Jobs and Vacancies in Watervale Investments, Kenya

Watervale Investments Ltd.

Job Vacancy: Operation Manager – Mombasa Rd
About Watervale Investments: Watervale Investments is a young and quickly-growing company serving Kenya’s furniture industry. Backed by European and American investment, our mission is to make quality furniture more available and affordable to millions of Kenyans.
We believe in being a fair and honest employer and providing our employees with opportunity based on performance and merit.
About the Position: Our company has quickly grown from its founding in 2014 to serving hundreds of furniture material retailers across Kenya. The Operations Manager is a new position which will oversee the company’s core warehousing, logistics, quality assurance and planning functions.
The position is critical to ensuring that operations within the company are running smoothly as we grow. The ideal candidate will be a strong multi-tasker, able to work well under pressure and on tight timelines, and an experienced manager eager to support the development of their team.
·         Ensure that communication between departments is ongoing and utilised to maintain an environment of continuous improvement.
·         Manage a team of employees and ensure that they are working in a safe and happy environment.
·         Work with the team and management to ensure that the vision of the company is being implemented
·         Manages the stock control, and checks that inventory records are accurate.
·         Ensure the company is up to date when it comes to regulatory; we are in compliance with all government regulations. This includes audits, county licenses, fire & safety, NEMA.
·         Coordinate and monitor the work of various departments involved in production, warehousing, pricing and distribution of goods.
·         Responsible for ensuring that all goods that leave the warehouse are of good quality and meet customer expectations.
·         Acting as a liaison to senior management and directors to keep them up to date with operations matters.
·         Capacity planning. Plan for future expansion of company. Taking into considerations the expansion and how the company can adapt current policies and procedures to accommodate any future plans
·         Coordinating with procurement and suppliers to ensure all goods that are needed in the warehouse are available and are being procured at best possible prices.
At Watervale Investments, we seek new team members who are first and foremost eager to learn and grow in their roles. We put less of an emphasis on formal qualifications and look carefully at candidates’ abilities, experience and character. Any candidate who feels they can undertake the responsibilities above to a high standard is welcome to apply.
Candidates should demonstrate the following in their application materials:
·         Preference for someone who has worked in operations/warehousing in a manufacturing company
·         At least 3 years management experience managing a team of at least 10 individuals.
·         Experience working with/around quality control.
·         Eagerness to join a young, quickly-growing organization and team
·         Understanding of Stock Management Systems;
·         Ability to manage time and workload effectively.
·         Excellent communication skills; both written and verbal

·         Experience in negotiating and working with suppliers.
·         Ability to work in a team environment and motivate others.
·         Keen attention to detail.
·         Out of the box thinker.
·         Multi-tasker who can think on their feet and work under pressure.
Competitive salary for management position, participation in a private pension scheme, opportunity for advancement and coaching by the company’s senior management.
How to Apply
CLICK HERE to apply online

Job Vacancy: Customer Engagement Officer – Nairobi, Kenya
Watervale Investments is a young and quickly-growing company serving Kenya’s furniture industry. Backed by European and American investment, our mission is to make quality furniture more available and affordable to millions of Kenyans. We offer an exciting, dynamic working environment with opportunity for growth for our employees.
The Customer Engagement Officer role will focus on developing and managing relationships with our customers. The officer will be responsible for all aspects of our customer relationships – from customer acquisition to marketing new product lines to account management.
This is an excellent opportunity for an early-career professional with strong customer relations and analytical skills to take up a business-to-business engagement role.
The Customer Engagement Officer will be based from our office on Mombasa Road (near Cabanas), but will travel regularly within and outside Nairobi. Regular visitation to customer shops will be an important part of the role. Candidates should therefore be comfortable with significant travel and field work.
This is a long-term, salaried position with the added opportunity of earning commissions from sales. Our company is growing quickly and there are ample opportunities for professional development and career growth for exceptional candidates.
Account Management
·         Take responsibility for placing orders according to credit rules and credit limit established by your supervisor
·         Manage customers’ payment schedule and ensure that customers adhere to credit limits
·         Build long-term relationships with clients and service recurring order needs
·         Provide all customer support required by the clients in your portfolio
Network Within the Industry and Identify New Clients
·         Build and grow relationships within the furniture manufacture industry
·         Use industry networks and other means to generate new leads on an on-going basis
·         Develop a strong understanding of competitors and competing products on the market
Present Products to Prospective Customers
·         Pursue leads, research prospects and make initial introductory calls
·         Make product presentations which show an in-depth understanding of our products and the client’s needs
·         Offer recommendations to your supervisor about creditworthiness of new customers
·         Close relationships and coordinate orders with our warehouse
Qualifications, Experience and Skills
·         A preference for 1-2 years’ experience in a role with sales or customer relations responsibilities
·         Furniture industry knowledge or experience is a plus, but not a requirement
·         Extremely strong interpersonal skills and success developing productive professional relationships
·         A mature professional who can comfortably relate with business owners and senior purchasing managers
·         Strong analytical skills and attention to detail—ability to analyze customer statements and proactively identify and address issues with customer accounts
·         Proficient with Microsoft Word and Excel
·         Eager to join a young, quickly-growing organization and team
How to Apply
CLICK HERE to apply online

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