and plan accurate estimates of budgetary requirements
·         Liaise with other field teams to ensure unity of purpose and core common practices are being adhered to
Lead Strategic Research and Analysis to Increase Scale
·         Using past performance data, determine further research needs to continue to expand in Mt Kenya
·         Execute on all necessary qualitative field research, phone surveys, and data analysis.
·         Creation of high-quality reports to help guide the program to make data-driven expansion decisions
Career Growth and Development
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance.
We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Qualifications
We are seeking exceptional professionals with 2 to 4 years of work experience, and a demonstrated long-term passion for our mission.
Candidates who fit the following criteria are strongly encouraged to apply:
·         Strong academic background.
·         Strong work experience in a similar field. Examples include a demanding professional work experience, or successful entrepreneurial experience, e.g. starting a field program in a developing country, starting a business, extensive volunteer experience.
·         A passion for world class customer service.
·         Demonstrated experience in leadership and management is strongly desired, ideally managing large groups of people in a professional context.
·         Able to work in a team to solve complex problems in a way that satisfies many stakeholders and always puts farmers first.
·         Able to work independently, and comfortable with uncertainty. Our Nyeri office is a small satellite operation, at some distance from our large headquarters in Kakamega.
·         Good oral and written communication skills.
Preferred Start Date: As soon as possible
Compensation: Commensurate with experience
Benefits: Health insurance, housing, annual flights and other quality of life benefits
Sponsor International Candidates: No; must have existing rights to work in Kenya
East Africans strongly encouraged to apply
How to Apply
CLICK HERE to apply online

One Acre Fund
Kenya Field Operations Admin & Data Systems Lead
Job Summary: Lead the administrative and data systems side of our Field Operations program by managing our Field Office Support Team and our backend data analytics function.
Job Description
One Acre Fund began in Kenya and Kenya is now one of our largest and fastest-growing countries of operation. Our vision for 2030 is to end hunger in Kenya and provide a pathway to prosperity for every farm family in the nation.
One Acre Fund Kenya is transitioning from a start-up to a mature operation – and we need additional high performing staff members to continue our strong growth trajectory.
Working with our Kenya team presents the opportunity to build upon our strong operational foundations and explore new ways to impact our well-established network of hundreds of thousands of farm families.
The Field Operations Admin & Data Systems Lead is tasked with running the administrative and data systems side of our Field Operations program, while also aggressively working to make them ready to scale to achieve our aggressive targets year on year.
This associate will manage our Field Office Support team and our back end data analytics function (64+ staff in total) which facilitates weekly execution of our program in the Field.
The FOps/Execution Admin & Data Systems Associate’s responsibilities would include, but are not limited to:
Strategy & Vision
·         Contribute to the Field Operations 5 Year Plan, annual ‘Objectives and Key Results’ goals and planning processes for Field Operations department. Ensure annual plans align with the country program’s long-term vision and targets.
·         Measure progress against goals, regularly report on progress, and hold team accountable to delivering results in key strategic areas.
·         Drive Field Operations to scale our services to more clients efficiently, while maintaining a high level of service.
·         In all high level discussions at a country and global level you will be responsible for representing the synthesized view of your sub-department: Field Office Support, Data and Cost Savings
Field Office Support, Back Office Tooling, Data Analytics and Growth Systems Support
·         Directly manage and mentor 1 sub-department manager (Data and Field Office Support) and 1 data manager (Data Analytics)
·         Ensure that all of the sub-department tasks are executed to world-class standards including:
1.      Direct oversight of our Field Office Administration team (consisting of 52 AAs, 8 AA Senior Supervisors, 2 AA Senior Coordinators and 1 Senior Specialist team lead)
2.     Coordinate procurement of office supplies and materials to support district and regional offices
3.     Oversee and manage all activities relevant to supporting Field Admin Staff (hiring, onboarding, check-ins, performance reviews, budgeting etc.)
4.     Facilitate resolution of challenges and issues raised by Field Admin Staff
5.     Plan, coordinate and manage the entire annual seasonal transition process.
6.     The front end work includes everything from scouting and securing new district and regional offices, hiring and onboarding new field office support teams, establishing and setting up new district vendors, and procurement of new office materials.
7.     Coordinating with Expansion, FSM and Biz-Ops to reconfigure incentive delivery to sites and districts that have changed.
8.     Lead the update process for backend changes in Roster and the Field Staff List to reflect the updated district configuration.
9.     Facilitate collection, maintenance and reporting of KPIs for key weekly field activities
10. Develop tools to analyze and improve efficiency of HQ and Field activities (for colleagues within this subteam and across FOPs/PGD – e.g. Field Staff List coordination across Expansion, FSM and Biz Ops)
11.   Collect, process and analyze data for specific projects relevant to large scale process improvements (e.g. improving field transition between districts, driving cost savings etc.)
12. Create tools and processes to facilitate expansion at scale (including shifts to new districts, facilitating planning and support for outward and pilot districts and regions for weekly deliveries and large scale input delivery).
13.  Field Office Support
14. Annual District Transition
15.  Back Office Tooling, Data Analytics and Systems support
·         Collaboratively set department KPIs and metrics to measure success.
·         Regularly solicit feedback from the wider team and other departments.
Strategic Improvements and Collaboration
·         Identify and prioritize operations improvement projects to allow us to scale to more farmers, more efficiently, and offer a better service.
·         Participate in relevant Working Groups to collaborate with colleagues to move forward on key initiatives. These include Enrollment WG, Input Delivery WG and Expansion WG
·         Participate in Global Operations work and collaborate with other country programs.
·         Collaborate with Product Managers, developers and country leadership to update and improve on the cross-country organizational data platform.
People Management & Training
·         Serve as direct management line to 1 mid-level management staff who oversees a significant sub-department (Field Office Support) and 1 HQ Data Manager. Together, oversee 64 full time staff.
·         Management will include oversight, weekly reporting meetings, performance reviews and development, strategic direction and support.
·         Ensure that all staff receive effective mentorship to promote career growth and capacity to handle the organization’s rapid growth.
·         Personally lead training sessions for senior staff members.
·         Lead and support hiring of staff members within your sub-departments
Team & Culture
·         Within your sub-department, ensure all staff members are connected to the mission and feel motivated to serve our farmers each day
·         Serve as a leader and role model to the Kenya team at large. Embody One Acre Fund’s core values: Humble Service, Hard Work, Continual Growth, Family of Leaders, Dream Big, and Integrity.
·         Monitor team morale, plan and mitigate any changes that could create disharmony amongst staff
·         Implement best practices and initiatives that contribute to a more diverse and inclusive work environment.
·         Make Field Operations and One Acre Fund a great place to work.
Spending and Budgeting
·         Participate in annual budgeting process for your sub-departments; anticipate spending for the year based on annual plans.
·         Each month, flag any expected over-expenditures and identify possible ways to offset costs
·         Identify ways for the department to become more efficient
Career Growth and Development
One Acre Fund invests heavily in building management and leadership skills. The FOps/Execution Growth Systems Lead will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship and through regular management consulting-style career reviews. We also have regular one-on-one meetings, where we listen to and discuss career goals, and work collaboratively to craft roles that each person can be passionate about.
Qualifications
We are seeking exceptional professionals with 2-3+ years of work experience, and a demonstrated long-term passion for international development.
Candidates who fit the following criteria are strongly encouraged to apply:
·         At minimum, a Bachelor’s degree is required for this position with strong demonstrated previous work experience. People Management experience is a huge plus.
·         Experience in any of Logistics, Supply Chain Management and/or Database Management is also preferred.
·         Experience working in a complex organization effectively with examples of leadership in that environment,including strong skills in relationship building and management within organizations
·         Well-organized with demonstrated experience managing projects with high degree of complexity and detail
·         Ability and demonstrated experience to work under pressure, producing quality work with little supervision.
·         Excellent written and verbal communicator with a strong sense of accountability and responsibility.
·         Willingness to ask questions, comfort pointing out challenges or mistakes and an ability to give clear, direct and professional upward feedback.
·         Humility. We are looking for passionate professionals who combine strong leadership skills with good humor, patience, and a humble approach to service to join our growing family of leaders.
·         A willingness to commit to living in rural areas of East Africa for at least two years – this is a long-term, career-track role. The ideal candidate will have at least one year demonstrated experience working in the developing world, although this is not a strict requirement.
Technical Skills: Proficiency in Microsoft Office and/or Google Suite required. Experience with any programming, statistical, database management, inventory management software is a strong plus.
Language: English required in Kenya. Swahili-speakers strongly encouraged to apply.
Preferred Start Date: As soon as possible
Compensation: Commensurate with experience
Benefits: Health insurance, housing, annual flights and other quality of life benefits
Sponsor International Candidates: No
How to Apply
CLICK HERE to apply online

One Acre Fund
Kenya Solar Sales Pilot Associate
Job Summary: Looking for an experienced, fiercely entrepreneurial, and humble leader to start our new Pay-As-You-Go Solar Sales Program.
Job Description
One Acre Fund began in Kenya and Kenya is now one of our largest and fastest-growing countries of operation. Our vision for 2030 is to end hunger in Kenya and provide a pathway to prosperity for every farm family in the nation.
One Acre Fund Kenya is transitioning from a start-up to a mature operation – and we need additional high performing staff members to continue our strong growth trajectory.
Working with our Kenya team presents the opportunity to build upon our strong operational foundations and explore new ways to impact our well-established network of hundreds of thousands of farm families.
One Acre Fund is looking for an experienced, fiercely entrepreneurial, and humble leader to start our new Pay-As-You-Go Solar Sales Program.
In this role, you will create and rapidly iterate on a new distribution model alongside One Acre Fund’s core operations that has the ability to distribute solar lights and other products to hundreds of thousands of clients annually.
You will be responsible for moving this project from it’s pilot stage to scale by
(1) designing a growth strategy,
(2) monitoring performance in order to drive operational excellence,
(3) using customer insights and business experiments to rapidly drive forward program improvements that result in excellent customer experience, and
(4) building a high performing team that embodies the values of One Acre Fund.
You excel in the ambiguity of a startup environment and you are eager to drive the success of this new sales model.
Responsibilities for this role would include, but are not limited to:
Strategy & Vision
·         Design a strategy to scale the new program quickly within a budget and ambitious but achievable targets for the team to perform against.
·         Monitor client experience, pricing, marketing, sales, distribution, and service of the Solar Sales Program while continuously creating improvements to the program.
·         Use customer insights and rapid business experiments to generate improvements to to the program.
·         Contribute to the setting of department-level OKRs, KPIs and project targets.
·         Measure progress against goals, regularly report on progress, and hold team accountable to delivering results in key strategic areas.
Team Management
·         Build a high performing team and foster a culture that embraces One Acre Funds vision and values.
·         Ensure that all staff receive effective mentorship to promote career growth.
·         Regularly solicit feedback from the wider team and other departments.
·         Participate in global solar product work and collaborate with other country programs.
·         Serve as a leader and role model to the Kenya team at large. Embody One Acre Fund’s core values: Humble Service,
·         Hard Work, Continual Growth, Family of Leaders, Dream Big, and Integrity.
Product Support
·         Ensure solar product specifications and requirements are understood by all external teams supporting distribution, training, repairs, and follow ups (Field Operations, Business Operations, etc.).
·         Engage with product suppliers with the Global Inputs team to set strategy, align on expectations and provide product feedback.
·         Research and understand key products and best practices in functional work areas at other organizations.
·         Meet with and maintain relationships with key external solar product partners of One Acre Fund. This could include product suppliers, donors to One Acre Fund, consultants, and leaders from partner organizations.
Budgeting
·         Participate in annual budgeting process, specifically for Solar Sales Program projects.
·         Regularly review monthly actual spending against planned spending.
·         Keeping the program operating to maximum efficiency.
·         Financially model scale trajectories of the program
Scaling
·         Use insights gathered during the pilot to generate rapid improvements to the Solar Sales Program that will ensure we are offering a product clients love and we are creating a program that can scale rapidly and efficiently.
·         Create excellence in all aspects of the program, including marketing, repayment, field staff management, distribution, and after-sales support.
·         Develop a scalable hiring process for solar agents working in the Solar Sales Program and build a team with world class business professionalism that embodies One Acre Fund Values
·         Integrate the Solar Sales Program seamlessly into One Acre Fund Core Program operations and systems as the program scales.
Career Growth and Development
One Acre Fund invests in building management and leadership skills. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship and through regular management consulting-style career reviews.
We also have regular one-on-one meetings, where we listen to and discuss career goals, and work collaboratively to craft roles that each person can be passionate about.
Because of our rapid growth, we constantly have new high-level roles opening up and opportunities in many functions. This results in fast career growth for our staff
Qualifications
We are seeking exceptional professionals with 2-3+ years of work experience, and a demonstrated long-term passion for international development.
Candidates who fit the following criteria are strongly encouraged to apply:
·         At minimum, a Bachelor’s degree is required for this position with strong demonstrated previous work experience.
·         Previous experience in rural solar sales preferred, but not required
·         Strong data management and data analysis skills
·         A broad knowledge of the principles, practices and procedures of trial design preferred, but not required
·         Demonstrated excellent proficiency in Microsoft Office suite
·         Time management skills and ability to work independently
·         Proven ability to be proactive
·         Proven excellent attention to detail
·         Humility. We are looking for passionate professionals who combine strong leadership skills with patience and a humble approach to service to join our growing family of leaders
·         Passionate about serving smallholder farmers
Language: English required
Preferred Start Date: As soon as possible
Compensation: Commensurate with experience
Benefits: Health insurance, housing, annual flights and other quality of life benefits
Sponsor International Candidates: No
How to Apply
CLICK HERE to apply online

One Acre Fund
Kenya People Innovations Associate
Job Summary:Independently scope and execute high-priority People projects for the Kenya program by relating well to our team at all levels and discussing staffing issues effectively with the leadership.
Job Description
One Acre Fund began in Kenya and Kenya is now one of our largest and fastest-growing countries of operation. Our vision for 2030 is to end hunger in Kenya and provide a pathway to prosperity for every farm family in the nation.
One Acre Fund Kenya is transitioning from a start-up to a mature operation – and we need additional high performing staff members to continue our strong growth trajectory.
Working with our Kenya team presents the opportunity to build upon our strong operational foundations and explore new ways to impact our well-established network of hundreds of thousands of farm families.
The People Innovations Associate’s responsibilities would include, but not be limited to:
Strategy & Vision
·         Together with global and Kenya leadership, contribute to setting a clear vision and set of priorities for team culture, diversity, and inclusion within the Kenya program.
·         Gather team feedback on ways we can make One Acre Fund an exceptional place to work. Turn that feedback into a clear project pipeline to help ensure we are meeting our career promises to all staff and driving forward career opportunities across our team.
·         Drive forward the results of two our key objectives for the long-rain 2019 season:
·         We have a clear, shared vision for team culture and are actively working towards it.
·         Every staff member at every job grade knows how they are performing against expectations in their current role.
Project Management
·         Scope and implement high-priority projects relating to team culture, Diversity & Inclusion (D&I) and People Ops.
·         Create and maintain a key set of team metrics to measure our impact on staff satisfaction, culture, and D&I.
·         Work with key stakeholders to execute and monitor projects, ensuring successful outcomes in creating a more positive, inclusive team culture.
·         Some initial projects the People Innovations Associate will work on include:
·         Standardized pay grade definitions: Work closely with department heads to ensure pay grade definitions clearly articulate the scope and responsibilities of roles at each level. Work with leadership to create plans for introducing the updated definitions to their teams.
·         People support hub: Create a People support hub for all staff which links to all HR, Training, and Corporate Operations policies, tools, and documents.
·         Onboarding review: Review how new staff are onboarded in Kenya. Create a more robust onboarding to ensure all new staff:
·         1. have clarity on OAF’s approach to career growth and professional development,
·         2. know how to access key project and management tools, and
·         3. are able to effectively contribute to OAF’s shared vision of culture.
·         Build career clarity across the Kenya program: The People Division will play an important role to ensure there is career clarity for all staff, at all levels. For example, this could include rolling-out an updated performance review system, ensuring managers are meeting minimum standards, and implementing strategies for increasing career conversations across the organization.
Communication
·         Proactively and effectively communicate up to country leadership, down to departments, and across to other colleagues.
·         Be the key point person for all global D&I and culture initiatives, ensuring a Kenya perspective is included in project scoping as well as initiatives are rolled-out successfully in-country.
·         Deliver regular culture, diversity, and inclusion communication to the Kenya team, ensuring your message is clear and the wider team aligns around key goals for these areas.
·         Write and lead trainings related to culture and D&I to create positive behavior change across the team.
Team & Culture
·         Serve as a leader and role model to the Kenya team at large. Model the One Acre Fund values, invest in people, and engage across the team.
·         Manage and create feedback channels to ensure all staff groups can be heard and receive clear communication from country leadership. Keep pulse on team feedback and concerns.
·         The ideal candidate will be able to relate well to staff at all levels, mediate conflict, and discuss staffing issues effectively with leadership.
Career Growth and Development: One Acre Fund invests in building management and leadership skills. Your manager will invest significant time in your career development. We provide constant, actionable feedback delivered through mentorship and through regular management consulting-style career reviews.
We also have regular one-on-one meetings, where we listen to and discuss career goals, and work collaboratively to craft roles that each person can be passionate about. Because of our rapid growth, we constantly have new high-level roles opening up and opportunities in many functions. This results in fast career growth for our staff.
Qualifications
We are seeking an exceptional professional with 2+ years of work experience and ideally a demonstrated passion for international development.
Candidates who fit the following criteria are strongly encouraged to apply:
·         Strong work experiences. Examples include a demanding professional work experience, or successful entrepreneurial experience, e.g. starting a field program in a developing country, leading a conference, starting a business, solid Volunteer Service Organization accomplishments.
·         Leadership experience at work, or outside of work.
·         Humility. We are looking for passionate professionals who combine strong leadership skills with good humor, patience, and a humble approach to service to join our growing family of leaders.
·         A willingness to commit to living in Kakamega, Kenya for at least two years – this is a long-term, career-track role.
Language: English required, Kiswahili fluency a plus.
Preferred Start Date: As soon as possible
Compensation: Commensurate with experience
Benefits: Health insurance, housing, annual flights and other quality of life benefits
Sponsor International Candidates: No
Kenyans are strongly encouraged to apply.
How to Apply
CLICK HERE to apply online

One Acre Fund
Program Associate
Job Summary: Improve our program quality and help quadruple our farmer impact in the next five years.
Job Description: One Acre Fund is growing quickly, and we plan to at least quadruple our farmer impact in the next five years. Program Associates play a major role in driving that growth and ensuring that this growth is stable and systematic – while also adding major innovations and improvements to our program quality.
This offers Program Associates a strong career opportunity: the ability to learn from a successful field operation, contribute to aggressive growth, and also make improvements to our program.
We are currently seeking Program Associates for a variety of teams within One Acre Fund, including:
Operations:
·         Our country operation teams face a classic leadership and management challenge: how to keep a large country operation growing at 40-75% per year while also making significant improvements to our operating model. Program Associates first learn from our organization’s deep knowledge on scaling rural field programs; then, they are challenged to find new ways to stretch, grow faster, and increase our quality of service.
·         Field operations staff focus on farmer-facing services. They start as generalists, with overall responsibility for executing our program in a region. Over time, they can continue to rise as a general leader, possibly growing to manage an entire country’s field operation. Or they may specialize, for example, in the creation and roll-out of staff development training for hundreds or even 1,000+ team members.
·         Support operations staff build the infrastructure required for growth. These teams proactively eliminate barriers to scale in a diverse range of areas – processing millions of farmer payments, communicating to farmers via tens of millions of SMS, hiring hundreds of new staff per year, and physically moving 20,000+ tons of farm inputs to thousands of drop sites. Program Associates also make steady improvements to accelerate growth – for example, setting up mobile money integration for a country.
Innovations:
·         Our Innovations teams discover new ideas for our programs and conduct dozens of trials to test these ideas. As an organization, we constantly seek to learn and improve, and our Innovations teams lead the way.
·         Product Innovations staff improve our core agricultural products or run new experiments in energy and health products. The ideas they discover may eventually scale to hundreds of thousands of households. Product Innovations staff design trials, execute trials together with thousands of farmers, synthesize trial data, and make constant revisions to the product offering. For example, our Product Innovations team is currently testing delivery of live chickens and preparing the product for full-scale rollout. One Acre Fund is also increasingly delving into energy and health, and we are currently one of the largest sellers of solar lights in Sub-Saharan Africa.
·         Scale Innovations staff seek to improve our core operating model. By running trials with tens of thousands of farmers, they analyze targeted questions such as: does moving from a group liability loan to an individual liability loan improve repayment and customer satisfaction? Or they might investigate more radical ideas, such as setting up physical One Acre Fund shops to see if there are more efficient ways to deliver high-quality service to farmers. They try variations on our program with the goal of improving our scalability, impact, and financial sustainability.
On a day-to-day basis, nearly all roles involve a mix of activities:
1.      Understanding and solving problems: observing field operations, meeting with leaders of our field staff , running surveys, conducting desk research, analyzing KPIs, etc. Then creating simple and lasting solutions to complex problems.
2.     Planning and executing large projects: identifying clear goals, creating project calendars, designing workflows, creating field tools and talking points, designing incentive systems and understanding stakeholders, following up and monitoring project execution in the field, etc.
3.     Building teams: hiring staff using One Acre Fund’s unique “experiential hiring” system, mentoring key deputies, and steadily handing off  responsibility to your team as you build it.
4.     Communicating with other teams: working in coordination with One Acre Fund’s other teams on the ground to execute a smooth customer experience in the simplest way possible.
One Acre Fund has deep operational experience running rural field programs at a scale of 1,000+ full-time staff per country. Program Associates benefit from this past experience, quickly building their skill-set through immersion in our operating environment.
At the same time, the main role of Program Associates is to accelerate growth and to constantly stretch and improve our operations. This presents an excellent career opportunity to both learn from One Acre Fund’s accumulated experience and constantly improve and enable 40%+ program growth per year.
Career Growth and Development
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance.
We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Qualifications
We are seeking exceptional professionals with 2 to 5+ years of work experience, and a demonstrated long-term passion for our mission.
Candidates who fit the following criteria are strongly encouraged to apply:
·         Strong work experiences. Examples include a demanding professional work experience, or successful entrepreneurial experience, e.g. starting a field program in a developing country, leading a conference, starting a business, solid Volunteer Service Organization accomplishments (VSO, Peace Corps, JICA, etc).
·         Leadership experience at work, or outside of work.
·         A willingness to commit to living in rural areas of East Africa for at least two years – this is a long-term, career-track role. The ideal candidate will have at least one year demonstrated experience working in the developing world, although this is not a strict requirement.
Language: English required in all locations. French required for Burundi placement. Other notable and useful languages are Swahili, Kinyarwanda, Kirundi, Chichewa, Amharic.
Preferred Start Date: Flexible
Job Location: Kakamega, Kenya; Rubengera, Rwanda; Muramvya, Burundi; Zomba, Malawi; Kabwe, Zambia; Iringa, Tanzania
Duration: Full-time job
Compensation: Commensurate with experience
Benefits: Health insurance, housing, annual flights and other quality of life benefits
Sponsor International Candidates: Yes
East Africans strongly encouraged to apply.
How to Apply
CLICK HERE to apply online.

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