Jobs and Vacancies in Telkom Kenya

Telkom
 
Position: Operations & Logistics Manager
 
Region: Nairobi
 
Reporting to: Head of Partnership Marketing
 
Range: R2L
 
Department: Branded Reseller
Role Purpose: Ensuring that all the operational and logistics elements required for a smooth operation of the branded reseller program are well managed and performance is tracked.

Key Duties and Responsibilities:
  • Management and placement of orders for SIM cards and their delivery to the Branded Reseller in a timely fashion.
  • Strategically plan and manage logistics, warehouse, transportation and customer services
  • Managing the programming of the DSTK platform takes place in a timely way against SLA’s agreed with the Branded Reseller.
  • Managing all customer service operational requirements as all customers of the Branded Reseller as concerns their Telecommunications needs.
  • Managing the operational relationship with the Branded Resellers.
  • Direct, optimize and coordinate full SIM order cycle
  • Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
  • Maintain operations metrics and analyze data to assess performance and implement improvement.
Academic / Professional Qualifications
  • Bachelor's Degree in Business, IT, Telecommunications or other related
  • At least 7 years’ experience of which 3 years must have been in management in Telecommunications industry, and preferably Mobile.
  • Familiarity with managing projects in a technical environment
Professional Skills:
  • Initiative and Hands on
  • Ability to work long hours to meet deadline
  • Innovative
  • Team Player
  • Ability to work without supervision
  • Results oriented
  • Good interpersonal skills
This position is opened to Kenyan citizens only. 

Position: Head of Facilities
 
Region: Nairobi
 
Reporting to: Chief Administration & Compliance Officer
 
Range: R2U
 
Department: Administration & Compliance / Facilities

Role Purpose: Planning, organisation, implementation and control of key Facilities activities such as countrywide buildings maintenance, organisation of support services, supplier-management for Facilities, etc. This role also involves managing a team. 

Key Duties and Responsibilities
 
1. Maintenance
  • Supervise and coordinate all maintenance services and repairs pertaining to buildings and related equipment
  • Execute all maintenance and general procurement of materials and parts, schedule installations and oversee that such repairs are accomplished in a safe and timely manner
  • Maintain accurate records with regard to annual inspections of equipment and general preventative maintenance
  • Manage refurbishment projects
  • Space planning initiatives and maintainance of office space for staff
  • Fire extinguishers and other fire-hazard related equipment
2. Team Management and Supplier Management
  • Coordinate with internal staff and suppliers/contractors to achieve goals and  contribute to corporate achievements
  • Develop and manage Facilities perfomance control system to measure the quality of service delivered 
  • Manage relationships with all TKL authorized facilities suppliers/contractors
  • Prepare briefings to vendors/suppliers for facilities support
3. Support Services e.g.:
  • Cleaning
  • Catering
  • Travel and accomodation (for staff and consultants)
  • Payments of utility bills
  • Management of HQ Reception
  • Supply and maintenance of furniture, water, etc.
  • Gardening services
  • Etc.
4. Take charge of any emergencies and ensure responsible back-up is available in order to take corrective action as necessary.
 
5. Develop and managebudgets for Facilities
 
6. Perform any other duty as maybe assigned by Management.

Academic / Professional Qualifications
  • Bachelor Degree in Civil Engineering (or equivalent)
  • Over 5 years of relevant experience
Professional Knowledge
  • Working knowledge of OSHA 2007 (rev. 2010)
Professional Skills:
  • Excellent communication skills
  • Project Management
  • Analytical & problem solving skills
  • Time management & customer service skills
  • Planning & organization skills
This position is open to Kenyan citizens only. 

Position: Product Development Manager
 
Region: Nairobi
 
Reporting to: Head of Partnership Marketing
 
Range: R2L
 
Department: Branded Reseller

Role Purpose: She/he will work with each of the Branded Resellers (Financial institutions) to explore new products and services which can be developed in conjunction with the Branded Resellers.

Key Duties and Responsibilities:
  • Ideation, conceptualization, development, launch & delivery management of a hybrid nature that will bridge telecommunications and MFS based on insights, meeting existing customers and segment needs, to drive growth and achieve revenue targets for hybrid Telco-MFS products
  • Enrich our offer to the customer by developing products and services to engender greater stickiness
  • Lead product innovation and understand market trends,
  • Generation of new revenue streams for Telco-MFS products
  • Managing the internal resources both technical and commercial to successfully deliver new products and services into the market.
  • Determine product pricing by utilizing market research data; anticipating volume; product costing.
  • Prepare, analyse and present various reports covering product development including key metrics on time to market, product development pipeline, ease of integration etc.
  • Work in tandem with partner branded resellers to develop product business cases
Academic / Professional Qualifications
  • Bachelor's Degree in Business, IT, Telecommunications or other related field
  • Minimum of 7 years’ experience in developing products and managing internal resources both technical and commercial to successfully deliver new products
  • Knowledge of the Mobile Financial Services industry and familiarity of the banking industry
  • Demonstrates a solid track record of the management of a small product development team and an innovative orientation
Professional Skills:
  • Initiative and Hands on
  • Ability to work long hours to meet deadline
  • Innovative
  • Team Player
  • Ability to work without supervision
  • Results oriented
  • Good interpersonal skills
  • Strong analytical skills
  • Knowledge in Financial planning and strategy
  • Sales and pricing planning
This position is opened to Kenyan citizens only. 

If you fit the required profile, please apply highlighting how your qualifications, experience and career aspirations match the requirements for this position. 

Application should be sent by latest 6th July 2017, please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees. Apply throughrecruitment@telkom.co.ke and quote the job title in the subject field. 

Only shortlisted candidates will be contacted.

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