Front Office / Admin Coordinator Job in Kenya

Our client in a salon firm is looking to recruit a vibrant front office coordinator to join their dedicated team.

Salary: 15k+ Commissions
Job Responsibilities
·                     Greet clients professionally and courteously & checking-in guests in/out.
·                     Cash handling: Payments, banking, petty cash expense and overall accountability.
·                     Post/Record every sale in the system and manual ledger.
·                     Answering the mobile phone: calls/ sms & WhatsApp and consequently schedule appointments as per client request
·                     Ensure bookings by clients do not overlap in staff schedule.
·                     Social Media Engagement: Respond to queries on any social media platforms salon Facebook page.
·                     Assess client needs and recommend services that they are not aware we offer.
·                     Ordering & monitoring Salon supplies: Nail & Barbering supplies.
·                     Monitor & check inventory on products in the retail shelf.
·                     Ensure the physical inventory of products in the retail shelf, record stock take figures.
·                     Awareness of the trends in the hair and nail industry.
·                     Schedule weekly staff meeting to keep abreast with issues at hand.
·                     Keep updated records of every incident within the salon.
·                     Order supplies on time, ensure suppliers deliver correct orders.
·                     Ensure salon hygiene standards are maintained.
·                     Manage staff attendance by synching days off / unplanned absence.
Qualifications & Skills:
·                     Sales & Marketing qualification.
·                     Previous experience in sales, customer care and administration.
·                     Experience in salon/spa environment a plus.
·                     Microsoft Word and Excel computer skills
·                     Basic Computer troubleshooting skills: eg running antivirus.
·                     Professional phone presence and dress code


If qualified kindly send your CV to clearly indicating “front office coordinator “on the subject line by 20th Dec 2017.

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