Safaricom Jobs in Nairobi, Kenya

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Senior Regional Sales Manager
We are pleased to announce the following vacancy within the Regional Sales and Operations Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below
Reporting to the Head of Department – Regional Operations Department, the position holder will manage sales and distribution aspects in within given regions. This role will also be responsible for acquiring new customers, growing the agents/sub-agents business and ensure availability of M-PESA services in the area at all times.

Responsibilities

·         Effectively implement market penetration strategy in the trade
·         Acquisition of new customers.
·         Ensure 100% adherence to Sales Force Effectiveness routines and tools both individually and the team
·         Grow Right Execution daily scores for the region month on month
·         Assistance with the change management process within the teams and the business
·         Ensure all revenue targets are achieved
·         To ensure all agent outlets are consistently audited
·         Ensure branding of Agent outlets as per Safaricom standards.
·         Develop sales programs aimed at swift and efficient market penetration.
·         Drive the People and Performance Management agenda within the team.
·         Ensure effective and efficient reporting is done within the teams/market

Qualifications

·         Degree in a business related discipline
·         Must have at least 10 years working experience in a sales environment, of which 5 years should be in an FMCG/Telco Industry
·         Excellent knowledge of Safaricom products and services
·         Excellent written and verbal communication skills (articulate) coupled with good listening and critical reasoning skills
·         Proactive, confident, energetic and able to work under pressure with a positive attitude and use good organization skills
NB: These are 2 vacancies one in Greater Western region the other in Mt’ Kenya Region
How to Apply

Regional Sales & Operations Division
We are pleased to announce the following vacancy within the Regional Sales and Operations Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below
Brief Description
Reporting to the Director – Regional Sales and Operations, the role holder will be responsible for the P&L, topline and bottom-line growth for the business operations in the coast region through superior commercial acumen and excellence in execution.
The role will provide leadership to a cross functional team cutting across Consumer, Marketing, Technology, Enterprise, and Retail functions and deliver regional business goals of Net Promoter Score(NPS) (Dealer/Enterprise/Retail/Consumer/Network), Revenues, Market Share, Profit, Customer service, Network distribution and strong People leadership

Responsibilities

·         Responsible for achieving the consumer-commercial target of Net Promoter Score, Gross Revenue, Net Revenue, EBITDA Cash Flow & growth in subscriber gross adds,
·         Design and execute the business unit strategy &drive the performance of Safaricom Brand in the market
·         Drive strategic partnerships and collaboration with internal cross functional leadership, external vendors and channel partners
·         Develop innovative market development opportunities
·         Lead and drive consistent market execution strategies and initiatives enabling excellence in operations across the region embedding the Sales Excellence Execution Daily execution standards
·         Drive and champion all digital transformation strategies and initiatives in the region including the adoption of the Sales Force Automation initiative
·         Support the enterprise ‘go to market’ channel structure at the region
·         Play a leadership role in the Safaricom Foundation initiatives in the region
·         Lead in the delivery of ‘Best Network for You’ customer promise for the Region
·         Lead the team in creating and sustaining a work environment driven by an enabling coaching culture.
·         Build and develop high performance teams and drive superior performance standards

Requirements

·         Degree in Sales & Marketing or a business management discipline
·         Experience in a large organization heading an Sales Business Unit/ Profit center
·         Excellent general management & commercial capability
·         Experience in a range of group functions, including sales, marketing, brand management, financial management; network operations
·         Strong customer focus with a proven track record in meeting revenue targets
·         Strong intellectual, strategic, and analytical ability to work cross-functionally with a collaborative style.
·         Excellent people management, with demonstrated ability to hire the best people, coach, motivate and grow high performing teams.
·         Strong experience in building business relationships, negotiating contracts and closing deals with different stakeholders.
How to Apply
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