UN Jobs in Nairobi, Kenya – WFP

UN World Food Programme – Somalia
 
Job Advertisement
 
Vacancy Announcement No. VA-045/2017
 
Post Title: IT Business Support Assistant
 
Contract type: Fixed Term
 
Post Grade: G4
 
Duty Station: Nairobi
 
Duration: 1 year (initial)
 
Date of issue: 07th December 2017
 
Closing Date: 20th December 2017

Organizational Background: The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. 

Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
 
The World Food Programme Somalia activities include food assistance for relief, emergency school feeding, humanitarian air and logistics services, food coordination and emergency rehabilitation projects and Cash Based Transfers.
 
This position is open to qualified Kenyan candidates only. Female candidates in particular, are encouraged to apply.
 
Duties and Responsibilities:
 
Under the direct supervision of Head of Information Technology, the incumbent undertakes the following responsibilities.
·                     Provide administrative support to IT staff at the Country Office and Area Offices; respond to standard queries and provide timely and accurate guidance.
·                     Prepare and process confidential information; and assist in the development of office administrative systems and procedures; organize Unit meetings and events; draft minutes and reports and circulate or distribute accordingly.
·                     Collate information for inclusion in reports, documents and correspondences to support the effective work of colleagues.
·                     Maintain calendars and schedules including date tracker for IT-related contracts; monitor changes and communicate relevant information to appropriate staff inside and outside the immediate work unit.
·                     Receive, file, and track invoices; record Service Entry Sheet in the corporate ERP (WINGS) and prepare payment request forms for Head of Unit’s certification; forward invoices to Finance and follow up on payments.
·                     Liaise with Administration Unit and WFP travel agent to facilitate travel arrangements for the IT Unit staff; request travel advance (Daily Subsistence Allowance [DSA]) and prepare other required travel documentation.
·                     Liaise and follow-up with United Nations Humanitarian Air Services (UNHAS) to facilitate staff and cargo flight bookings.
·                     Prepare and track purchase requisitions (PRs) and enter Goods Received Note (GRN) upon receipt of equipment.
·                     Assist with asset management of ICT equipment received from suppliers, issued to staff or dispatched to various duty stations and confirm the serial numbers to the inventory focal person to update the asset management system accordingly.
·                     Perform other duties as assigned by supervisor or Management.
Minimum Qualifications:
 
Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.
 
Experience: Three or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.
 
Language: Fluency in both oral and written communication in English is a requirement.
 
Knowledge: 
·                     Proficient use of office equipment and computer software packages, such as Microsoft Word. 
·                     Knowledge of work routines and methods in order to complete processes under minimal supervision. 
·                     Uses tact and courtesy to give and receive information to a wide range of individuals. 
·                     Ability to identify data discrepancies and rectify problems requiring attention.
How to Apply

Interested and qualified candidates are requested to CLICK HERE to submit online applications through our E-Recruitment portal

Post Title: IT Operations Assistant (System / LAN / Internet Administrator)
 
Contract type: Service Contract
 
Post Grade: SC5
 
Duty Station: Nairobi
 
Duration: 1 year (initial)
 
Date of issue: 07th December 2017
 
Closing Date: 20th December 2017
 
Organizational Background: The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. 

Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

The World Food Programme Somalia activities include food assistance for relief, emergency school feeding, humanitarian air and logistics services, food coordination and emergency rehabilitation projects and Cash Based Transfers.

This position is open to qualified Kenyan candidates only. Female candidates in particular, are encouraged to apply.
 
Duties and Responsibilities:
 
Under the direct supervision of Head of Information Technology, the incumbent undertakes the following responsibilities:
·                     Carry out system maintenance tasks, such as performing monitoring tasks, running system diagnostics, and system optimization, to ensure they are running effectively and enable easy and efficient use.
·                     Maintain technology, including standard repairs, configuration, and storage, in accordance with data security and access controls to ensure IT equipment required for WFP staff is available.
·                     Prepare files and systems for inventory and archives, such as website content and directories, to ensure information is accurate and up-to-date.
·                     Allocate tasks to other colleagues, ensuring that tasks are delivered to agreed standards and deadlines, to support the effective delivery of services.
·                     Respond to a variety of queries about technology and systems in order to assist WFP staff to deliver their services.
·                     With support of senior colleagues, provide standard training to end users of technology and systems to ensure staff use standard technology and systems effectively.
·                     Perform routine deployments of server hardware and software, including testing and the identification of problems, to contribute to the effective functioning of technology.
·                     Responsible for maintaining information records such as updating web pages and statistical databases to ensure the information is current and well organized.
·                     Install, operate and maintain telecommunications systems and equipment, to ensure optimal services in compliance with standard operations procedures.
·                     Support the development of standard material such as training documentation and web content on behalf of senior officers, to ensure staff have access to required information about IT services and products.
·                     Suggest improvements to methods and processes in order to support the continuous improvement of IT services.
·                     Perform other duties as assigned by supervisor.
Minimum Qualifications:
 
Education: 
·                     Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.
·                     ITIL Foundation Certification would be an asset.
Experience:
·                      Four years of progressively responsible work experience in IT, telecommunications and information management such as WAN/LAN networking, operating systems administration and web design. 
·                     Experience in client support such as Help Desk or user support unit and telephone maintenance service would be an added advantage. 
·                     Experience with the application of client services standards to resolve or escalate clients’ service problems.
Language: Fluency in both oral and written communication in English is a requirement.
 
Knowledge: 
·                     Proven knowledge and ability to effectively use basic software packages and commonly used office equipment.
·                     General knowledge of UN system policies, rules, regulations and procedures governing ICT services. 
·                     Knowledge of IT service desk tools and operational procedures is advantageous.
How to Apply

Interested and qualified candidates are requested to CLICK HERE to submit online applications through our E-Recruitment portal

Applications that do not meet the above requirements will be disregarded. 

Only shortlisted candidates will be contacted.

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