NGO Jobs in Kenya - Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action – helping people triumph over adversity and build stronger communities from within.

Now, and for the future. We help communities survive and move beyond emergencies. When natural disasters strike, economies collapse or conflict flares, Mercy Corps is there. We see global challenges as an invitation to pioneer innovative, sustainable solutions.
Mercy Corps is looking for committed and dynamic individual to take up the following position:
POSITION: COUNTY PROJECT COORDINATOR
LOCATION: MARSABIT COUNTY
PROGRAM / DEPARTMENT SUMMARY: Mercy Corps has been operating in Kenya since 2008, focusing its interventions around four objectives:
1) Peace and Conflict Management;
2) Livelihood/Market Systems;
3) Governance (particularly at the county level); and
4) Youth Employment/Employability (including the social and economic development of adolescents).
The four objectives serve to increase community resilience to drought and other shocks and stresses, and to decrease fragility with a particular focus on Kenya’s Arid Lands.  Mercy Corps’ vision for change requires the private sector, government and civil society to work together to create meaningful and sustainable change.
Mercy Corps is seeking to recruit a County Project Coordinator to oversee county-level activities for a five-year USAID-funded Feed the Future (FtF) Livestock Market Systems Development Activity for Northern Kenya.
The project supports USAID’s Feed the Future Initiative specifically to improve households’ income, productive assets and resilience to drought and other shocks. Specific areas of focus include: strengthened and sustained rangeland and water management; strengthened drought risk management; strengthened conflict management; improved and sustained health, nutrition, and hygiene practices; improved literacy, numeracy, and life skills; and collaborative action and learning for community empowerment.
GENERAL POSITION SUMMARY: Under the direction and management support from the Deputy Chief of Party, the County Project Coordinator will be responsible for the overall county-level planning, coordination, implementation, and monitoring and evaluation of the Strengthening Community Capacities for Resilience and Growth project.  S/he will ensures all project initiatives are implemented to achieve maximum impact as per project objectives while remaining on schedule and budget.
The Project Coordinator directly manages the county-level staff on the project and has an informal reporting line to our partner’s Regional Program Manager. Strong day-to-day coordination with the Regional Program Manager is required to ensure that office operations are running effectively and are compliant with all internal and external regulations. S/he will be the primary liaison with county government officials.
ESSENTIAL JOB FUNCTIONS:
Program Management
·         Provide overall managerial leadership for the project at the county level, ensuring teams follow work plans so activities are on time, target and within the approved budget, and project deliverables achieve desired impact;
·         Lead effective coordination, collaboration and integration among all technical, support and project units including with our lead partner – ACDI/VOCA and implementing partner – the  BOMA Project;
·         Partner with county-level government and communities in areas of operation;
·         Ensure effective and timely monitoring, documenting and reporting on all project activities as per the policies and practices of the consortium lead, Mercy Corps, USAID and the government;
·         Provide timely updates to supervisor on progress and issues, identifying risks and proposing solutions for action and early resolution;
·         Attend all quarterly project meetings in Nairobi as well as facilitate planning meetings and workshops with government, NGOs, private sector and community partners to revise plans and promote partner acceptance/buy-in;
·         Regularly visit field sites to assess progress of activities and provide formal and informal feedback;
·         Coordinate with procurement, logistics, security, administration and human resources teams to ensure operational systems support field activities.
Team Management
·         Assist team members with information, tools and resources to improve performance and achieve objectives;
·         Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews;
·         Create and sustain a work environment of mutual respect where team members strive to achieve excellence;
·         Work closely with the HR department to recruit, orient and lead team members as necessary.
Influence & Representation
·         Represent Mercy Corps at government, donor, NGO and other relevant events, in close coordination with the Chief of Party, Deputy Chief of Party and country leadership;
·         Coordinate activities with consortium partners, sub grantees, local government and other implementers, as well as with other Mercy Corps programs.
Security
·         Work closely with the county team’s security focal points to develop and maintain systems that promote the safety and security of all team members.  Coordinate closely with our partner, ACDI/VOCA on security issues at the county level;
·         Ensure that programs are designed and implemented with a clear analysis and understanding of security.
Other
·         Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission;
·         Other duties as assigned.
Organizational Learning  
As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Supervisory Responsibility: 3 project team members
ACCOUNTABILITY
REPORTS DIRECTLY TO: Deputy Chief of Party
WORKS DIRECTLY WITH: Regional Program Manager (partner), Chief of Party, finance and operations teams, HQ Regional Program Team, HQ Technical Support Unit, and Partner Organizations.
Knowledge and Experience:
·         Masters Degree or equivalent in development studies, business, planning, social sciences or other relevant field is preferred;
·         A minimum of 5 years of relevant professional experience in multi-sectoral programs, managing teams, strategic planning and implementing programs;
·         Strong managerial skills, including effective personnel management, adaptive management, coordination and decision-making;
·         Strong facilitation and consensus-building skills;
·         Competent in building networks, strong problem-solving skills, and ability to influence with effective listening, persuasion, negotiation and other techniques;
·         Strong understanding of USAID compliance issues;
·         Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work;
·         Excellent and persuasive oral and written communication skills, including report writing, in English and other language(s), as required;
·         Spoken fluency is Swahili is required and primary local dialects in the respective County is strongly preferred;
·         Previous working experience in northern Kenya is desirable;
·         Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members;
·         Ability to work comfortably in a sometimes tense and changing security environment is required.
Success Factors
·         The successful County Project Coordinator will have a strong understanding of project approaches and represent the project professionally at all times. S/he will combine exceptional management skills and capacity to manage relationships with different stakeholders. A heavy emphasis will be placed on coordination with other actors implementing in the areas of intervention. S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level.
·         Multi-tasking, prioritizing, problem solving and simultaneous attention to detail and strategic vision are essential. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority.  S/he will be committed to working closely and collaboratively with the County Government structures and our lead partner, ACDI/VOCA.


POSITION: NATURAL RESOURCE MANAGEMENT AND CONFLICT OFFICER
LOCATION: GARISSA COUNTY
PROGRAM / DEPARTMENT SUMMARY: Mercy Corps has been operating in Kenya since 2008, focusing its interventions around four objectives:
1) Peace and Conflict Management;
2) Livelihood/Market Systems;
3) Governance (particularly at the county level); and
4) Youth Employment/Employability (including the social and economic development of adolescents).
The four objectives serve to increase community resilience to drought and other shocks and stresses, and to decrease fragility with a particular focus on Kenya’s Arid Lands.  Mercy Corps’ vision for change requires the private sector, government and civil society to work together to create meaningful and sustainable change.
The Natural Resource Management (NRM) and Conflict Officer will provide technical support in promoting peaceful co-existence around natural resources management for a five-year USAID-funded Feed the Future (FtF) Livestock Market Systems (LMS) Development Activity for northern Kenya.
This position will support the Strengthening Community Capacities for Resilience and Growth component. This project will support USAID’s Feed the Future Initiative and specifically will improve households’ income, productive assets and resilience to drought and other shocks.
Specific areas of focus  for the position include: strengthening and sustaining rangeland and water management; strengthening drought risk management and conflict management; improved and sustained health, nutrition, hygiene practices; literacy, numeracy, and life skills; as well as collaborative action and learning for community empowerment.
GENERAL POSITION SUMMARY: The NRM and Conflict Officer will be responsible for technical oversight and ensuring management for all activities related to conflict management and peaceful co-existence around natural resource management. S/he will define implementation strategies in coordination with the Chief of Party, Deputy Chief of Party and leadership team.
The NRM and Conflict Officer will train staff and partners, providing them with technical assistance; and ensure that common strategies and approaches are applied consistently in all communities. S/he will coordinate closely with the M&E team to ensure that systems are in place to track, analyze and report results.
The NRM and Conflict Office will be required to keep abreast of the latest research and evolutions in the field of conflict management around natural resources and integrate new ideas and approaches as appropriate, seek additional technical assistance as needed and ensure effective working relationships with collaborating agencies.
S/he will work closely with our partner ACDI/VOCA, who will be leading the implementation of LMS, and look for opportunities to link programming and clients with their programming needs across the program.
ESSENTIAL JOB FUCNTIONS:
Program Management
·         Contribute to team work plans and guide successful implementation of conflict management and natural resources management activities, ensuring teams follow work plans so activities are on time, target and within the approved budget, and program deliverables achieve desired impact;
·         Provide technical guidance on conflict management/natural resource management and ensure that interventions are responsive to stakeholders and consistent with Mercy Corps’ relevant program guidelines, principles, values, quality standards and strategic plan. Ensure that interventions are evidence-based and adhere to adaptive management principles;
·         Conduct, participate in and/or update conflict and/or NRM assessments, involving a variety of stakeholders;
·         In collaboration with National Drought Management Authority (NDMA), facilitate discussions within communities aimed at promoting Disaster Risk Reduction approaches including for drought cycle management as important components of NRM;
·         Plan and work in partnership with the Rangeland Specialist and consultants to be in sync in approaches and plans;
·         Integrate community approaches, gender sensitivity and capacity building into all activities as appropriate. Certify all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards;
·         Facilitate planning meetings and workshops with government, NGO, private sector, and community partners to revise plans and promote partner acceptance/buy-in;
·         In coordination with the MEL team, monitor the implementation of activities through regular field visits and assessments to ensure program quality and impact. Document approaches, successes and lessons learned;

·         Coordinate with procurement, logistics, security, administration and human resources teams to ensure operational systems support field activities.
Influence & Representation
·         Represent Mercy Corps at government, donor, NGO and other relevant events, in close coordination with the Chief of Party, Deputy Chief of Party and country leadership.
·         Coordinate activities with consortium partners, sub grantees, local government and other implementers, as well as with other Mercy Corps programs.
Security
·         Work closely with the country team’s security focal point to develop and maintain systems that promote the safety and security of all team members.
·         Ensure that programs are designed and implemented with a clear analysis and understanding of security.
Other
·         Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission;
·         Other duties as assigned.
Organizational Learning  
As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Supervisory Responsibility: None
ACCOUNTABILITY
REPORTS DIRECTLY TO: County Project Coordinator with a dotted line to the Senior Rangelands Officer
WORKS DIRECTLY WITH: Chief of Party, Deputy Chief of Party, Community Facilitators, Technical Advisors, finance and operations teams, HQ Regional Program Team, HQ Technical Support Unit, Partner Organizations, and broader LMS team.
KNOWLEDGE AND EXPERIENCE:
·         BA/S or equivalent in development studies, Disaster Risk Reduction, Range management, conflict mitigation, social sciences or other relevant field;
·         A minimum of three years of relevant professional experience in NRM where there is Natural Resource based conflicts with hands on experience in peace building initiatives;
·         Experience drafting contingency plans with communities in ASAL areas is required;
·         Strong management skills, including effective personnel management, adaptive management coordination and decision-making Strong facilitation and consensus-building skills;
·         Competent in building networks, strong problem-solving skills, and ability to influence with effective listening, persuasion, negotiation and other techniques;
·         Strong understanding of USAID compliance issues;
·         Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work;
·         Excellent and persuasive oral and written communication skills, including report writing, in English and other language(s), and fluency in Kiswahili.  Local dialects spoken in Northern Kenya are also a plus;
·         Previous work experience in northern Kenya desirable;
·         Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.
SUCCESS FACTORS: The NRM and Conflict Officer will be familiar with the particular challenges of natural resources management in northern Kenya. S/he will combine exceptional management skills and capacity to manage relationships with different stakeholders including the greater LMS team.
The position requires an ability to think creatively about improving opportunities for peaceful co-existence. A heavy emphasis will be placed on coordination with other actors implementing in the areas of intervention including county government.
The NRM and Conflict Officer will have the capacity to spark innovative and entrepreneurial approaches to programming and to inspire groups to collaborate closely to implement high-quality programs.
S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level. Multi-tasking, prioritizing, problem solving and simultaneous attention to detail and strategic vision are essential.
The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority.


POSITION: CVE PROGRAM MANAGER
LOCATION: MOMBASA COUNTY
This position is contingent upon receipt of funding and donor approval
PROGRAM / DEPARTMENT SUMMARY: Mercy Corps began working in Kenya in 2008 to address the societal wounds following the 2007 post-election violence. Since that time, Mercy Corps has built a robust and diverse portfolio in Kenya that is working to address structural causes of poverty and injustice and to strengthen systems that enable men, women and children to access opportunities, participate in and contribute to peaceful democratic processes, and thrive in the face of ecological and social change.
To do this, we deliver integrated programming to strengthen market and governance systems, address the root causes of conflict, and equip vulnerable populations- in particular youth, women, adolescents and marginalized social groups- with the skills, opportunities and resources they need to be healthy, productive and to drive the development of their communities.
We work closely with the private sector, civil society and governance structures at local and national levels to facilitate change and ensure that opportunities are inclusive of all Kenyans.
GENERAL POSITION SUMMARY: Mercy Corps seeks an exceptional leader in the area of conflict resolution, peacebuilding and community engagement to lead Mercy Corps’ implementation of an 18-month program funded by the US Department of State through the Bureau on Counter Terrorism.
The program will engage community members- in particular family members, peers and elders- to mitigate the drivers, enablers and narratives of violent extremism in order to prevent the recruitment of vulnerable individuals by Violent Extremist Organizations (VEOs).
The program will work primarily in Mombasa County to strengthen the community level response to recruitment by VEOs by developing messaging, outreach strategies and building early warning systems to enhance community resilience and counter recruitment efforts.
The program will have an embedded research and M&E function to enable piloting and adaptation of program messaging, targeting and other strategies over the period of implementation to promote maximum impact and efficiency through delivery of the program.
The Program Manager will have overall responsibility for program implementation and will be the primary point of contact for the DOS within Mercy Corps. Responsibilities will include developing, testing and refining tools to assess the vulnerability of communities to violent extremism, strengthening the capacity of local partners in the areas of research, peacebuilding and conflict management, training and curriculum development, reviewing the design and implementation of the project, facilitating clear communication between diverse groups, and ensuring rigorous measurement of program impact and timely reporting.
S/he will be an integral member of the senior country leadership team, working closely with the Country Director, other program technical advisors, directors and managers to promote synergies and knowledge sharing between the program and other ongoing Mercy Corps programs, and to shape Mercy Corps’ country strategy for peacebuilding and Countering Violent Extremism (CVE) programming.
ESSENTIAL JOB FUNCTIONS:
Program Leadership
·         Provide strategic leadership and oversight for Mercy Corps’ CVE program in cooperation with key project stakeholders, including local and international partner organizations, local civil society organizations, local and national government officials, research institutions and universities, other international agencies on the ground, and key donors;
·         Oversee relevant program, finance and administrative staff to ensure that systems are in compliance with donor and Mercy Corps policies and procedures;
·         Ensure program implementation is on time, target and budget, using effective M&E systems to reach desired impacts, and develop mechanisms for targeted research to inform program design and implementation;
·         Create and maintain systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures;
·         Increase staff capacity by ensuring high quality technical training on CVE programming for Mercy Corps staff and local partners, and providing ongoing coaching and mentoring;
·         Promote learning and knowledge management through documentation and knowledge sharing around best practices and lessons learned.
Strategy and Vision

·         Set the overall vision and strategy for the program by prioritizing and organizing actions & resources to achieve program objectives and impact;
·         Work with the Country Director to develop a comprehensive strategy for CVE and peacebuilding programs in Kenya, integrating agency best practices and building off the existing portfolio of programs in country;
·         Develop and organize activities to secure resources for programs and convince stakeholders to provide support;
·         Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed.
Representation
·         Identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments and other stakeholders;
·         Communicate effectively to ensure overall project targets and donor obligations are met;
·         Maintain good working relationships with the donor, the host country government and local leaders, partner agencies, and other key stakeholders;
·         Document and disseminate lessons learned and best practices from the program to internal and external stakeholders;
·         Develop and maintain working relationships and coordinate with relevant international and local agencies active in the CVE and peacebuilding sectors, including donors, other peace-building and research organizations, local authorities and local partners, including representing Mercy Corps at local and national coordination meetings.
Team Management
·         Create and sustain a work environment of mutual respect where team members strive to achieve excellence;
·         Promote accountability, communicate expectations and provide constructive feedback via performance reviews;
·         Contribute to country team-building efforts, help team members identify problem solving options and ensure the integration of all team members into relevant decision-making processes;
·         Provide team members with information, tools and other resources to improve performance & reach objectives;
·         Supervise and regularly coordinate with project staff and support departments to ensure smooth planning, preparation, implementation, and monitoring and evaluation of program activities;
·         Develop a framework for adaptive management and program iteration driven by research and learning;
·         Provide overall leadership to a broad team of program staff ensuring synergy, sharing of best practices and resources.
Other:
·         Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission;
·         Other duties as assigned.
Organizational Learning  
As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Supervisory Responsibility: Program Officers, M&E Officer, Finance Officer and other relevant staff
ACCOUNTABILITY
REPORTS DIRECTLY TO: Kenya Country Director
WORKS DIRECTLY WITH: Technical Support Unit (TSU), Operations and Finance Teams and Mercy Corps Desk team.
KNOWLEDGE AND EXPERIENCE:
·         Master’s degree in conflict mitigation, social sciences, international relations or other relevant field preferred;
·         Minimum 5 years’ relevant professional experience implementing conflict management and peacebuilding programs, preferably with experience on working on CVE programming;
·         Previous experience managing programs in insecure environments;
·         Experience in at least one of the following program areas: conflict management, governance and/or youth;
·         Demonstrated experience with consortium management, including innovative ways to ensure participatory and dynamic engagement of partner organizations;
·         Demonstrated experience with adaptive management, integration of research into program design and strategy, and innovative approaches to program monitoring and evaluation;
·         Knowledge of systems approaches and resilience principles a plus;
·         Strong facilitation and consensus-building skills;
·         Experience managing national and international staff;
·         Familiarity and experience with USAID/DOS regulations preferred;
·         Must be able to work independently while being a strong team player.
SUCCESS FACTORS:
The successful candidate will demonstrate the capacity to lead a multi-dimensional effort in a complex and fluid security environment.  She will employ excellent judgment, strong interpersonal and cross-cultural communication skills, and be committed to the values and mission of Mercy Corps.  She will take initiative, calculate risks and benefits of various courses of action, lead others to achieve to the highest level possible, and demonstrate solid decision-making while working in concert with diverse partners.
APPLICATION PROCEDURE:
Interested candidates who meet the above required qualifications and experience should submit a Cover Letter and detailed Curriculum Vitae (CV) listing three professional references (including a recent supervisor) to ke-hrkenya@mercycorps.org  on or before 4th July, 2018.
The email subject line must clearly show the job title and location they are applying for.
Applications without an appropriate subject heading will be automatically disqualified.
Please do not attach any certificates.
Applications will be reviewed on a rolling basis. Only shortlisted candidates will be contacted.
NB: We do not charge any fees at any stage of the recruitment process

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