Safaricom Jobs in Kenya

API Product Manager
Location: Nairobi,KE
Organization Name: Financial Services
Department Description
We are pleased to announce the following vacancy in the M-PESA Product Development Department within the Financial Services Division.  In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Description
Reporting to the Senior Manager – M-PESA Product Development the position holder will manage Safaricom’s Developer Portal, manage the API Product Road map and Product delivery while supporting and ensuring adherence to the overall divisional objectives of driving payments.
This role will also require that the position holder drives developer engagements and build partnerships with value adding organizations with the aim of growing a strong eco-system that will support the overall organizational API Strategy.

Responsibilities

·         Support and drive the overall API Strategy.
·         Manage the API Product Roadmap and Product roll out.
·         Develop differentiated cross-channel experience for our developers and partners through technological advances for existing and new products
·         Develop and drive a developer engagement plan that will drive usage of available APIs and drive innovation.
·         Support API Evangelism to both internal and external stakeholders.
·         Simplify existing and new APIs enabling easier integration and ensuring that they are well documented
·         Ensure clear reports on platform performance are shared with all key stakeholders.

Requirements

·         Bachelor’s Degree in a technical Field (preferably IT/Computer Science / Telecommunications Engineering)
·         Passion for developer support and developer community engagement
·         Work experience in a technical field to Line Management or Senior Engineer level.
·         Hands on experience in modern software development / programming languages e.g. Java, C#, PHP, Python, C++, as well as SOAP, REST APIs.
·         Project Management skills are an added advantage.
·         Attention to detail with good organizational,planning, report writing and presentation skills.
·         Good interpersonal skills and experience in partner management
·         Proactive, confident, energetic with the ability to work under pressure, to tight schedules/deadlines and monitor and follow upon all actions taken.
·         A highly motivated person with a positive attitude towards work, innovative, creative, results oriented with excellent analytical skills.
How to Apply
Project Management Internship

Location: Nairobi,KE
Organization Name: Project Management Office
Department Description
We are pleased to announce the following Internship Opportunity in the Project Management Office (PMO) within the CEO’s Office. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Description
The main aim of the internship is to give the interns an opportunity to experience and work in a real world corporate environment.

Responsibilities

·         Assist in obtaining, clarifying and aligning requirements and developing project plans.
·         Manage cross-functional resources, project timelines and project budgets required to successfully drive projects and initiatives.
·         Interact and drive project efforts across cross-functional teams including: Procurement, Legal & Regulatory
·         Affairs, Information Technology (IT), Quality and Commercial Business Units.
·         Set priorities, develop work breakdown structure and monitor progress towards project goals.
·         Track details and activities across projects to ensure alignment with long term business objectives.
·         Present projects and program level plans and lead progress updates with senior management and other affected staff at regular intervals to ensure awareness of progress against commitments.
·         Identify root cause, manage and resolve issues when possible or escalate risks/problem situations to ensure projects remain on schedule and on budget.

Requirements

·         Currently pursuing a Bachelor’s Degree in BSC. in Computer Science/Business oriented degree from a recognized University
·         The candidate must possess strong oral and written communication skills and be proficient in MS Word, Excel, PowerPoint, and Outlook.
·         MS Project experience is also required with demonstrated ability to create detailed work breakdown structures.
·         Experience with critical path project management is a plus
·         Excellent planning and organization skills required for our fast-paced environment
·         Must be motivated, proactive and willing to take on new challenges
How to Apply
Business Internship

Location: Nairobi,KE
Organization Name: Safaricom Commercial Units
Department Description
We are pleased to announce the following Internship Opportunity in the Products & Services Departments within the Consumer and Enterprise Business Unit. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Description
The main aim of the internship is to give the interns an opportunity to experience and work in a real world corporate environment.

Responsibilities

·         Work closely with the product managers in the various projects/processes.
·         Prepare Non-Disclosure Agreements (NDA’s) and follow up with signatories for execution, ensure partners have collected etc.
·         Partner On-boarding document upload onto share point for approval
·         KYC checklist follow up with partners to ensure we have all documentation in place
·         Review of the daily VAS issues tracker to ensure that all partner issues are covered.
·         Partner contacts database updating
·         Create a filling system for partner documents in the shared folder and save the documents as they are received
·         Filling of documents and letters
·         Contract uploads onto symfact system
·         Perform call outs to various Merchants in regards to them providing missing KYC documents
·         Merchant On-boarding document retrieval and storage on the shared folder
·         Perform checks to ensure we have all KYC documentation in place especially for Public and government organizations, and maintain physical files for the same
·         Sorting and archiving of the physical KYC documents received
·         Performing call outs to inactive merchants with balances in their tills, during the unclaimed funds exercise
·         Merchant / Partner contact information clean up
·         Liaising with merchandising agency and regional sales teams to ensure excellent branding and visibility in the trade.

Requirements

·         A currently On – Going Undergraduate Student in Business related field from a recognized University
·         Have proven interpersonal skills.
·         Excellent communication and written skills.
·         Good organizational skills.
·         Be computer literate.
How to Apply
HRIS Manager

Location: Nairobi,KE
Organization Name: HR Operations Dept
Department Description
We are pleased to announce the following vacancy in the HR Operations Department within the Resources Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Description
Reporting to the Head of HR Operations the position holder will be responsible for maximizing efficiency & utilization of systems in enhancing resources management through participation in optimization of HR operations & coordinating projects from initiation to completion using maximum and effective utilization of project management tools, techniques, and experience, creativity, and management skills, to reach the predetermined objectives.

Responsibilities

·         Updating and monitoring the HR Intranet site
·         Analyze report on HR site usage by staff & recommend improvement
·         Evaluate HR operations & identify opportunities to automate for efficiency
·         Ensure information within Oracle HR system is updated and accurate
·         Perform audits within the system to identify improvement areas
·         Act as the Link between HR/Technology and with other respective parties in HR processes identified for changes and ensure implementation of communicated system requirement.
·         Work with L&D team in facilitating training for companywide users on the new systems developed for HR.
·         Coordinate through Technology division the HR information control reviews to include HR systems operating procedures, security systems, communication controls, backup and systems maintenance.
·         Putting together a project plan including budget implications to automate the identified process and getting required approvals
·         Managing the project to completion and cut over, and where necessary, monitoring progress of system and producing progress/evaluation reports to stakeholders
·         Work with projects office to ensure maintenance of essential project documentation: Statement of works, contract, project charter, Risk assessment document, project status report, project closure e.t.c
·         Participate and or chair HR project meetings, discussions, project site visits, workshops and hearings.
·         Ensuring that the Signature processes/procedures for the Division are documented, agreed upon and signed by all stakeholders.

Requirements

·         Bachelor’s Degree and Higher National Diploma in HRM
·         Excellent stakeholder and team management skills is essential
·         3-5 years’ experience in Human Resource Management with at least 3 years’ experience specifically in HRIS and ERP management
·         Considerable knowledge of current trends and practices in HR
·         Ability to address staff issues at all levels
·         Strong analytical skills and strategic thinking
·         Strong communication skills – verbal and written
How to Apply

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