Massive Recruitment by Toyota Kenya (Over 20 Jobs)

Parts Sales Representative
(JOB REF: MN 7287)
Our client, Toyota Kenya Limited is a leading automobile distributor and service provider in Kenya. They wish to recruit for the position of Parts Sales Representative to be based at their Nairobi branch.
The jobholder is responsible for achieving departmental revenue targets and customer satisfaction through effective selling parts to cars in WIP

Roles

·         Ensure timely issuance of new parts to workshop technicians
·         Achieving sales targets through effective selling of parts
·         Recording lost sales in SAP
·         Pre-order of NIL stock parts
·         Maintaining NIL parts SOP data
·         Responding to queries arising to budget achievement
·         Maintaining clean storage Loc 0012
·         Coordinating departmental EPC update

Requirements

·         Diploma in business or Technical related field
·         Certificate in Automotive Technology
·         2 years of working experience
Toyota Kenya is an equal opportunity employer. Canvassing or direct delivery of applications to Toyota Kenya is NOT allowed. All applications will only be received and assessed by Manpower Services Ltd.
Warehouse Technician
(JOB REF: MN 7296)
Our client, Toyota Kenya Limited is a leading automobile distributor and service provider in Kenya. They wish to recruit for the position of Warehouse Technician to be based at their Nairobi branch.
The jobholder is responsible for achievement of Central Parts Warehouse operational efficiency and customer service targets

Roles

·         Accurate receipt of parts packages from suppliers
·         Timely unpacking of parts and accurate verification of quantities using scanners
·         Sorting of parts from boxes to binning trolleys according to the storage zones
·         Binning of parts from zone trolleys to their respective bin locations
·         Picking of parts from bin locations as per picking labels
·         Sorting picked parts according to destination, in readiness for dispatch
·         Adhere to warehouse TSM Standards, Warehouse Policies and Procedures
·         Participate in perpetual and annual stock counts
·         Submission and implementation of at least one kaizen idea per year
·         Full participation in performance reviews, giving sincere and honest personal recommendation for development areas

Requirements

·         Diploma in Business or Technical field
·         Proficiency in MS Office Suite
·         Working knowledge of SAP DBM or SAP WM and EPC is an added advantage
·         Basic knowledge of EHS
·         High integrity level
·         Excellent interpersonal skills
·         Flexible / Adaptable
·         Ability to work under pressure
·         Team player
Toyota Kenya is an equal opportunity employer. Canvassing or direct delivery of applications to Toyota Kenya is NOT allowed. All applications will only be received and assessed by Manpower Services Ltd.
Panel Beater
(JOB REF: MN 7289)
Our client, Toyota Kenya Limited is a leading automobile distributor and service provider in Kenya. They wish to recruit for the position of Panel Beater – Body Shop to be based at their Nairobi branch.
The jobholder is responsible for the diagnosis and body repair works on client vehicles, with consideration to the Toyota Kenya process guidelines and company standards, for high customer satisfaction and retention rates.

Roles

·         Undertake body repair works on all vehicles while observing company operation guidelines and established procedures to ensure high customer satisfaction
·         Align body panels as per the Toyota Kenya company procedures and guidelines to ensure quality service
Carry out quality checks after repairs before handling the vehicle to the paint section to ensure the minimal returns to repair section after painting has been done
·         Fit back stripped panels after repairs to ensure the repairs done meet the Toyota Kenya standards
·         Advice the service advisors and estimators on additional damaged parts found in the course of repairs to ensure the client is well advised on the parts in a timely manner

Requirements

·         Diploma in Mechanical Engineering or related field
·         Body Technician step 1
·         2 years of relevant experience from a recognized organization with similar size of operations
Toyota Kenya is an equal opportunity employer. Canvassing or direct delivery of applications to Toyota Kenya is NOT allowed. All applications will only be received and assessed by Manpower Services Ltd.
Corporate Credit Controller
(JOB REF: MN 7292)
Our client, Toyota Kenya Limited is a leading automobile distributor and service provider in Kenya. They wish to recruit for the position of Corporate Credit Controller to be based at their Nairobi branch.
The jobholder is responsible for the provision of support to the operations credit controllers in ensuring proper debt management in line with company credit policy and credit guidelines issued from time to time.

Roles

·         Keep custody of all customers and dealers post-dated cheques and prompt forwarding to the cashier for banking
·         Transfer advance payment monies received from new unit customers from special general ledger account to the normal general ledger account
·         Allocate and track all dealer cheques to clear money received and receipted in the system against the invoice
·         Transfer misposting and reconciliation of debtors accounts
·         Setting of monthly and update weekly collections for cash flow management
·         Monthly computation of bad debts provision and posting to the ledger as per TTC guidelines
·         Reconcile cash sales account to ensure zero balance
·         Extend credit limit / credit period for customers who have exceeded the approved credit limit / overdue days in the system for all accounts
·         Responding to customer queries on credit matters
·         Print and dispatch customer invoices and statements to facilitate timely payment from customers
·         Carry out Bi-annual debtors balance confirmation to ensure debts captured in the Toyota Kenya books are accurate
·         Follow up and post both approved VAT exemption certificate and Withholding tax to ensure full payment by the customer
·         Visit customer to enhance business relation, fast track collection of debts and to support the retention of credit worthy customers
·         Issue gate passes to credit customers after service/repair of vehicles and purchase of parts to allow customers to leave the premises
·         Consolidate weekly target collections & debtors monthly provision reports for submission to the credit manager for review
·         Open approved new debtors accounts in the system to facilitate timely credit sales as well as monitoring
·         Carry out quarterly write backs of credit balances and post in the system in line with Toyota Kenya guidelines, for compliance with the TTC Policy
·         Prepare the monthly debtors audit schedules for review by management
·         Confirm sales commissions and submit to the HR Department for payroll processing
·         Coordinate bi monthly meeting with sales team to follow on outstanding amounts
·         Keep custody of, and prepare a summary of bounced cheques in line with Toyota Kenya guidelines, and submit to the respective teams as well as management for follow up
·         Reconcile after sales deposit accounts (489001 & 489201) for parts and service, and submit to the operation teams to ensure that there is no double utilization
·         Prepare bank guarantee summary and confirmation with the bank for authentication for all new credit customers to ensure minimized credit exposure
·         Daily coordination with branches to support them on after sales debtors and cash sales management
·         Conduct debt collection and make follow up on outstanding debt from various customers to ensure the availability of funds required for successful delivery of service

Requirements

·         Degree in s business related field from a recognized institution
·         CPA (K)
·         Five (5) years of relevant work experience from a reputable organization
Toyota Kenya is an equal opportunity employer. Canvassing or direct delivery of applications to Toyota Kenya is NOT allowed. All applications will only be received and assessed by Manpower Services Ltd.
Credit Controller (NT Service – Corporates & Insurance)
JOB REF: MN 7293
Our client, Toyota Kenya Limited is a leading automobile distributor and service provider in Kenya. They wish to recruit for the position of Credit Controller (NT Service – Corporates & Insurance) to be based at their Nairobi branch.
The jobholder is responsible for the provision of support to the branches in ensuring proper debt management in line with Company credit policy and credit guidelines issued from time to time. The jobholder will also facilitate prompt debt collection while enhancing business relations with customers through visits.

Roles

·         Setting monthly and update weekly target collections for cash flow management
·         Monthly computation of bad debts provision and posting to the ledger
·         Extension of credit limit / credit period for customers who have exceeded the approved credit limit / overdue
·         Debt collection – Corporate & Insurance
·         Allocation of receipts
·         Monthly dispatch of customer statements to facilitate timely payment
·         Propose quarterly bad debt write off
·         Process application of new customers
·         Follow up and post approved Withholding tax to ensure full payment by the customer
·         Customer visits to enhance business relation, fast track collection of debts, and to support the retention of credit worthy customers

Requirements

·         Degree in a Business related field from a recognized institution
·         CPA (II)
·         Two (2) years of relevant work experience from a reputable organization
Toyota Kenya is an equal opportunity employer. Canvassing or direct delivery of applications to Toyota Kenya is NOT allowed. All applications will only be received and assessed by Manpower Services Ltd.
Registration Officer
(JOB REF: MN 7294)
Our client, Toyota Kenya Limited is a leading automobile distributor and service provider in Kenya. They wish to recruit for the position of Vehicle Registration Officer to be based at their Nairobi branch.
The jobholder is responsible for the coordination of timely registration of Toyota products with government agencies i.e. NTSA / KRA

Roles

·         Follow-up on registration documents from clearing agents to ensure they are received and dispatched to respective sales teams as per agreed lead times
·         Liaise with sales teams and branches to ensure that they request advance tax payments in good time to avoid any registration delays
·         Raise advance tax cheque requests and follow-up with finance department to ensure the cheques are received as per agreed lead times
·         Receive full set registration documents from respective sales teams and branches and handover to contracted registration company as per guidelines
·         Follow up vehicle registration progress to ensure that agreed on lead times are met
·         Follow-up with contracted registration company to ensure that vehicle registration plates and logbooks (whenever applicable) are received, recorded and dispatched to various locations in a timely manner and as per agreed guidelines
·         Support Administration and Lease Departments to ensure timely annual payment of advance tax and vehicle inspection booking fees for company cars
·         Follow-up with relevant government agencies (NTSA and KRA) to ensure that any arising registration issues are resolved on time
·         Update all registration information in TALO / SAP and the physical register to facilitate real time tracking of registration process
·         Attend any relevant registration meeting / forums as may be requested by the registration authorities to ensure the availability of information for decision makers
·         Follow-up invoicing of registered vehicles by the service provider to facilitate timely and accurate payments
·         Assist all Toyota divisions and their customers to resolve all registration related issues e.g. logbook transfer, issuance of duplicate logbooks, logbook amendments etc. for enhanced customer satisfaction.
·         Prepare daily, weekly and monthly lead time reports to assist management identify and address gaps satisfaction.
·         Support NTSA / KRA to facilitate implementation of any new changes
·         Verify and submit form A’s on the new automated registration system in a timely manner to ensure registration lead times are met
·         Monitor the delivery of services by contracted logistics companies to ensure delivery of services as per service level agreements.

Requirements

·         Post-Secondary Certificate in automotive / Mechanical Engineering or Business related area
·         3 years of relevant working experience in similar position
Toyota Kenya is an equal opportunity employer. Canvassing or direct delivery of applications to Toyota Kenya is NOT allowed. All applications will only be received and assessed by Manpower Services Ltd.
Sales Executive
Job Ref: MN 7277
Our client, Toyota Kenya Limited is a leading automobile distributor and service provider in Kenya. They wish to recruit for the position of Sales Executive to be based in Nairobi and Kisumu branches.
Job Purpose
The jobholder is responsible for selling their trucks and buses to new and existing customers in view of growing the brand market share in the country and increasing revenue.

Responsibilities

·         Conduct regular field visits to prospect for clients in order to expand the customer and market base for the company branch.
·         Attend to referrals and clients who visit the showroom and promote products with a view of sales.
·         Prepare accurate quotations to ensure prospective clients are fully informed on product prices for enhanced customer satisfaction, attraction and retention.
·         Prepare sales reports as required to assist management monitor and enhance performance.
·         Offer financing facilitation through sourcing, documentation and follow-up on finance applications for clients, to assist attract and retain customers.
·         Coordinate the management of and follow through on any after sales issues that arise after vehicle delivery to the client for enhanced customer satisfaction and retention.
·         Gather market information on a regular basis on other their competitions to assist in planning and decision making.
·         Generate orders in SAP and consolidate all relevant KYC and required documents to ensure units are delivered to clients in a timely manner as per the company’s guidelines on sales.
·         Participate in marketing activities to promote their products and product awareness in view of market expansion and acquisition of new customers.
·         Attend marketing events to ensure customers to the events are attended to.

Qualifications

·         A minimum of Diploma in a relevant field from a recognized institution
·         3 years of relevant experience from a recognized organization
·         Computer literate
·         Knowledgeable on the current telematics as provided in the market
·         Lease management experience

Body & Paint – Floor Controller Supervisor
Job Ref: MN 7285
Our client, Toyota Kenya Limited is a leading automobile distributor and service provider in Kenya. They wish to recruit for the position of Floor Controller Supervisor – Operations Division to be based at their Nairobi branch.
Job Purpose
The job holder is responsible for the coordination of the workshop operations and effectively guides and supervises workshop staff in order to ensure achievement of workshop targets.

Responsibilities


Managerial Responsibilities
·         Supervise the workshop staff to minimize repeat jobs and ensure conformity to the Toyota standards in delivery of quality service
·         Manage and allocate workshop sub-let jobs to ensure quality standards and timely completion of assignments
·         Supervise effective utilization of technicians on use of SST’s lifts and any other workshop equipment to enhance safety at the workplace
Operational Responsibilities
·         Monitor the time spent by technicians on all repair jobs to ensure the preparation of timely and accurate reports on technician productivity, efficiency and labour utilization
·         Make follow up on availability of spare parts or equipment for the technicians to ensure smooth work flow and few disruptions
·         Conduct accident vehicle assessment to ensure accuracy in repair quotation
·         Conduct quality checks before taking the job to the next stage as part of the company’s policy in delivering quality services to customers
·         Address, resolve and follow-up on all customer complaints in the workshop area in a timely manner to enhance customer satisfaction and retention
·         Assist in the sourcing of local suppliers for workshop consumables as well as in the determination of appropriate stock levels to ensure availability of optimum stock levels of quality materials
·         Raise supplementary reports to assist identify challenges in the delivery of quality and timely services

Qualifications

·         Degree in Mechanical Engineering from a recognized institution
·         5 years relevant working experience in a similar role from an organization of similar size in operations

Dealer Developer Executive
Job Ref: MN 7278
Our client, Toyota Kenya Limited is a leading automobile distributor and service provider in Kenya. They wish to recruit for the position of Dealer Development Executive to be based at their Nairobi branch.
Job Purpose
The job holder is responsible for the expansion of Toyota Kenya Hino distribution network across the country through appointment of and development of quality dealers with the sole purpose of increasing Hino market share.

Responsibilities

·         Establish and develop their brand authorized dealers across the country in line with the set company guidelines and principles.
·         Scout for 1s and 2s Hino dealers in order to expand the Hino business for availability of after sales services for the brand customers.
·         Oversee new dealer recruitment process to ensure that the company standards, policies and principles are complied with.
·         Prepare and submit monthly reports from dealers, 1s and 2s outlets.
·         Evaluate dealer’s business performance and provision of necessary support in view of market share expansion and business growth’
·         Provide advice on dealer infrastructure to reflect approved company standards.
·         Visit dealers to monitor progress of pre agreed action plans.
·         Assist dealer management set action plans geared towards increase of sales, brand presence, market share and profitability.
·         Identify training needs and gaps and recommend the appropriate training solutions to bridge the gaps.
·         Monitor and report on Toyota Kenya dealer compliance with dealer contract/agreements to ensure any deviations are attended to in a timely manner.
·         Organize and coordinate dealer conferences each financial year for strategic plan meetings aimed at expanding the business.
·         Manage all conflict between dealers and Toyota Kenya and/or dealer against dealer to ensure minimal disruptions to business operations.
·         Organize and conduct demand generation activities like road shows and promotions for marketing purposes in view of expanding the business and growing revenue.

Qualifications

·         A minimum of a Degree in Business related field from a recognized institution.
·         3 years of relevant experience from a recognized organization.

Competencies

·         Budget management experience and sound financial knowledge
·         Possess strategic planning ability
·         Possess project management skills
·         Computer literacy
·         Financial management & budget preparation for non-finance
·         Safety and health management
·         Knowledge on current telematics as provided in the market

After Sales Manager
Job Ref: MN 7280
Our client, Toyota Kenya Limited is a leading automobile distributor and service provider in Kenya. They wish to recruit for the position of After Sales Manager – Yamaha Division to be based at their Nairobi branch.
Job Purpose
The job holder is responsible for developing and implementing an after sales strategy that supports the achievement of the Yamaha targets in parts and service, as well as market share.

Responsibilities


Managerial / Supervisory
·         Develop and implement an after sales strategy for Yamaha that contributes towards the achievement of the overall Yamaha business target
·         Develop and implement after sales policies and procedure that provide guidelines for the implementation of the after sales strategy, to ensure full compliance with the company and YMC requirements
·         Develop and implement a budget for after sales to ensure sufficient allocation of resources required for the implementation of the after sales strategy
·         Manage the expenditure for the department to enhance efficiency in the utilization of the department budget, in support of the company cost management strategy
·         Liaise with YMC on after sales support including technician skills upgrading, parts supply, workshop tools requirements and competitor analysis to support the delivery of competitive services that enhance the growth of the market share
·         Monitor the performance of technicians and parts sales representatives to ensure maximum productivity and increased parts sales for the Yamaha brand
Operational Responsibilities
·         Monitor parts stock status to recommend to the procurement department for restocking when required
·         Request for bulk parts imports from suppliers to ensure availability of necessary parts for timely service delivery to customers
·         Recommend the purchase of new equipment for the service department to ensure minimal disruption to service operations, as well as quality and timely service to customers
·         Carry out periodic visits to Yamaha dealers to assess and support their parts and service operations
·         Facilitate the preparation of Government and big fleet tenders for Yamaha parts and service with the aim of generating revenue
·         Recommend training of after sales team and dealers to boost Yamaha after sales capability in the provision of quality service
·         Respond to audit queries raised by both internal and external auditors and institute measures to ensure compliance in identified gaps
·         Respond to and resolve complaints on parts availability from clients, branches, dealers and workshops to ensure minimal disruption to business processes due to parts unavailability

Qualifications

·         Bachelor’s Degree in Mechanical Engineering from a reputable institution
·         Relevant advanced diploma from a recognized institution
·         8 years of relevant working experience, with 3 years in a managerial position in an organization of similar size in operations
Technical Competency
·         Automotive aftermarket
·         Dealer management
·         Technical support
·         Quality management
·         Warranty management
·         Parts management
·         Warehouse management
·         Customer retention
·         Computer literacy
·         Basic accounting knowledge
·         Knowledge in budgeting
·         Knowledge of professional standards
·         Knowledge of relevant legislations
·         Occupational health and safety management
·         Compliance management

Yamaha Division – Dealer Developer
Job Ref: MN 7282
Our client, Toyota Kenya Limited is a leading automobile distributor and service provider in Kenya. They wish to recruit for the position of Dealer Developer – Yamaha Division to be based at their Nairobi branch on a 1 year contract.
Job Purpose
The Dealer Developer Executive position recruits, develops and manages the performance of dealers against set targets to ensure the achievement of the Yamaha sales targets.

Responsibilities

·         Identify and recruit prospective dealers to ensure achievement of Yamaha targets in view of market share expansion and business growth
·         Conduct regular visits in the regions in order to monitor progress on pre agreed action plans and adherence to the company standards
·         Implement Dealer sales strategies to increase sales across various regions in the country
·         Monitor dealer’s business performance and provide support in view of market share expansion and business growth
·         Provide advice on dealer infrastructure to reflect approved company standards
·         Assist dealer management set action plans geared towards increase of sales, Yamaha presence, market share and profitability
·         Identify dealer training needs and gaps and recommend the appropriate training solutions to bridge the gaps
·         Monitor and report to the company dealer compliance with dealer contract / agreements to ensure any deviations are attended to in a timely manner
·         Serve as a liaison to Dealers in order to identify and provide additional resources and maximize dealer profitability

Qualifications

·         Bachelor’s Degree in sales and marketing or relevant field from a recognized field
·         4 years working experience in Sales in the automotive industry or other relevant field
Competencies
·         Automotive aftermarket
·         Dealer management
·         Computer literacy
·         Budgeting knowledge
·         Commercial knowledge
·         Sales management

Service Advisor
Job Ref: MN 7286
Our client, Toyota Kenya Limited is a leading automobile distributor and service provider in Kenya. They wish to recruit for the position of Service Advisor to be based at their Nairobi branch.
Job Purpose
The jobholder is responsible for quality customer advisory services to clients to support customer retention and high customer satisfaction rates in line with the Toyota standards

Responsibilities

·         Service customers at the reception and advise them on estimated duration of proposed works on their vehicles, to ensure minimal customer complaints as well as enhanced customer satisfaction
·         Determine customer needs and communicate these to the Body & Paint shop to ensure the cars are fixed right the right first time, and delivered to the client in a timely manner
·         Open work orders (job cards) which allow the assessment of the vehicle defects and report the same to the customers with repair cost in order to receive permission to proceed with repairs
·         Keep customers informed of work progress and notify on any changes during the repair process to ensure minimal complaints from clients, and to manage client expectations
·         Monitor the repair of customer vehicles within the agreed time frame to ensure satisfaction and thus retention and attraction
·         Prepare job invoices and share with customers to ensure payment is done in good time
·         Check to confirm if all payments are received before delivery of repaired vehicles to customers, to delivery to customer to facilitate prompt payment
·         In liaison with the relevant stakeholders, attend to client complaints in a timely manner for enhanced customer satisfaction
·         Invite customers to collect their vehicles upon payment to ensure timely delivery of services to clients and to reduce the number of vehicles waiting to be collected

Qualifications

·         Bachelor’s Degree in Automotive Engineering or other relevant field from a recognized institution
·         3 years of relevant experience in an organization of comparable size of operations

Yamaha Division – Sales Executive
Job Ref: MN 7283
Our client, Toyota Kenya Limited is a leading automobile distributor and service provider in Kenya. They wish to recruit for the position of Sales Executive – Yamaha Division to be based at their Kisumu branch on a 1 year contract.
Job Purpose
The jobholder is responsible for the achievement of the set sales targets in order to support the achievement of the Yamaha business targets.

Responsibilities

·         Conduct regular field visits to prospect for clients in order to expand the customer and market base for the Yamaha products.
·         Attend to referrals and clients who visit the showroom and promote products with a view of sales.
·         Prepare accurate quotations to ensure prospective clients are fully informed on product prices for enhanced customer satisfaction, attraction and retention.
·         Prepare sales reports as required to assist management monitor and enhance performance.
·         Offer financing facilitation through sourcing, documentation and follow-up on finance applications for clients, to assist attract and retain customers.
·         Coordinate the management of and follow through on any after sales issues that arise after vehicle delivery to the client for enhanced customer satisfaction and retention.
·         Gather market information on a regular basis on other Yamaha competitors to assist in planning and decision making.
·         Participate in marketing activities to promote their products and product awareness in view of market expansion and acquisition of new customers.

Qualifications

·         A Degree in Sales & Marketing or other relevant discipline from a recognized institution
·         3 years working experience in sales in the automotive industry
·         Computer literate
·         Knowledgeable on the current telematics as provided in the market
·         Lease management experience
·         Driving Licence/Experience

Quality Controller
Job Ref: MN 7279
Our client, Toyota Kenya Limited is a leading automobile distributor and service provider in Kenya. They wish to recruit for the position of Quality Controller to be based at their Nairobi branch.
Job Purpose
The jobholder is responsible for the coordination of quality assurance services to ensure the delivery of quality services that support customer retention and new business acquisition.
Responsibilities
·         Contribute to achieving customer satisfaction through proper quality management on repairs and vehicle delivery.
·         Monitor the quality of repairs and vehicle delivery to ensure high customer satisfaction rates.
·         Coordinate quality tests to ensure all vehicles are tested, meet quality standards and road safety requirements, as well as zero repeat jobs.
·         Utilize the electric estimation and management system (TMS) to maximize the use of facility and manpower capacity, to ensure efficiency in the utilization of resources.
·         Keep service advisors informed of any repeat repair or additional works required to facilitate proper planning and timely communication to clients.
·         Report on repeat repairs and proposed action plan to the workshop manager, to ensure appropriate measures are undertaken to deliver timely and quality service to clients.
·         Coordinate vehicle re-inspection by the Estimator for insurance related repairs.
·         Monitor and follow up on work in progress for each technician to ensure repair quality is maintained.
·         Monitor time reports on all repair orders and cards in order to maintain an accurate record of time utilization by the technicians.
·         Maintain a clean and orderly service shop through the 5 S principals to ensure the safety and good health of all staff in the workshop, and for minimal exposure to risks associated with non-compliance to the health and safety regulations.
·         Monitor and control the condition of technician tools and equipment to ensure the technicians have the required resources for delivery of quality and timely services at all times.

Qualifications

·         Certificate in a relevant field from a recognized institution
·         2 years of relevant experience from a recognized organization
·         Computer literate
·         Toyota facility guidelines and management
How to Apply
Email an up-to-date CV and a cover letter indicating your current/past gross monthly salary and incentives if any, to recruit@manpowerservicesgroup.com by 23rd August 2017.
Toyota Kenya is an equal opportunity employer. Canvassing or direct delivery of applications to Toyota Kenya is NOT allowed. All applications will only be received and assessed by Manpower Services Ltd.

Leave a Comment

2012 The Kenyan DAILY POST. All Rights Reserved. - Designed by Denno