Vacancies at Kenya Automobile Association, Nairobi

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Branch Manager
The Automobile Association of Kenya (AAK) is a national motoring Members Club with a long heritage that is dedicated to promoting and safeguarding the interests and safety of its Members while on the road. AAK offers diverse and unique range of technical products and services and is internationally affiliated to the Federation Internationale de L’Automobile (FIA).
The Association wishes to fill the following position:
Job Description
Reporting to the Head of Business Development, the position will be responsible for coordinating all the branch matters including people, Assets custody, Marketing, Public relations, evaluating departmental activities and general administration.

Key Responsibilities

·         In charge of all branch operations and administration.
·         Promoting, growing sales, retaining clients for the entire Association’s product portfolio that includes Membership, Road Services, Driving School, Valuation, Training, Touring & Licensing and AA Insurance Brokerage.
·         Ensuring performance goals and targets are met and implement and execute all sales and marketing strategies at branch level.
·         Implementing all brand awareness campaigns, promotional activities/events and representing the Association in key partner events, business & GOK forums and activities.
·         Preparing weekly and monthly Sales & pre-plan reports.
·         Managing employees at branch level and safeguard the Association’s Assets e.g. Vehicles, furniture and ensuring all branch collections are receipted/banked intact.
·         Marketing all AA products and services while maintaining quality service by enforcing quality and handling customer service problems.
·         Maintaining and upholding the entire branch Systems and Controls as per the Association policies, rules, procedures and norms, recommending their improvements on a timely basis.
·         Managing all clients and other third party stakeholders as per the Association procedures, norms, policies and rules.
·         Recommending system improvements as well as contribute to team effort by accomplishing related results as required.
·         Public Relations – link between the AA and the public e.g. Police, Examiners, Suppliers, County Government.
·         Maintaining high discipline levels with clear understanding of the Association’s Mission Statement and Vision in order to achieve set objectives.
·         Managing annual staff appraisals and leave schedule in liaison with the HR Department.
·         Inducting of new staff members within the branch.
·         Gathering relevant information, clients’ feedback, market intelligence and relaying the same to Department Heads for improvement of the various services offered.
·         Handling staff welfare matters through regular meetings to keep up to date with issues that might adversely affect motivation levels or teamwork.
·         Counter checking that valuation reports issued in the branch are paid for or LPO’s are provided before counter signing them and accord the necessary assistance to the Valuers especially travel facilitation and communication to clients.
·         Approving of weekly/monthly returns for Driving School, Valuation, Touring & Licensing and Membership departments while verifying their accuracy before countersigning.
·         Assisting in debt collection and procurement of LPOs for all accounts falling within your region.
·         Adhering to the set standards of business and the Human Resource Policy Manual.

Requirements:

For appointment to this position one must have:
·         Degree in a Business Management Course or its  equivalent
·         Minimum 2 Years’ experience in a management position.
·         Ability to work with minimum supervision.
·         Excellent negotiation skills
·         Good presentation and communication skills.
·         Strong interpersonal and relationship management skills.
·         Leadership qualities.
·         Marketing background/experience will be an added advantage.

Systems Administrator
The Automobile Association of Kenya (AAK) is a national motoring Members Club with a long heritage that is dedicated to promoting and safeguarding the interests and safety of its Members while on the road. AAK offers diverse and unique range of technical products and services and is internationally affiliated to the Federation Internationale de L’Automobile (FIA).
The Association wishes to fill the following position:
Reporting to the Chief Information Officer, the position holder will be responsible for developing, administration and maintenance of mobile apps, iOS and Android, gathering requirements around functionality and translating those requirements into robust and effective web and mobile solutions, designing mobile user interfaces, developing and maintaining mobile applications, enhancing web/mobile user experience.

Responsibilities

·         Analyze internal client and market needs and lead teams in developing innovative and value add solutions to improve life’s and enhance business performance.
·         Deliver across the entire app life cycle –concept, design, build, deploy, test, release to app stores and support.
·         Analyze internal client and market needs and lead teams in developing innovative and value add solutions to improve life’s and enhance business performance
·         Ensure that a program continues to function normally through software maintenance and testing
·         Document every aspect of an application or a system as a reference for future maintenance and upgrades.
·         Maintain and support systems once they are up and running.
·         Developing application programming interfaces (APIs) to support mobile functionality.
·         Design, develop and maintain databases so that clients and staffs information is secured.
·         Design, develop, maintain and validate in-house software.
·         Working along with users to create and maintain a robust framework to support the apps/web.
·         Working with the users to build the interface with focus on usability features.
·         Create compelling mobile device specific user interfaces and experiences.
·         Optimizing performance for the apps /web.
·         Keep up to date on the latest industry trends in the mobile/web technologies.
·         Supervise, mentor and coach your direct reports.

Qualifications

·         Required Bachelor’s degree – Computer Science, Software Engineering or Equivalent.
·         Proven development experience in desktop and mobile apps development minimum 3 years’ experience.
·         Excellent knowledge in information architecture, human computer interaction and mobile usability design principles.
·         A track record of delivering successful products.
·         Strong OO design and programming skills in Objective-.C
·         Familiar with iOS SDK (UIKit, Cocoa Touch, Core Data, Core Location, etc)
·         Familiar with xcode.
·         Strong OO design and programming skills in Java (J2EE/ J2ME).
·         Familiar with the Android SDK.
·         Knowledge of SQLite, MySQL or similar database management system.
·         Familiar with Eclipse.
·         Understanding of other compiled languages
·         Experience on web service integration (SOAP, REST, JSON, XML)
·         Experience of development using web technologies
·         Good understanding of OO programming and design patterns
·         Good understanding of HTML5, JavaScript, jQuery, Ajax and PHP
·         Experience building web and native apps
·         Experience using social media APIs
·         Using version control (e.g. SVN, Ansible)
Desirable skills:
·         LAMP development experience.
·         PHP frameworks.
·         Creative design skills.
·         Working with a content management system such as Drupal.
·         Accuracy and attention to detail.
·         Mathematical aptitude and strong problem-solving skills.
·         An understanding of the latest trends and their effect on a commercial environment.
·         Teamwork skills, because most projects require input from individuals in different roles.
·         Self-development skills to keep up to date with fast-changing trends
How to Apply
Apply by 30th October 2018, to jobs@aakenya.co.ke
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