Jobs and Various Vacancies in KIM, Nairobi


Officer Membership, Alumni & Students Affairs
Kenya Institute of Management (KIM) was established in 1954 as a premier institute that provides management consultancy and capacity building services to corporate organizations and other institutions. The institute has embarked on an aggressive expansion and growth programme in line with its strategic plan 2017 – 2021. To deliver this mandate, KIM seeks to fill the position of Officer Membership, Alumni and Students Affairs.
Reporting to the Head of Membership & Business Development. The jobholder is responsible for engaging the students and the alumni for mutual benefit and to grow the institute business through the identified groups.

Responsibilities    

Managerial / Supervisory / Operational Responsibilities or roles:
·         Manage the member life-cycle from recruitment, renewal process and member benefit administration through vetting, processing of certificates and membership certificates.
·         Respond to inquiries pertaining KIM product and services for customer satisfaction
·         Convert live leads into business through making follow ups
·         Collect, compile and process alumni data to be able to constantly communicate on KIM activities.
·         Shortlist alumni for profiling to be used in promotion of the institute.
·         Ensure that branches develop, plan and implement value add non-academic activities for students.
·         Participate in preparation for Business committee meetings.
·         Coordinate students’ attachments in partnership with the corporate to give them work exposure
·         Participate in marketing campaigns to get leads for follow up
·         Coordinate staff at the call centres to ensure smooth running of the operations.
·         Organise membership committee meetings and coordinate logistics around the membership events and activities
·         Manage member lifecycle from recruitment to renewal process
·         Work closely with the departments across the institute to maximize engagement with membership recruitment strategy
·         Coordinate members recruitment at the branches
·         Assist in organizing the membership committee meetings and coordinate logistics around membership events and activities such as fellow’s luncheons, corporate breakfast, women in leadership dinner and communities of practice
·         Work closely with other departments across the institute to maximize engagement with membership recruitment strategy
·         Coordinate members’ recruitment by the branches through processing of their applications.
·         Actively engage in marketing membership to be able to be able to meet the set recruitment targets.
·         Review membership benefits to be able to satisfy members’ needs through meeting their expectation.

Requirements

·         Bachelor’s degree in either Marketing or Business Administration
·         Post graduate diploma
·         Be a member of Marketing society of Kenya
·         Minimum work experience of 3 years’ in service marketing
Other Skills/ Competencies required
·         Proficiency in computer use including MS Office tools
·         Proposal writing, fund raising and business development experience
·         Good presentation skills and ability to engage with senior leadership of client organizations
·         Strong verbal and written communication
·         Results driven with a go getter attitude
·         Ability to work under pressure to deliver challenging targets
·         Integrity and commitment to duty

Regional Branch Manager
Kenya Institute of Management (KIM) was established in 1954 as a premier institute that provides management consultancy and capacity building services to corporate organizations and other institutions. The institute has embarked on an aggressive expansion and growth programme in line with its strategic plan 2017 – 2021. To deliver this mandate, KIM seeks to fill the position of Regional Branch Manager.
This position will be responsible for management of the operations of Branches within the region assigned. This will involve business development activities aimed at promoting membership services, conferencing, training, consultancy and KIM School of Management products. The role will further be responsible for planning, budgeting, coordinating and monitoring activities of Branches within the assigned region to grow revenue and support quality improvement initiatives for the Institute’s service offerings.

Responsibilities

Managerial / Supervisory/ Operational Responsibilities or roles:
·         Provide leadership through management of the staff and resources at the branch to ensure efficient and effective service provision at the branch level.
·         Develop and implement strategic plan for the branch in line with KIM’s strategic plan and prepare the annual plan for the branch.
·         Lead in the delivery of KIMSOM products, membership and business solution services at the branch.
·         Responsible for quality assurance of services in the branch through ensuring that all branch operations are within the provided and approved procedures, rules and regulations and standard.
·         Constantly monitor costs at the branch through to ensure cost efficiency.
·         Market the school and membership through corporate visits, exhibition, school visits and one on one interaction to be able to reach out to the target market.
·         Prepare reports such as financial reports, academic reports and administration reports to inform management on the progress plans and challenges of the branch
·         Represent the branch in executive committee meetings and communicate to the branch staff on decisions made.
·         Supervise and allocate work to the branch staff to ensure efficiency and effectiveness of work.
·         Overall in charge of the branch performance and reports to management
·         Responsible for the branch budget through preparation of the annual budget, generation of revenue through selling branch services and approves petty cash expenditure.
·         Responsible for overseeing student recruitment for registration for all courses offered at the branch

Qualifications

·         Must have at least seven years’ experience in a large organisation in an active commercial environment in which at least two (2) years should be in a Head of Function role
·         Must be a holder of a master’s degree from a recognized university
·         Must have a bachelor’s degree in relevant field from a recognised institution
Other Skills/Competencies required
·         Experience in running branches is mandatory
·         Experience with customer management, marketing and relationship management teams
·         Good Interpersonal and communication skills.
·         Proactive approach to problem solving.
·         Willingness and ability to grow support and develop talent within the Branch.
·         Ability to work under pressure to deliver challenging targets
·         Integrity and commitment to duty

Branch Manager – Medium Branch
Kenya Institute of Management (KIM) was established in 1954 as a premier institute that provides management consultancy and capacity building services to corporate organizations and other institutions. The institute has embarked on an aggressive expansion and growth programme in line with its strategic plan 2017 – 2021. To deliver this mandate, KIM seeks to fill the position of Branch Manager in a Medium Branch.
This position will be responsible for provision of leadership and general administration of the respective branch to ensure achievement of financial targets and successful promotion and delivery of Institute’s service offerings.

Responsibilities

Managerial / Supervisory / Operational Responsibilities or roles:
·         Provide leadership through management of the staff and resources at the branch to ensure efficient and effective service provision at the branch level
·         Develop and implement strategic plan for the branch in line with KIM’S strategic plan and prepare the annual plan for the branch.
·         Lead in the delivery of KIMSOM products, membership and business solution services at the branch.
·         Responsible for quality assurance of services in the branch through ensuring that all branch operations are within the provided and approved procedures, rules and regulations and standard
·         Constantly monitor costs at the branch through to ensure cost efficiency.
·         Market the school and membership through corporate visits, exhibition, school visits and one on one interaction to be able to reach out to the target market
·         Prepare reports such as financial reports, academic reports and administration reports to inform management on the progress plans and challenges of the branch
·         Represent the branch in executive committee meetings and communicate to the branch staff on decisions made.
·         Supervise and allocate work to the branch staff to ensure efficiency and effectiveness of work.
·         Overall in charge of the branch performance and reports to management
·         Responsible for the branch budget through preparation of the annual budget, generation of revenue through selling branch services and approves petty cash expenditure
·         Responsible for overseeing student recruitment for registration for all courses offered at the branch

Requirements

·         Must have at least six years’ experience in a large organisation in an active commercial environment
·         Must have a Bachelor’s degree in relevant field from a recognised institution
·         Must have a master’s degree
Other Skills/Competencies required
·         Experience in running a branch is mandatory
·         Experience with customer management, marketing and relationship management teams
·         Good Interpersonal and communication skills.
·         Proactive approach to problem solving.
·         Willingness and ability to grow support and develop talent within the Branch.
·         Ability to work under pressure to deliver challenging targets
·         Integrity and commitment to duty
How to Apply
Interested applicants are requested to send their application letter and an updated CV as one document to Recruitment@kim.ac.ke Prospective candidates are requested to indicate their current and expected salary in the application letter.
 Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all responsibilities and duties.

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