Receptionist Job in Kenya

Receptionist

Our client manages serviced apartments in Westlands and is looking to bring on board a receptionist.
They seek to hire a highly professional and customer service oriented individual to create an excellent guest experience.
Salary: 25K
Location: Westlands

Responsibilities:

·         Greet, register, and assign rooms to guests
·         Assist in bookings and reservations
·         Operate the switchboard
·         Attend to all routes of room bookings, such as online, phone, and in person.
·         Maintain orderliness and cleanliness at the front area
·         Answer telephonic and in-person queries related to the hotel services and resolved any issues
·         Process guests’ check ins and outs

·         Prepare and complete room and restaurant bills
·         Assist guests’ in storing valuables in secure deposit box
·         Liaise with other departments of hotel
·         Handle payments through cash, cheques and credit cards

Qualifications:

·         A diploma in Business Management
·         Must have previous experience in the hospitality industry, preferably as a receptionist
·         Excellent Communication skills
·         Good Customer service skills
·         Good interpersonal skills.
·         Must be orderly.
·         Ability to multi-task.
·         Good crisis management skills
How to Apply
To apply, kindly send your application to: talent@reedsafricaconsult.com

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