Dispatch Officer Job in Kenya

Mission for Essential Drugs and Supplies (MEDS) is a registered trust of the Kenya Conference of Catholic Bishops (KCCB) and Christian Health Association of Kenya (CHAK) with the mandate to provide reliable, quality and affordable essential drugs, medical supplies, training and other pharmaceutical services.
MEDS is seeking a highly qualified candidate to fill the following position:
Dispatch Officer
Job Purpose: To co-ordinate dispatch of customer orders
Job Reports To: Customer Services Manager
Key Responsibilities:
·         Update dispatched orders in the Customer Relationship Management System (CRM) for accountability
·         Resolve customer issues arising from dispatched orders for customer satisfaction
·         Verify transporters invoices for accuracy and forward for approval for payment.
·         Update transporters performance records for decision making.

·         Performance management to ensure achievement of operational objectives and targets.
·         Countercheck receipts against invoice value paid by customers to ensure that all orders are paid for (for cash and collection orders only).
Key Requirements:
·         Level of Education: Bachelor’s Degree in Business Related Field
·         Professional/Additional Qualifications: Diploma in Stores or Business Management
·         Experience: 3 years’ experience in warehousing and/or logistics management
·         Job Skills / Behavioral Attributes: High level of integrity, with excellent customer care and interpersonal skills, good communication skills with problem solving and logistics management skills and supervisory skills to handle a team.
How to Apply
If you are up to the challenge and possess the necessary qualifications and experience please send your CV and application letter to reach the address below by latest 2nd December, 2016
The Human Resources Manager
P. O. Box 78040 – 00507, Viwandani
Nairobi, Kenya
Email: hr@meds.or.ke
We shall only contact the short-listed candidates.

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