Cashier Job in Nairobi

Responsible for processing payments from guests in settlement of their bills

Key Responsibilities

·         Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation as per the company guidelines.
·         Receive and post all food and beverage checks into the hotel computer system.
·         Process all payment methods in accordance with company accounting procedures and polie.
·         Obtain assigned float and ensure accuracy of contracted monies, obtaining change requiredfor expected business level, and keeping bank secure at all times.
·         Count float at end of shift, complete designated cashier reports, resolve any discrepancies drop off receipts, and secure bank.
·         Understand the food and beverage services being provided, including any promotions.
·         Manage customer or team member inquiries and complaints
·         Adhere to the daily checklists and notify management of any discrepancies.
·         Set up and organize cashier workstation with designated supplies, forms, and resourcematerials and maintain cleanliness of workstation at all times.
·         Perform other reasonable job duties as requested by Hotel Manager.


·         High school graduate or equivalent experience. (Hospitality certification is a plus.)
·         3 years’ experience in a similar role preferable in busy hotel.
·         Excellent English verbal, written and reading skills.
·         Excellent mathematical and analytical skills.
·         Working knowledge of various computer software programs (MS Office,restaurant management software, POS).
·         Customer service oriented with a lively, energetic, and outgoing personality.
·         Well-organized and detail-oriented.
How to Apply

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