Vacancies in Silverstone Tyres, Nairobi, Kenya

Silverstone Tyres Limited is a tyre distribution and fitment Company specializing in Continental and General Tire tyres among others tyre brands and with outlets in major towns in Kenya. 

We’re the pioneers in the establishment of distribution of Continental Tyres in Kenya and we pride ourselves of tyre and battery sales and wheel alignment services.
 
To support the implementation of our business strategy we are looking for qualified and experienced individuals with a customer driven orientation to fill the position of a Sales Executive based in Nairobi.

The overall responsibility of the position is to actively seek new dealer accounts, corporate and battery sales and representing the company to potential customers.

Main Responsibilities

1. Customer acquisition
  • Identifying new and potential customers through field visits.
  • Recruiting new customers and ensuring all relevant account opening forms are signed and approved
2. Customer Support
  • Regularly visiting assigned customers to identify any requirements they have.
  • Responding to customer queries via phone or email.
  • Placing customer orders and liaising with customer care to ensure they are serviced on time
  • Regularly monitoring the dealer’s stock of the company’s products and competitor brands
  • Ensuring customer awareness of all promotions and special offers.
  • Handling any issues with customers and escalating to the relevant person.
3. Credit Support
  • Ensuring customers regularly receive their statements of account.
  • Ensure customer accounts are in order through collection of relevant PD or current cheques.
4. Report Generation
  • Preparing weekly/monthly sales plans and activity reports.
  • Conducting stock takes for assigned consignment warehouses and preparing stock reports.
  • Updating customer all customer interactions on the company provided CRM tool (Base).
  • Conducting market research and surveys on competitor activities.
5. Any other duty as may be assigned from time to time by the management. 

Desirable Skills, qualifications and Work Experience
  • Relevant business related degree/diploma from a recognized institution
  • Maximum age limit of 28 years.
  • Proficient in Basic computer use.
  • At least one year experience in a similar role.
Ideal Candidate should have;
  • Thorough understanding of the Company products so as to provide accurate information to customers
  • Good oral and written communication skills
  • A positive attitude and willingness to learn.
  • Proactive with self initiative.
  • Good report writing skills.
  • Proven work ethics


To support the implementation of our business strategy we are looking for qualified and experienced individuals with a customer driven orientation to fill the position of Tyre Centre Branch Manager based in Nairobi.
 

The overall responsibility of the position is to ensure overall management of the operations of the Branch and achievement of the sales and financial targets of the branch.

Main Responsibilities
  • Operations: manage day to day operations at the branch.
  • Personnel Management: manage staff at the branch.
  • Business Development: Increase branch profitability, Develop relationships with existing and potential customers, Implement all marketing activities targeting the branch.
  • Stock Management: ensuring no loss of stock items.
  • Quality Management: ensuring the services offered are up to expected standards.
  • Health, Safety, Security and Environment Management
  • Reports Management: compiling daily, weekly and monthly reports as required by management.
Desirable Skills, Qualifications and Work Experience
  • Relevant degree from a recognized institution
  • Minimum of two (2) years’ experience in a similar role.
  • Previous experience in managing other staff - motivating, training, and achieving set goals will be an added advantage.
  • Experience with MS Dynamics Navision will be an added advantage.
Ideal Candidate should have;
  • Knowledgeable in tyre retail/trade
  • Knowledge in Company products
  • Wide knowledge and experience in Workplace Health & Safety Act, Policies and Procedures
  • Knowledge on ideal company procedures and policies related to the job e.g. stock management, quality service etc
  • Good Customer Service Skills
  • Good Financial Management Skills
If you are interested in this job, please email your applications to hr@silverstone.co.ke. 

A competitive remuneration package will be offered.

Applications close on 16th September, 2016

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